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Reviews of Hotel Casa Rosada - Adults Only 4 stars

Cuna de Allende Numero 12 Colonia Centro, 37700 San Miguel de Allende, Mexico

#21 of 111 hotels in San Miguel de Allende

Guests' Choice

Review score

Based on 167 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.5

  • Location

    9.8

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    8.5

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Showing 1 - 48

  • Reviewed: 21 September 2018

    9.6
    Enchanting and romantic!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I loved it all!

    The room was decorated with lovely antique pieces. The courtyard is enchanting and the staff is super friendly AND professional! I enjoyed snapping pictures of the reception room ceiling and sll the other public spaces.

    Stayed in September 2018

  • Reviewed: 14 August 2018

    9.2
    Beautiful courtyard.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Mattress very uncomfortable! Extremely hard. Difficult to get a good nights sleep. Also room needed ventilation although weather was comfortable outside, the room was stiflingly warm. Staff did provide two fans, which did help but were very loud.

    Beautiful courtyard. Wonderful breakfast. Staff very accomadating and helpful. Close to city center.

    Stayed in August 2018

  • Reviewed: 17 July 2018

    9.2
    Beautiful hotel in central location
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Bathrooms are not latest fashion, but all you need is available and perfectly clean.

    Super location, behind the Parroquia church. There is no onsite parking, but the hotel offers a quick & easy valet service for 250 Pesos a day. The hotel is located in a beautiful historic building including a terrace and a courtyard used for serving breakfast. The premises are well maintained with a lot of flowers, plants and a fountain. The rooms seem to be differently furnished in a somewhat nostalgic style. The hotel has less then 20 rooms, therefore there's no big breakfast buffet. But the availale options, such as pancakes or chilaquiles were delicious and staff was very attentive.

    Stayed in July 2018

  • Reviewed: 4 April 2018

    10
    We will definitely return to the Casa Rosada!
    • Leisure trip
    • Group
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    We were so close to everything, yet, felt tucked away in our own private retreat. We could sit on our balcony and watch the sunset. Each morning, we had breakfast in the garden courtyard and listened to the church bells ring. The staff was wonderful, friendly and accommodating.

    Stayed in April 2018

  • Reviewed: 29 March 2018

    9.6
    The hotel is very pretty!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It has no air conditioner. The breakfast wasn’t as good as we though it would be.

    The hotel is very pretty! The room is comfortable. The people are nice, very good service.

    Stayed in March 2018

  • Reviewed: 6 March 2018

    10
    This hotel was a lovely refuge from a full day out in the...
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights

    I would have liked to be able to have a drink in the evening. Everything was closed up after lunch.

    This hotel was a lovely refuge from a full day out in the city. Quiet and very well maintained. The staff were super friendly. The wait staff at the restaurant were friendly and very welcoming. Loved it!

    Stayed in March 2018

  • Reviewed: 6 March 2018

    9.6
    Great little place close to all the action.......except for the constant church bells (loud!!).
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 4 nights

    DO NOT stay at this hotel if you expect to sleep past 6:00 AM. the church bells ring so loud and so often that sleep is not possible. Without A/C, the outside door needs to be left cracked, which does not help. Apparently, the bells thing is 365 days a year.

    Clean, comfortable stay with a very good staff.

    Stayed in March 2018

  • Reviewed: 19 February 2018

    7.5
    Basic, somewhat uncomfortable. Very nice helpful staff. Marginal English competency in off hours
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Room and bathroom basic. Poor lighting. Room heater is a plug in electric floor fan device. Sink outside bathroom has marginal to unseat lighting. Lots of steps all over property. Bedding is heavy and hot for conditions. Lots of street noise on weekends. Can hear activity in nearby rooms. Wouldn't stay here again or would have stayed elsewhere if we had known how basic it was.

    Helpful staff.

