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Reviews of Casona Tlaquepaque Temazcal & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Zaragoza 73, Tlaquepaque, 45500 Guadalajara, Mexico

#248 of 276 hotels in Guadalajara

Guests' Choice

Review Score

Based on 56 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.0

  • Location

    8.1

  • Facilities

    6.3

  • Staff

    7.4

  • Value for money

    6.2

  • Free Wifi

    6.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 20, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noise during the entire night, too bright in the room from light coming from the outside (reception area). They should have blackout curtains. Did not sleep well because of this.

    Overall decor

    Stayed in February 2025

  • Reviewed: January 11, 2023

    5.0
    The property is cute, but needs more amenities.
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The property did not have amenities like coffee, water and the towels were worn out. Although, it’s two blocks away from the center the walk at night can feel not safe for a solo traveler.

    The uniqueness.

    Stayed in January 2023

  • Reviewed: December 23, 2022

    6.0
    good for youngers but not for families
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the room was immediate to the entrance of the house so we can literally hear the talk and f anyone getting off n or out, moreover the lady at the front desk (if we can say so) was chatting since early morning! additional to that (sorry) the beautiful door of our room was unfortunately kind of twisted in the bottom so didn’t fit entirely to the frame so there was a 1 or two inches hole and, my daughter saw a huge cockroach behind her bed it was very disgusting, we thought that was the big hole from the door because the room was clean overall…I guess the ship price has a cost, right?

    totally Mexican style!! I loved it, it is amazing every single house I sneaked into were this Spanish hacienda style with interior patios high sealing & metal wooden materials craftsmanship

    Stayed in December 2022

  • Reviewed: November 7, 2022

    7.0
    An eclectic hotel close to downtown Tlaquepaque
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The overall “look” of the hotel is dated; the mattresses are old and hard, the towels are odd sizes, the room lighting is very dim, the extra lights they installed to give more light in the room didn’t work, the electric switches had loose connections and the bathroom floor and shower is old. The doors are antique and have a latch to close from the inside and a deadbolt to lock from the outside. I coughed a lot in the room while I was there, maybe a musty odor but when I left the room it stopped. The hotel staff were nice enough, they gave just enough info to suffice but didn’t elaborate easily if you had more questions. They were present all day long if you had questions and they helped make arrangements for a private driver so we could tour to the pyramids which ended up being a great outing for us. All in all it is a good place to stay so close to Tlaquepaque but it wasn’t our favorite place in our travels and stays in 4 other hotels; just a good safe close place to stay.

    The best thing about this hotel was the location. It is 2.5 blocks away from the center of Tlaquepaque and there are several local restaurants and a great bakery on the way to the center which will save you money than eating in the main plaza. The entire facility is decorated nicely with a wide variety of artisan items as shown in the pictures and it has a great open space to sit under the indoor patio and a nice outside patio. That was another nice thing about this hotel was the extra “room” we had to move about as our 8-year old daughter had more space to be in than just a cramped hotel room. There are only 6 rooms in the entire hotel and each room is named after a famous Mexican artist. The rooms are large with very high ceilings.

    Stayed in November 2022

  • Reviewed: November 1, 2022

    5.0
    unrestfull
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    too much noice, people will come drunk in the middle of the night, and continue to be loud and even after calling to receptionist the noice continued until well over midnight.

    central y located

    Stayed in October 2022

  • Reviewed: July 21, 2024

    1.0
    Horrible experience, terrible rooms, and worst of all, bad attitude from the management and owners.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 4 nights

    We had to leave in the morning and we couldn't because we had been locked in by the night attendant and when we tried to leave, we couldn't. The bed was almost to the bottom of the floor. It was super hot on that day and there is no air conditioning in the rooms so it was unbearable because we could not open the windows and the only option we had in order to survive the night, was to open the front doors so that the heat would kind of dissipate, what a terrible experience! Besides that, there were numerous weird and strange noises in the hotel and we saw some strange shadows and stuff. We will never star at this place. I asked to speak with the owners or manager and nobody cared. We had booked our stay for 5 nights and checked out after a few hours - and they refused to give us a refund because they said "the reservation was for 5 nights". Horrible experience, terrible rooms, and worst of all, bad attitude from the management and owners. I will never stay there nor will I recommend this place to anybody that I know!

    Location.

    Stayed in June 2024

  • Reviewed: February 17, 2024

    1.0
    Hotel a retirer de vos propositions
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Tout

    Not breakfast in thy hotel

    Stayed in February 2024

  • Reviewed: February 17, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleaning

    Stayed in February 2024

  • Reviewed: February 2, 2024

    1.0
    The place had a lot of empty rooms no spa service, or temazcal.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Add on booking noted we could access room anytime before 8 pm. When we arrived they stated not til 2 pm and charged and extra $500 pesos to enter the room earlier.

