A noisy place, a lot of shouting from people during the nights

Great value

Stayed in May 2025

Very unclean Noisy in the morning (6am) Quite expensive compared to other hostels/hotels we stayed in and offered a lot more for the same price

Nice Staff, good location, good and affordable pizzeria restaurant

Stayed in May 2025

Common areas not clean, awkward access, no hooks, rails or shelves. Accommodation seemed half-finished.

Friendly staff, flexible about leaving luggage

Stayed in March 2025

The usual awfully uncomfortable pillows. old school very firm mattress. hot water in shower but the shower head pointed at the wall. No drain cover in shower/bathroom. It stunk!!!

The owner was super helpful. He picked me up at Tren Maya Xpujil. He was very friendly. He arranged a driver to Calakmul. Bloody expensive. 1800 pesos to get there (130 km) then the driver waited for me. Air con worked well. Becan just down the road. GREAT ruins, skip calamul, although calakmul has high pyramids. Becan is way more fun. and heaps cheaper.

Stayed in March 2025

A toilet seat would have been nice

Basic clean a/c room a short walk from the bus station. Good communication with the manager assisting me well with transportation options.

Stayed in March 2025

The strong odour from the drain The fresh smell of wooden varnish

It's well located. Close to shops , restaurants and town center. They also have a pizzeria.Good price.

Stayed in March 2025

Not super clean, Some mould and dirt in sink in bathroom.

Great central location. Very friendly staff, Super flexible. Clean beds.

Stayed in February 2025

perfect location close to bus stop and Xpujil Archeological site. very friendly staff, comfortable room with tv and wifi, cheap. delicious pizza place part of the Hotel, ate there twice. able to store bags all day after checking out in the morning. safe place. thank you!

Stayed in January 2025

Looks a bit run down and doesn't look like the typical hotel building but it didn't bother us at all.

Location was perfect for us as we wanted to see Calakmul ruins early in the morning. Staff really helped with info on how to get there. Room is basic but ut has Netflix

Stayed in January 2025

The room smelled bad of mold, and it felt damp inside. My clothes felt wet, the sheets felt wet, I felt damp constantly and the towels were smelly. The noise outside was very loud, so I couldn’t sleep early, and it was also loud in the morning. There was not much privacy. The water was lukewarm, not hot. The price was very steep for a small room that was deteriorating.

The staff were lovely and very helpful. The location was right near the bus stop, which was good and the pizza shop is next door. They checked us in late at night which was great. Good for only last minute - one night - quick sleep and go.

Stayed in January 2025

There was a lot of commotion each morning (~5am) outside in the courtyard (men spitting, cars sitting idling etc) which was a bit disruptive.

As a hotel in Xpujil, Hotel Chaac Calakmul is all you need. It is around the corner from the ADO bus stop, the bed is comfortable, the air conditioning works great, it felt secure, the staff were lovely and very accomodating to our delayed arrival, and it has hot water. I’ve stayed at places in Mexico triple the price that haven’t had as reliable, functioning amenities. There is pizza restaurant attached which is very, very good, and the owner organised our shuttle to Calakmul and Balamkú for a very reasonable rate. The wifi was crazy-good - probably even better than what I have at my own house.

Stayed in January 2025

No window No proper blanket. Bathroom is inside the room: Separated by walls but without a 'Roof' Noise from the restaurant and their equipment (Dont forget earplugs!)

Close to the bus stop. Nice shower.

Stayed in January 2025

The room was quite small and one of the beds had a dip in it so it was very uncomfortable to sleep on. The water pressure from the sink was poor and there was a horrible smell coming from the drain of the sink (smelled like hair dye). The toilet had problems filling with water so you would have to wait five minutes to do a proper flush. Some of the pillows had a stench, like the sheets were not washed.

Good location very close to the ado station and right behind a pizzeria by the same owners so you don't have to go far for anything. The hosts can also organise transport to Calakmul though we didn't use it. Soap and towels were provided and there was hot water. It was also nice that there was a smart TV with Netflix.

Stayed in January 2025

The shower didn‘t work.

Great host and the location is fantastic. Right at the streets to the archeological sites.

Stayed in November 2024

the room was a bit damp.

the owner oscar was very communicative, responsive, friendly and helpful with arranging our trip to calakmul ruins. the room is basic and passable for a couple of nights. the restaurant attached to the hostel has good pizza. the location was very close to the ado bus station.

Stayed in February 2024

No water first evening and next morning (for showering, brushing, washing, flushing, etc). But it was for most of the town so out of control of this hostel. There was no "TV with cable channels" as advertised on Booking.com. 3 days gets kind of long. Very musty smelling and moldy room from excess humidity and poor insulation of door and window. Shower water was a drizzle and very hard to control temperature (cold or scorching hot). Despite being in the jungle it gets cold at night in February and there was no way to heat the room, only AC or fan.

Oscar, Omar, Manuel were really nice and helpful and spoke good english. My spanish is very bad. Location is excellent, by the roundabout on Hwy 186 around the corner from the ADO bus stop. La Pizzeta (which you have to walk through to get to the rooms) had good pizzas and tacos. The room was OK for my 3 night stay. For the price I can certainly not expect a Hilton. Overall, it was what I expected.

Stayed in February 2024

Xpujil is not the most beautiful village

Could shower after checkout for a small payment Very friendly staff

Stayed in December 2023

Water was not available half the time and staff was virtually non existant and hard to get a hold of

Close to many food locations

Stayed in November 2023

Too much construction materials around, the garage was blocked and didn’t have access to leave, called and texted the host and didn’t answer, creating a 2 hours delay.

The room was clean & they have a pizza restaurant that was great.

Stayed in November 2023

There was no water in the morning which was super annoying. Also there was no wifi in the room and the water smelled kinda bad as well.

It's close to the bus station and is good enough for one night I guess.

Stayed in October 2023

The pictures do not meet the reality any more. The rooms are tiny and although we noted that we are one adult and one big kid we got a tiny double bed. It was better than nothing and cheap price, but not comfortable... - well we just needed it for two nights. Anything more would had been hard

Owner is very friendly. The location is actually not bad and the food is quite good, but we had a hard time because of a local heavy construction site and ongoing truck traffic, dust and noise.

Stayed in September 2023

Rooms are actually behind/inside pizzeria which was unclear and made finding it a challenge especially since the one place the name is painted on the building was obscured by pizza delivery boxes at the time we arrived (in their defense, a message detailing this was sent, but our phone had died). Can also be a bit noisy during business hours of pizza place.

Inexpensive, right off the main strip, easy access to food/groceries/bus station/transport. Worked well as a jumping-off point for us to do the bat volcano and ruins at Calakmul. AC and a good shower always a bonus. Fridge is shared with other rooms and restaurant (?) but we were able to chill our drinks without issue. Parking and access around back were also good once we managed to locate the place. Staff were very nice despite our not-great spanish and some confusion about rooms and check in. Pizza was also better than expected!

Stayed in August 2023

More hooks and other storage options would be useful.

Simple room in good location, attached to a popular Pizza place.

Stayed in May 2023

No seat on the toilet. It was a bit noisy.

Great location close to the ADO. The pizzeria out front was very tasty. They helped us get a tour to Calakmul through their sister company.

Stayed in April 2023