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Reviews of Crown Paradise Club Puerto Vallarta 5 stars

Avenida Paseo de las Garzas s/n, 48333 Puerto Vallarta, Mexico

Review score

Based on 81 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    7.9

  • Facilities

    7.3

  • Staff

    8.1

  • Value for money

    7

  • Free WiFi

    5.2

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Showing 1 - 11

  • Reviewed: 8 January 2018

    5.0
    Disappointed
    • Leisure trip
    • Couple
    • Standard Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Our room was still dirty, the food was not very good, and there were constantly children in the adults only pool.

    The staff was extremely polite and helpful.

    Stayed in January 2018

  • Reviewed: 16 July 2017

    8.8
    July 2017
    • Leisure trip
    • Family with young children
    • Standard Double Room with Garden View (2 adults + 2 children)
    • Stayed 4 nights
    • Submitted via mobile

    The resort was so family oriented. Kids had their own buffet at a height they could easily reach and food they liked. There was a game room and dance club where kids were welcomed and they had a blast

    Stayed in July 2017

  • Reviewed: 28 April 2017

    8.3
    Relaxing vacation at a clean hotel with very friendly staff members and enough food and beverages
    • Leisure trip
    • Family with young children
    • Standard Double Room with Garden View (2 adults + 2 children)
    • Stayed 5 nights

    Several guests reserved more than the needed chaise longue so that it could be difficult to find a free place if you do not reserve one early enough. Some cocktails could be prepared better. The Italian restaurant did not accomplish with expected Italian quality food.

    The hotel was very clean and the staff always polite, friendly and helpful. You will always find enough food from 7am until 10:30pm. Quality beverages (also international brands). The waitress and waiters served all drinks at any place on the pools and beach if you want to. I had good access to the free WiFi all over the hotel area. As would be expected from an animation staff, the members were friendly, positive, funny and nice to children.

    Stayed in April 2017

  • Reviewed: 24 February 2017

    7.5
    Great for families; but cold food
    • Leisure trip
    • Family with young children
    • Standard Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The buffet food was always cold. Even fresh food being brought out from the kitchen was cold and the hot water in the warming trays wasn't enough to make a difference. There was a pretty good variety of food, however and no shortage.

    Lots of entertaining things for kids, except we didn't travel with children.

    Stayed in February 2017

  • Reviewed: 17 January 2017

    9.2
    Great place for family vacation
    • Leisure trip
    • Family with young children
    • Standard Double Room with Garden View (2 adults + 2 children)
    • Stayed 13 nights

    The staff of the hotel, makes great effort to bring true holiday within hotel premisses. The kids entertainment and facilities are great, food is excellent, great clean beach, very attentive bartenders and waiters. people who write bed reviews are spoiled and unhappy within their own life, hotel has nothing to do with it!!!

    Stayed in January 2017

  • Reviewed: 10 April 2018

    8.3
    It was a great budget vacation!
    • Leisure trip
    • Couple
    • Standard Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    If the bed sheets and duvet wasn't dirty, it would've been much better.

    It was a great budget vacation!

    Stayed in April 2018

  • Reviewed: 10 April 2018

    8.3
    ok
    • Leisure trip
    • Couple
    • Standard Double Room with Garden View
    • Stayed 1 night

    Food could have been better in the Buffet.. NO WIFI

    Stayed in April 2018

  • Reviewed: 12 February 2018

    7.1
    Expensive fir what it was.
    • Leisure trip
    • Group
    • Standard Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Room was run down old and in need of total renovation. Bars had strange hours, some food was bad. Entertainment bad.

    Staff very nice

    Stayed in February 2018

  • Reviewed: 19 April 2017

    2.5
    Do not stay!
    • Leisure trip
    • Family with young children
    • Standard Double Room with Garden View (2 adults + 2 children)
    • Stayed 4 nights
    • Submitted via mobile

    Horribly crowded. Rooms were filthy. We checked out after first night Property nothing like pictures.

    Stayed in April 2017

  • Reviewed: 15 March 2017

    8.8
    great family hotel
    • Leisure trip
    • Family with young children
    • Standard Double Room with Garden View
    • Stayed 2 nights

    variety was good and not the same thing every day.

    Stayed in February 2017

  • Reviewed: 18 January 2017

    3.3
    Horrible!!
    • Leisure trip
    • Family with young children
    • Standard Double Room with Garden View (2 adults + 2 children)
    • Stayed 3 nights
    • Submitted via mobile

    Wet floors on everywhere, no water on rooms at all on evenings, lack of cleaning

    The kids pool

    Stayed in December 2016

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 11