    Stayed in January 2024

  • Reviewed: January 19, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    Grand old hotel in the past, I'm sure but it seems to be a bit run down. Also the bedsheets were not clean. I think the staff were pleasant but not too competent.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    1.0
    This place is not a vacation stay, it’s a horror location. I do not recommend anyone to come here.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Someone entered our room while we were on a tour. Clothing was left on the bed. Incident was brought to staffs attention, not even an apology was given. We were locked inside the hotel one morning because their receptionist staff ran late. We had no way out and I almost lost my tour to the Jose Cuervo express. I was very upset.

    It was in Tlaquepaque

    Stayed in January 2024

  • Reviewed: December 10, 2023

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like anything, it's old in a very bad way, the walls are peeling inside of the rooms, no soap, old beds, dirty wet towels, no windows, hair all over. The rooms remain open thru the night, it is scary. You can hear everything the workers day at the reception. They charge for the temazcal and the jacuzzi is all dirty.

    Nothing at all, it is horrible. The location is good but that's about it.

    Stayed in December 2023

  • Reviewed: December 10, 2023

    1.0
    Very Poor
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We didn't like anything,  it's old in a very bad way,  the walls are peeling inside of the rooms,  no soap,  old beds, dirty wet towels, no windows,  hair all over. The rooms remain open thru the night, it is scary. You can hear everything the workers say at the reception. They charge for the temazcal and the jacuzzi is all dirty.

    Nothing at all, it is horrible. The location is good but that's about it.

    Stayed in December 2023

  • Reviewed: November 28, 2023

    1.0
    Awful, avoid.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    I booked this hotel because I wanted to use the Temazcal but it was unavailable. The shower was dirty, the towels were stained, the bottles of shampoo were old and previously used. There was a really loud noise coming from the room above me, in another building, I asked the receptionist if I could change rooms. She said there were no other roooms but that the noise would probably stop by evening. It was still going at 10pm, it was very loud, she called her manager and was told there was nothing that could be done that a "crazy guy" owns the building next door. I then had to leave to find another hotel, she nor the manager seemed to care that I didn't have a place to stay for the night. The stayed elsewhere and returned for my bag in the morning, the manager offered no apology and certainly no refund.

    Nice decoration.

    Stayed in November 2023

  • Reviewed: October 26, 2023

    8.0
    Cozy old small hotel with a lot of atmosphere.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No windows in the room, which we understood is pretty normal for this type of small hotel in that area. Because of the low rate, I did not expect the hotel to be maintained fully. It is an old building, so it takes a lot to keep it up. The rooms were clean and would stay there again.

    Great value for what we paid. The hotel has so much atmosphere and very cozy. Staff is so friendly. Great location.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    8.0
    Great place to spend 1night, staff is very attentive, but rooms are too crowded.
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s a bit outdated, the rooms are too crowded, and towels need to be replaced.

    Location was great walking distance to downtown.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    2.0
    Uncomfortable
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    See above.

    Floor was filthy. Filthy towels. Had to use the bathrobe to fry off from shower. No hand towel or washcloth. Dark, gloomy. No review of accessibility es when registering. I had to ask twice for them to modify my taxi to the airport. They tried with the shabby chic look. 🙁

    Stayed in September 2023

  • Reviewed: September 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    For the date is to hot not air central

    Location and display of the property we plan to come back again

    Stayed in September 2023

  • Reviewed: July 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Needs better 🛌 beds

    Beautiful place, good location

    Stayed in July 2023

  • Reviewed: July 3, 2023

    10
    Very awesome .
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There’s no air conditioning .

    The staff is amazing .

    Stayed in July 2023

  • Reviewed: July 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 1 night

    I had trouble with the very high pillows out of foam..and could not sleep well

    Stayed in July 2023

  • Reviewed: June 19, 2023

    1.0
    Very Poor
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the rooms don’t match with the fotos, There are dead cockroaches in the room… the water of the shower is so dirty… color yellow

    the decoration

    Stayed in June 2023

  • Reviewed: June 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Our bed was not comfortable, and the rooms have ceiling fans instead of AC, it was hot at times

    This hotel is beautiful and colorful, the temazcal was a big plus, great location

    Stayed in April 2023

  • Reviewed: May 17, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We need assistance to open the front door

    Yes perfect for relaxing

    Stayed in May 2023

Showing 1 - 25

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