Avenida Tulum Entre Orión Norte y Beta Norte #5, Tulum City Centre, 77760 Tulum, Mexico
#143 of 225 hotels in Tulum
Guests' ChoiceBased on 160 hotel reviews
8.1Cleanliness
8.4
Comfort
8.3
Location
9.1
Facilities
7.8
Staff
8.2
Value for money
8.3
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 20, 2025
Matan
IsraelThe only window in the room was facing the hallway and not the outside so for me it wasnt that nice, but other than that everything was fine.
It was very clean, excellent location, the staff was very helpful and welcoming.
Stayed in January 2025
Reviewed: January 14, 2025
Csilla
GreeceIt is a budget hotel in the middle of the town. This street is the main street and it is a party place.The hotel was very, very noisy; there was no toilet seat. There is a window in the room but it is an indoor window, it is onto the corridor. All the rooms have windows only to the corridor. This building is a long building surrounded by other ones, so they could open windows only to the inside corridor. So you can hear all other guests and next door there is a night club/bar, the loud music is on all the night. Plus there are other noises, you can hear a very loud machine? Or the voice of air-conditioning all night.
It is a very clean hotel. ADO bus terminal is 300 m. Coffee places, restaurants, shops bike/car rentals are everywhere. You are in the middle of the party place/Centro.
Stayed in January 2025
Reviewed: November 19, 2024
Wiktoria
PolandOn the first day, we were given a room where a swarm of ants appeared, getting into our backpacks and belongings. We reported the issue to the receptionist on duty and requested a room change. The receptionist didn’t seem concerned and claimed they had no available rooms, which was clearly untrue. Eventually, we were moved to another room, but we were never offered an apology.
The property is conveniently located in the center of Tulum, with many restaurants, pubs, and clubs nearby. The room is beautifully decorated.
Stayed in November 2024
Reviewed: November 15, 2024
Raimonds
LatviaGood location in the main street, a few blocks from bus terminal
Stayed in November 2024
Reviewed: September 4, 2024
Eva
MexicoMy room had many defects, AC remote not working, no hand towel, light bulb malfunction, shower badly installed so all the water went into bathroom and room. Mentioned to staff and they were willing to help just made my stay not ideal.
Ver clean and well located. Staff is very helpful
Stayed in August 2024
Reviewed: July 14, 2024
Edmundo
MexicoGreat location , clean, good price
Stayed in July 2024
Reviewed: June 14, 2024
Jeffrey
United StatesThe sink faucet is a little funky But hey it's Mexico in a modest room and it works fine 😂
I was a little nervous cuz it's right on a busy street. But no worries! It's surprisingly quiet and chill here. It's just what I needed. It's not like I hang out in the room and when I do it's awesome air conditioning 😜
Stayed in June 2024
Reviewed: May 28, 2024
Charlotte
United KingdomShower had 2 streams of water View is onto corridor Not super clean in the bathroom
Great location Nice staff Good WiFi Great aircon Good smart tv
Stayed in April 2024
Reviewed: May 16, 2024
Francisca
MexicoThe wc top would fall over your back when you sit down on the wc Needs to be replaced
The room its nice and the hotel seems quiet Nice decoration Nice staff
Stayed in May 2024
Reviewed: March 27, 2024
Daniel
MexicoStuff was knock in at the die many times insisting we have to do check out
It was very clean and easy to get there
Stayed in March 2024
Reviewed: March 23, 2024
Dora
United KingdomThere is no outside window in the room so it's a bit dark.
The room is spacious, good bathroom, a lot of space,very clean. The hotel is right in the centre of town, easy to access restaurants, however no noise at night. The staff was really nice and attentive.
Stayed in March 2024
Reviewed: February 25, 2024
Jordan
United StatesSpotty wifi and musty, humid feel in the room
Great location, hot shower, good AC
Stayed in January 2024
Reviewed: February 7, 2024
Dean
United StatesNo refrigerator.
Very clean modern room, staff was great, good location.
Stayed in February 2024
Reviewed: February 7, 2024
Loriel
CanadaDidn’t have a second blanket in the room. But not a big deal. The mattress is not that new… but still confortable.
Very great staff, very clean Room, air conditioning really efficient, hot water in the shower perfect. Staff very gentle. Great location central in tulum 5 of walk from de ADO buss station. Really convenient for a couple of nights.
Stayed in February 2024
Reviewed: January 22, 2024
Petra
Czech RepublicNo water, no kettle, sink outside of the bathroom with a bucket underneath.... no table, no chairs...
It was close to the ADO station and collectivos -
Stayed in January 2024
Reviewed: January 8, 2024
Andreas
SwitzerlandShower could be improved. Toilet seat pops in your back every time you sit down.
Great location, close to ADO bus station and many restaurants. The staff was very friendly and we could leave our luggage there before check-in, to stroll around town in the meantime. The room was good for that price range.
Stayed in January 2024
Reviewed: December 15, 2023
Secco
Mexicotodo
Stayed in December 2023
Reviewed: December 6, 2023
Niamh
IrelandThe room had no facilities for hanging clothes. No wardrobe provided nor even hooks and hangers. When I asked staff about this they simply agreed that there were none.
The location was great as its on main street and close to restraunts and bars. Room was large enough with comfortable bed and good wifi.
Stayed in November 2023
Reviewed: December 4, 2023
Lucas
AustraliaWe never had a Hand towel, we had to ask for the shampoo in the second day. The towels were not in good conditions, some of them ripped off in the borders. The rooms are not sound proof so I could hear the people on the other rooms, the birds in the morning, the cars, even the people talking by phone 6 am in the morning in the balcony.
The location, the room was spacious enough. It was spotless.
Stayed in December 2023
Reviewed: November 15, 2023
Andrés
GreeceThe room is in need of repairs. My bathroom didn't have a toilet seat and had to ask them to fix it. The bathroom door was also damaged plus the bedsheets had stains.
Location was very good. Price was very good.
Stayed in November 2023
Reviewed: November 11, 2023
Mélanie
FranceThe room was small and noisy
Perfect location near the ADO station and the city center
Stayed in November 2023
Reviewed: November 5, 2023
Jennifer
AustraliaBasic budget room. Clean bathroom
Stayed in September 2023
Reviewed: November 5, 2023
Stas
IsraelThere are no windows to the outside, only to the main hall and it was pretty noisy. There were no filtered water to use like in most hotels so you need to buy your own.
The place is very clean and new and the staff was very helpful. Great location right on the main street.
Stayed in September 2023
Reviewed: October 21, 2023
Daniela
United StatesOther guests were rude about the parking.
The location and the staff.
Stayed in October 2023
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