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Reviews of Corazon de Tulum

Avenida Tulum Entre Orión Norte y Beta Norte #5, Tulum City Centre, 77760 Tulum, Mexico

#143 of 225 hotels in Tulum

Guests' Choice

Review Score

Based on 160 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    9.1

  • Facilities

    7.8

  • Staff

    8.2

  • Value for money

    8.3

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: January 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only window in the room was facing the hallway and not the outside so for me it wasnt that nice, but other than that everything was fine.

    It was very clean, excellent location, the staff was very helpful and welcoming.

    Stayed in January 2025

  • Reviewed: January 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It is a budget hotel in the middle of the town. This street is the main street and it is a party place.The hotel was very, very noisy; there was no toilet seat. There is a window in the room but it is an indoor window, it is onto the corridor. All the rooms have windows only to the corridor. This building is a long building surrounded by other ones, so they could open windows only to the inside corridor. So you can hear all other guests and next door there is a night club/bar, the loud music is on all the night. Plus there are other noises, you can hear a very loud machine? Or the voice of air-conditioning all night.

    It is a very clean hotel. ADO bus terminal is 300 m. Coffee places, restaurants, shops bike/car rentals are everywhere. You are in the middle of the party place/Centro.

    Stayed in January 2025

  • Reviewed: November 19, 2024

    7.0
    The property is well-located in the center of Tulum, close to restaurants, pubs, and clubs, with beautifully decorated r
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    On the first day, we were given a room where a swarm of ants appeared, getting into our backpacks and belongings. We reported the issue to the receptionist on duty and requested a room change. The receptionist didn’t seem concerned and claimed they had no available rooms, which was clearly untrue. Eventually, we were moved to another room, but we were never offered an apology.

    The property is conveniently located in the center of Tulum, with many restaurants, pubs, and clubs nearby. The room is beautifully decorated.

    Stayed in November 2024

  • Reviewed: November 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good location in the main street, a few blocks from bus terminal

    Stayed in November 2024

  • Reviewed: September 4, 2024

    7.0
    Good value for price
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My room had many defects, AC remote not working, no hand towel, light bulb malfunction, shower badly installed so all the water went into bathroom and room. Mentioned to staff and they were willing to help just made my stay not ideal.

    Ver clean and well located. Staff is very helpful

    Stayed in August 2024

  • Reviewed: July 14, 2024

    9.0
    Wonderful
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location , clean, good price

    Stayed in July 2024

  • Reviewed: June 14, 2024

    8.0
    Tulum budget awesome AC room
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The sink faucet is a little funky But hey it's Mexico in a modest room and it works fine 😂

    I was a little nervous cuz it's right on a busy street. But no worries! It's surprisingly quiet and chill here. It's just what I needed. It's not like I hang out in the room and when I do it's awesome air conditioning 😜

    Stayed in June 2024

  • Reviewed: May 28, 2024

    7.0
    Location good, the rest just ok
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower had 2 streams of water View is onto corridor Not super clean in the bathroom

    Great location Nice staff Good WiFi Great aircon Good smart tv

    Stayed in April 2024

  • Reviewed: May 16, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The wc top would fall over your back when you sit down on the wc Needs to be replaced

    The room its nice and the hotel seems quiet Nice decoration Nice staff

    Stayed in May 2024

  • Reviewed: March 27, 2024

    8.0
    Grate but take it easy on the check out!!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Stuff was knock in at the die many times insisting we have to do check out

    It was very clean and easy to get there

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Very Good
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is no outside window in the room so it's a bit dark.

    The room is spacious, good bathroom, a lot of space,very clean. The hotel is right in the centre of town, easy to access restaurants, however no noise at night. The staff was really nice and attentive.

    Stayed in March 2024

  • Reviewed: February 25, 2024

    8.0
    Great location
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Spotty wifi and musty, humid feel in the room

    Great location, hot shower, good AC

    Stayed in January 2024

  • Reviewed: February 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No refrigerator.

    Very clean modern room, staff was great, good location.

    Stayed in February 2024

  • Reviewed: February 7, 2024

    9.0
    Great value for the money.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t have a second blanket in the room. But not a big deal. The mattress is not that new… but still confortable.

    Very great staff, very clean Room, air conditioning really efficient, hot water in the shower perfect. Staff very gentle. Great location central in tulum 5 of walk from de ADO buss station. Really convenient for a couple of nights.

    Stayed in February 2024

  • Reviewed: January 22, 2024

    7.0
    Okay
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No water, no kettle, sink outside of the bathroom with a bucket underneath.... no table, no chairs...

    It was close to the ADO station and collectivos -

    Stayed in January 2024

  • Reviewed: January 8, 2024

    8.0
    Pleasent stay
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower could be improved. Toilet seat pops in your back every time you sit down.

    Great location, close to ADO bus station and many restaurants. The staff was very friendly and we could leave our luggage there before check-in, to stroll around town in the meantime. The room was good for that price range.

    Stayed in January 2024

  • Reviewed: December 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night

    todo

    Stayed in December 2023

  • Reviewed: December 6, 2023

    8.0
    At heart of Tulum
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room had no facilities for hanging clothes. No wardrobe provided nor even hooks and hangers. When I asked staff about this they simply agreed that there were none.

    The location was great as its on main street and close to restraunts and bars. Room was large enough with comfortable bed and good wifi.

    Stayed in November 2023

  • Reviewed: December 4, 2023

    8.0
    Despite the noise we had a very good time.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We never had a Hand towel, we had to ask for the shampoo in the second day. The towels were not in good conditions, some of them ripped off in the borders. The rooms are not sound proof so I could hear the people on the other rooms, the birds in the morning, the cars, even the people talking by phone 6 am in the morning in the balcony.

    The location, the room was spacious enough. It was spotless.

    Stayed in December 2023

  • Reviewed: November 15, 2023

    7.0
    Good
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room is in need of repairs. My bathroom didn't have a toilet seat and had to ask them to fix it. The bathroom door was also damaged plus the bedsheets had stains.

    Location was very good. Price was very good.

    Stayed in November 2023

  • Reviewed: November 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was small and noisy

    Perfect location near the ADO station and the city center

    Stayed in November 2023

  • Reviewed: November 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Basic budget room. Clean bathroom

    Stayed in September 2023

  • Reviewed: November 5, 2023

    7.0
    Very good location but a bit noisy.
    • Leisure trip
    • Family with young children
    • Comfort Triple Room with Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no windows to the outside, only to the main hall and it was pretty noisy. There were no filtered water to use like in most hotels so you need to buy your own.

    The place is very clean and new and the staff was very helpful. Great location right on the main street.

    Stayed in September 2023

  • Reviewed: October 21, 2023

    8.0
    Great for a first night in Tulum.
    • Leisure trip
    • Group
    • Comfort Triple Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Other guests were rude about the parking.

    The location and the staff.

    Stayed in October 2023

Showing 1 - 25

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