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Reviews of Grand Fiesta Americana Queretaro 5 stars

Boulevard Bernardo Quintana 4050 Colonia Alamos tercera seccion, 76160 Querétaro, Mexico

#14 of 89 hotels in Querétaro

Guests' Choice

Review score

Based on 292 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    9

  • Value for money

    8.2

  • Free WiFi

    8.7

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Showing 1 - 18

  • Reviewed: 16 June 2018

    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    I hate hotels with sensors in the room that cause air conditioner to cut off while you are sleeping.

    Nice location and excellent lounge and restaurant. Love the friendly bartenders.

    Stayed in June 2018

  • Reviewed: 24 May 2018

    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    minor things not functioning at my room: safe box was blocked, beauty mirror without light bulb, shower faucet was broken

    Great facilities, big rooms, comfortable beds, good toiletries

    Stayed in May 2018

  • Reviewed: 27 February 2017

    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights

    The water in the swimming pool is cold. The wheater in Mexico is cold in the morning and evening at sometimes, which makes hard to use the pool.

    The food at the hotel is really good!! The room was super comfortable and clean. The attendants at the reception desk were very nice.

    Stayed in February 2017

  • Reviewed: 5 February 2018

    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Traffic noise. Really nice if you could do something about that

    Stayed in February 2018

  • Reviewed: 21 August 2017

    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 4 nights

    The food however was geared to meat eaters. The eggs all had meat in them.

    The perks were nice and the staff was excellent on the 5th floor.

    Stayed in August 2017

  • Reviewed: 10 August 2017

    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Executive VIP floor is a great deal for the upgrade price

    Stayed in July 2017

  • Reviewed: 13 March 2017

    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    nothing

    your staff was awesome.

    Stayed in March 2017

  • Reviewed: 1 January 2017

    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 11 nights

    modern hotel without charm only one restaurant with a stupid background music

    Location not too far from center Large free parking very good bed

    Stayed in December 2016

  • Reviewed: 1 November 2016

    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    No business center

    The comfort of my room. The convenience of the surrounding areas.

    Stayed in October 2016

  • Reviewed: 24 July 2016

    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Pool is for the Kids - too noisy in morning.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 May 2016

    • Business trip
    • Solo traveller

    Construction in the lobby was a bit distracting, but not a big deal.

    Great value given current exchange rates. Rooms are large, clean and well appointed.

  • Reviewed: 7 May 2015

    • Leisure trip
    • Solo traveller

    Location of the hotel is not nice. No place to go for a walk at night. No bars or restaurants nearby. You have to go out by car.

    Very comfortable hotel. Rooms are big, clean and very comfortable. Bathroom also big, clean and very complete. Swimming pool area is nice to lay in the sun. Big towels provided at the pool. Breakfast buffet is overcomplete !

  • Reviewed: 12 January 2016

    • Leisure trip
    • Group

    There was not amenities in the bathroom. Not a single soap

  • Reviewed: 13 December 2015

    • Business trip
    • Group

    The music from events in the hotel werevery loud, the room was vibrating!!

  • Reviewed: 11 November 2015

    • Leisure trip
    • Couple

    The hotel doesnt respect the rate of Booking!!!

    The ubicarion is good.

  • Reviewed: 5 July 2015

    • Leisure trip
    • Family with older children

    All the hotel is new. Nice rooms, restaurants and all the architectural concept.

  • Reviewed: 27 April 2015

    • Solo traveller

    Location of room too far away from the elevator. I have a problem walking (bad leg).

    Customer service

  • Reviewed: 23 April 2015

    • Leisure trip
    • Family with young children

    Booking

There are also 22 reviews without text. These impact the overall review score.

Showing 1 - 18

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