    Stayed in February 2018

  • Reviewed: 20 January 2018

    10
    A bit of heaven in middle of San Miguel.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 7 nights

    The setting was lovely, within 2 minutes of Plaza, fine restaurants across the street, upscale shopping. LOVED breakfasts of eggs, chiliquiles, hot coffee, jams, breads, fresh fruit. Mr Ortiz exceptionally pleasant in arranging transportation, etc. Will return again.

    Stayed in January 2018

  • Reviewed: 10 December 2017

    10
    Five-star experience hope to return.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    Coffee might have been available at an earlier time in the morning.

    Totally lovely experience from Beautiful room delicious breakfast friendly staff and totally pristine premises. Location cannot be beat. A five-star experience.

    Stayed in December 2017

  • Reviewed: 18 July 2017

    8.8
    master suite has great room good for four pleople, it has a...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    If you want to be 1 block from were everything thats happening in San Miguel, you have to sacrifice some noise fron the church bells, early in the morning. If you dont mind this, then this is the place to be

    master suite has great room good for four pleople, it has a great view os San Miguel

    Stayed in July 2017

  • Reviewed: 13 July 2017

    8.3
    We will visit again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    SMA a beautiful town, Atotonilco the best and interesting. SAN miguel only for people with good physical condition, noy good for older people, too many auphills, very extenuating. Howevwr we enjoyed fully aour visit.We wil

    Stayed in July 2017

  • Reviewed: 6 July 2017

    9.6
    I will recommend Casa Rosada
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    Casa Rosada is in an excellent location a block away from the plaza. Breakfast was great. Property is beautiful. Nice bar with great tequila choices. There are at least two great restaurants a few meters away.

    Stayed in June 2017

  • Reviewed: 10 June 2017

    9.2
    Delightful Stay
    • Leisure trip
    • Couple
    • Master Suite
    • Stayed 7 nights
    • Submitted via mobile

    There is no elevator. Since we were on one of the top rooms with a terrace, we had to climb a few steps each day. However, if you are in good shape (unlike us) this should not be a problem.

    The hotel is beautiful in a colonial style with mosaics and flowers and foliage everywhere. We had a terrace and breakfast was delivered t our terrace every morning! The sunsets were also terrific!

    Stayed in June 2017

  • Reviewed: 7 June 2017

    9.6
    Best accommodations in Mexico !
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Actually all was marvelous. I commented on price because over $100 is expensive in Mexico,especially the modest room.

    The service - from front desk to their staff, the breKfast servers and the cleaning staff - was superb. Kind, patient,and friendly, they did every thing to please. Location was perfect - in the heart of everything

    Stayed in June 2017

  • Reviewed: 13 May 2017

    10
    love San Miguel de Allende
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    May is a very warm month and it was difficult to sleep with no a/c (but that is typical with most hotels in San Miguel de Allende)

    loved the location, the staff and the included breakfast

    Stayed in May 2017

  • Reviewed: 5 April 2017

    8.8
    location, service.
    • Leisure trip
    • Couple
    • Master Suite
    • Stayed 6 nights
    • Submitted via mobile

    Staff inability to communicate in English was biggest negative - please hire front office who can speak English The oversized bed needed oversized sheets To make the bed more comfortable The music from the restaurant across the street didn't,t make for sleeping at 2.00 AM

    location, service. Was excellent

    Stayed in April 2017

  • Reviewed: 18 February 2017

    6.7
    Breakfast NOT included for all room members
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Beware that they don't honor what they advertise with reservation. I booked a room for 4 people (2 adults and 2 kids) that INCLUDED breakfast. However, at the hotel they only gave breakfast for two! After complaining they made an "effort" and gave for 3...

    Location was the best thing of this Hotel

    Stayed in February 2017

  • Reviewed: 1 February 2017

    10
    A hotel to return to
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The only thing I'd change is making coffee available early, around 7 am as breakfast only starts at 8. Otherwise the hotel is a little gem

    The entire property is charming

    Stayed in January 2017

  • Reviewed: 30 January 2017

    9.2
    A gem in San Miguel de Allende
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    It's a great location right in the center of the historic district, but beware--music is playing late at night and church bells are ringing early in the morning. So bring earplugs. We also did hated the heavy fragrance on the sheets and towels (presumably from the detergent used). We had to put our pillows in the sun during the day to try and air them out so we could sleep.

