Av. Ramon Rivera Lara No. 8651, 32617 Ciudad Juárez, Mexico
#25 of 44 vacation rentals in Ciudad Juárez
Guests' ChoiceBased on 276 hotel reviews
8.4Cleanliness
8.2
Comfort
8.3
Location
9.3
Facilities
8.3
Staff
9.0
Value for money
8.3
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 20, 2025
Homar
United StatesEverything was pretty close all around
Stayed in August 2025
Reviewed: July 31, 2025
Nolasco
United Statesshower need update
bed ac working desk
Stayed in July 2025
Reviewed: July 26, 2025
Juan
United StatesLaundry department,pool.
Close to everything, staff available 24/7,Quiet.
Stayed in July 2025
Reviewed: July 14, 2025
Alfonso
United StatesOne of the beds in the suite was very noisy and needs to be replaced. The vent fan in the bathroom was very loud. I thought the price for breakfast was somewhat expensive for those staying in the hotel. I did not see a menu in the room, I may have seen one in the main lobby.
The staff is very friendly, the hotel is kept clean, the shopping mall/ shopping center is within walking distance, pool for the kids, U.S. consulate is across the street, and the Central Park is nearby. The small kitchenette and the huge refrigerator. Laundry is available as well, along with a small market, which consists mainly of snacks. Grocery stores nearby. Overall, it's a great place to stay if your stay is going to be more than a couple of days.
Stayed in July 2025
Reviewed: July 9, 2025
Acevedo
United StatesEverything was great.
Near to all places by walking didn’t take long to go and get something to eat or entertain, thanks to the great location besides that 3 to 5 minutes by walking to the Consulado .
Stayed in July 2025
Reviewed: June 29, 2025
Paola
United StatesCleaning was once a week, some of the staff had an attitude
We liked the close proximity to everything
Stayed in June 2025
Reviewed: June 27, 2025
Maria
United StatesI didn’t like the beds
Stayed in June 2025
Reviewed: March 19, 2025
Evelyn
United StatesNo roomservice
N/a
Stayed in February 2025
Reviewed: February 21, 2025
Jaime
United StatesNo free coffee in the lobby
Very clean and safe
Stayed in February 2025
Reviewed: January 19, 2025
Moses3d
MexicoThough the room is superb in terms of space and equipment, and you have a microwave oven, a small kitchenette is not equipped with anything – not a single cup/dish/fork – nothing. If you are to cook – good luck! This is disappointing actually. What's the point in having a kitchenette if you can't even pour yourself a glass of water?
Location is SUPERB: it's literally within a 2 minutes' walk from a shopping mall with lots of options where to eat and shop. It's within a 5 minutes' walk (across the street) from the US Consulate General which is very convenient. Quiet and nice.
Stayed in January 2025
Reviewed: November 25, 2024
Nayeli
United StatesThe bathroom door open in such away that conflicts with the sink. Not enough blankets so the night was cold. Dryer machines didn’t work ok
Is new and well maintained. The location is excellent
Stayed in November 2024
Reviewed: September 19, 2024
Brenda
United StatesExcellent
Stayed in September 2024
Reviewed: August 9, 2024
Miguel
United StatesThe shower drains where constantly clogged and the water would back up when taking quick showers…
Excellent location.
Stayed in July 2024
Reviewed: July 17, 2024
Estefania
United StatesI didn't like the additude of one of the front desk workers when I went to switch towels it was uncomfortable going to switch towels because she always had some negative things to say or rolled their eyes or almost threw my towels at me
I liked how the cleaning lady on 4th floor was very nice and easy to talk to.
Stayed in June 2024
Reviewed: July 10, 2024
Juan
United StatesIs clean , but the sowers are very uncomfortable, in my opinion they need shower heads with a hose and more water pressure on the shower
Location
Stayed in July 2024
Reviewed: June 9, 2024
Richard
United Statesthere was no breakfast. We were told it was canceled The room paint in the bathroom was halfway constructed The lock on the door was cheap There was no table in the room to eat at, and there were no basic utensils. Other than that the staff was great. The place was clean and Location is excellent
there was no breakfast. We were told it was canceled The room paint in the bathroom was halfway constructed The lock on the door was cheap There was no table in the room to eat at, and there were no basic utensils. Other than that the staff was great. The place was clean and Location is excellent
Stayed in June 2024
Reviewed: June 2, 2024
Puebla
United StatesThe smell of the room was horrible you had close the bathroom ..Also they need do more deep cleaning in the rooms.
The size of the rooms were great and washing your clothes was cheap and easy.
Stayed in May 2024
Reviewed: April 26, 2024
Lisa
United StatesPaint was peeling and nasty in bathroom. Strange smell in the room. No daily housekeeping service so the room got gross. The pool is all one depth with a ladder so little kids aren’t able to really play in it.
Location was amazing for US Consulate. Safe. Great staff. Kitchenette was convenient.
Stayed in April 2024
Reviewed: April 11, 2024
Jenny
United StatesAt least have coffee available
Very polite, and very at tentative with needs
Stayed in April 2024
Reviewed: April 9, 2024
Roberto
United StatesNeeds some improvements
It is very close to the mall and the consulate Is clean ,employees are very friendly
Stayed in April 2024
Reviewed: March 16, 2024
Karine
United StatesThe pool was very cool my kids couldn't get it. Maybe in the future making it a heated pool would seal the deal.
Everything was great! I loved that our room had a full size kitchenette where I cooked for my family. Great location walking distance to Starbucks and the mall was the best and walking distance to everywhere.
Stayed in March 2024
Reviewed: January 26, 2024
Cindy
United StatesIt was close to stores, the Embassy, and food courts.
Stayed in December 2023
Reviewed: November 23, 2023
Juan
United StatesUsually people leaving hotel early morning cause consulado works at that times..then needs Coffe or anything to eat and drinks. Thats My Main concern
No brakefast they said no longer anymore
Stayed in November 2023
Reviewed: October 24, 2023
Veronica
MexicoThe room is old, it had a funny smell when arrived like body odor, I found hair in the shower and it feels like was not clean properly
The location
Stayed in October 2023
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