    The breakfast included was fantastic and the service was exceptional. The property is beautiful and historic (more charm than polish though), but the people made it a great experience.

    Stayed in January 2017

  • Reviewed: 27 November 2016

    6.3
    Outstanding location and architecture, everything else just okay
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 3 nights

    Lots of things could be improved. The bathroom functioned fine but had fixtures I'd date to the 70s or 80s that are in no way luxurious. Front desk staff on weekends and evenings was a woman who didn't seem to know a word of English or how to smile; the main welcome was from the bellman. Breakfast quality was okay, but it was not very well staffed or laid out, particularly on a colder morning when guests had to eat in an indoor space that's inadequate, with mostly large tables that create awkwardness between different smaller parties. Breakfast staff were pleasant but got orders wrong and let basic items run out at the buffet. Parking is an expensive extra and far away (though staff are helpful about getting to and from). Wifi in the room was almost nonexistent, a problem the manager indicated he was well aware of. For comparison, on the same trip a true luxury hotel in Guanajuato was significantly cheaper.

    Two things about Casa Rosada are outstanding: the location, which backs right up to La Parroquia, the city's central church, and the architecture, which includes an historic lobby, and a delightfully landscaped set of patios and gardens, with lovely views and room entries very separate and distinct. Some of the staff were quite good, including the manager (who introduced himself and helped adjust the days of our stay when it wasn't possible via Booking), the weekday desk staff, and the bellmen. Everything else is okay, in some cases good, but at this price point you'd expect the place to be outstanding and to feel much more luxurious.

    Stayed in November 2016

  • Reviewed: 14 November 2016

    10
    A beautiful & romantic place in the heart of San Miguel
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    They weren't able to find us the aerostatic balloon with such short notice..

    Is like a time travel.. very romantic great location.. fantastic food i love it

    Stayed in November 2016

  • Reviewed: 8 November 2016

    6.7
    The bar and the restaurant closed at 4:00.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 7 nights

    The bar and the restaurant closed at 4:00.pm..Couldn't get coffee or tea and any other refreshments Some of our group had rooms without heat (which was needed)

    Stayed in November 2016

  • Reviewed: 25 October 2016

    10
    Great room, delicious breakfast and dedicated staff made our visit perfect!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 7 nights

    The breakfast was fantastic and the fact that it was included in the room rate was a bonus. The staff members went out of their way to make sure we were happy. Even the manager checked in on us daily!

    Stayed in October 2016

  • Reviewed: 17 September 2018

    10
    interest.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location, close to all points of intrest.

    interest., staff

    Stayed in September 2018

  • Reviewed: 11 May 2018

    9.2
    Nice and confortable
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    The bathroom is outdated

    The location is great and service was excellent, always willing to help and solve any problems.

    Stayed in May 2018

  • Reviewed: 17 April 2018

    8.8
    I will come back to the same hotel.
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds are a little hard.

    Room was very clean and staff very friendly!!!

    Stayed in April 2018

  • Reviewed: 5 April 2018

    7.5
    Location was great and the building is beautiful
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very old bathrooms - could be nicer and cleaner

    Location was great and the building is beautiful Staff was nice.

    Stayed in April 2018

  • Reviewed: 8 March 2018

    9.2
    The fib of the place and the cool surroundings
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The bed was just a little too hard for me...

    The fib of the place and the cool surroundings

    Stayed in March 2018

  • Reviewed: 24 February 2018

    9.2
    On site manager was very helpful giving recommendations for...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 8 nights

    On site manager was very helpful giving recommendations for dinner and site seeing.

    Stayed in February 2018

  • Reviewed: 23 January 2018

    10
    Awesome location!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Awesome location! Breakfast was excellent! Staff was so helpful and friendly! Rooftop views from the hotel were amazing!

    Stayed in January 2018

  • Reviewed: 30 December 2017

    8.3
    Best location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy. Staff could be more professional

    Best location

    Stayed in December 2017

  • Reviewed: 21 December 2017

    10
    A magical place to stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spacious rooms set in exceptional landscaping in probably the best location in the town

    Stayed in December 2017

  • Reviewed: 1 December 2017

    8.8
    Very enjoyable stay.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    Better roof top seating

    Location was best in SMA. Beautiful gardens and Colonial architecture. Helpful, pleasant staff. Good breakfast.

    Stayed in November 2017

  • Reviewed: 16 November 2017

    7.1
    Excellent live music at sunday brunch!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Too many stairs! Terrible mattress and pillows

    Excellent live music at sunday brunch!!!

    Stayed in October 2017

  • Reviewed: 8 August 2017

    10
    Great location, very friendly and caring staff.
    • Leisure trip
    • Couple
    • Master Suite
    • Stayed 4 nights
    • Submitted via mobile

    Great location, very friendly and caring staff. Very comfortable

    Stayed in August 2017

  • Reviewed: 14 July 2017

    9.6
    The botanical beautiful environment
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Thought was one flight up but was one & halph

    The botanical beautiful environment

    Stayed in July 2017

  • Reviewed: 25 April 2017

    10
    Wonderful place to stay!
    • Leisure trip
    • Group
    • Master Suite
    • Stayed 5 nights

    The Hotel and the staff were wonderful. The view from Room L is fabulous!!! Walking distance to most places.

    Stayed in March 2017

  • Reviewed: 15 April 2017

    9.6
    Excelente servicio por parte de las recepcionistas !!
    • Leisure trip
    • Family with young children
    • Master Suite
    • Stayed 2 nights

    No restaurant or bar in the afternoons or nights

    Excelent location

    Stayed in March 2017

  • Reviewed: 29 March 2017

    8.8
    Location was fabulous.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast could have had a little more variety

    Location was fabulous.

    Stayed in March 2017

  • Reviewed: 18 January 2017

    10
    I will stay there from here on!!
    • Business trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Longer stay

    Everything

    Stayed in January 2017

  • Reviewed: 14 January 2017

    10
    Best boutique hotel in San Miguel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing.

    Location is most excellent, staff was extremely friendly and helpful, and courtyard is beautiful.

    Stayed in January 2017

  • Reviewed: 16 December 2016

    10
    Amazing place in the heart of San Miguel.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    Amazing place in the heart of San Miguel. A unique experience!

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 February 2016

    8.8
    Manual ,manager.
    • Leisure trip
    • Couple

    Manual ,manager.is an absolute gem. He provided all we needed and spentertainment time every day with us. All staff and especially breakfasts are amazing.

  • Reviewed: 7 February 2016

    7.9
    The location was good the bedroom was decent and clean.
    • Business trip
    • Couple

    The bathroom a little outdated, No parking you have to pay an extra $250 pesos so they can park it somewhere for you. The price is a little elevated for the quality of the hotel.

    The location was good the bedroom was decent and clean. The breakfast is good.

  • Reviewed: 1 November 2015

    2.5
    Stuffs and manège all wonderful, do anything to make you...
    • Leisure trip
    • Family with older children

    Most friendly hotel I have expertise do, I'll go back to stay there again and again , highly recommend

    Stuffs and manège all wonderful, do anything to make you feel like home

  • Reviewed: 12 February 2015

    7.1
    Great service And location
    • Leisure trip
    • Group

    Outdated bathroom, poor quality of food service, the room was plain and very simple. Had expected some luxury for the price per night.

    Great service And location

  • Reviewed: 16 July 2015

    8.3
    Location
    • Leisure trip
    • Family with young children

    Bread

    Location

There are also 22 reviews without text. These impact the overall review score.

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