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Reviews of Fiesta Inn Chihuahua 4 stars

Boulevard Ortiz Mena numero 2801 Colonia Quinta del Sol, 31250 Chihuahua, Mexico

#27 of 39 hotels in Chihuahua

Guests' Choice

Review score

Based on 227 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    8.1

  • Facilities

    7.6

  • Staff

    8.2

  • Value for money

    7.5

  • Free WiFi

    7.5

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Showing 1 - 20

  • Reviewed: 27 May 2018

    5.4
    Frustrating
    • Business trip
    • Group
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    I ordered a Caesar salad for dinner and the lettuce was rotten. When showed it to the waitress, she just smiled but didn't even apologize or offered to change it. Pretty expensive, the building in general is dated. Really noisy guests

    Location is good, some of the staff was nice and kind

    Stayed in May 2018

  • Reviewed: 28 September 2016

    4.2
    Bathroon unclean, and food contaminated!
    • Business trip
    • Group
    • Superior King Room
    • Stayed 2 nights

    The bathroom had rest of dry pee on the floor, Had a couple of fish tacos on the last night, ended up with diarrhea... still fighting it after 5 days!!

    Not much. The hotel is tired.

    Stayed in September 2016

  • Reviewed: 12 August 2016

    6.3
    Needs improvement
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights

    The place is old and kind of run down, it could use some work. The room was not clean with bits of food under the bed and hairs behind the toilet. We checked out early.

    The location was ok, and the staff was very friendly

    Stayed in July 2016

  • Reviewed: 29 July 2016

    3.3
    Severely Disappointed.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The service. Staff seemed like it wasn't friendly nor courteous. Service was slow and seemed like it was a burden to be there. Air conditioning was awful. Swamp cooler in the dining area was insufficient to cover the area. Lobby was stuffy and hot. Rooms weren't restocked with coffee or water. Breakfast buffet needs more attention. Not re-replenished. Refills on coffee were a joke. At one point we proceeded to pour our own from a pot left on a table. Rooms are runned down. Torn curtains, dirty carpeting. Positively awful.

    The bed was comfortable.

    Stayed in July 2016

  • Reviewed: 2 June 2018

    7.5
    Friendly staff, well located and rooms are well maintained.
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 6 nights
    • Submitted via mobile

    Friendly staff, well located and rooms are well maintained. It is located in a convenient and safe area.

    Stayed in June 2018

  • Reviewed: 20 March 2018

    8.8
    Very good hotel for the money. Very friendly staff!!
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night

    Excellent service by the staff. Very friendly!!

    Stayed in March 2018

  • Reviewed: 9 January 2018

    9.6
    Highly recommend
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perhaps the bathrooms could have been a little nicer.

    Amazing buffet breakfast, really friendly staff and a nice vibe.

    Stayed in January 2018

  • Reviewed: 6 January 2018

    7.9
    Everything was good, I recommend everybody to stay with you.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 6 nights
    • Submitted via mobile

    The heater/AC are too noise, May be need some maintenance,

    All staff members are really friendly and helpful,

    Stayed in January 2018

  • Reviewed: 2 January 2018

    9.6
    9.5
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Good

    Stayed in December 2017

  • Reviewed: 14 December 2017

    7.9
    Location and staff
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathtub doesn’t work

    Location and staff

    Stayed in November 2017

  • Reviewed: 7 August 2017

    7.1
    Thanks
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom & room is outdated. Needs renovations

    Comfortable bed & clean linen

    Stayed in July 2017

  • Reviewed: 19 July 2017

    10
    GOD DAMN!
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night

    nothing

    pool

    Stayed in July 2017

  • Reviewed: 23 September 2016

    5.4
    the toilet are really dirty and tha tub too ! :(
    • Couple
    • Superior King Room
    • Stayed 1 night

    the restoroom was very dirthy :(

    staff was very nice

    Stayed in September 2016

  • Reviewed: 31 July 2016

    6.3
    The pool was great and the service too.
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is old

    The pool was great and the service too.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 August 2015

    8.8
    Location, the staff were very helpful
    • Leisure trip
    • Couple

    i just think the carpet, painting and furniture are a bit old and doesn't look clean, even though you can see there's actually pretty clean.

    Location, the staff were very helpful

  • Reviewed: 3 May 2015

    6.7
    Easy to reach, decent staff.
    • Leisure trip
    • Group

    Water was dripping from the bathroom ceiling. On the last floor you could hear an annoying sound in every room. Probably from the hardware equipment on the roof.

    Easy to reach, decent staff.

  • Reviewed: 17 March 2015

    7.5
    - bathtub
    • Leisure trip
    • Solo traveller

    - bit of a walk to the centro - couldn't get wifi to work - couldn't get TV to work - poor plumbing (toilet blocked on the first flush)

    - bathtub - comfortable bed / room - friendly and helpful staff - restaurant served good variety and options

  • Reviewed: 13 March 2016

    5.0
    Restaurant
    • Leisure trip
    • Couple

    over the years the facility is deteriorating, e.g., the curtains were ripped and frayed.

    Restaurant

  • Reviewed: 10 February 2016

    8.3
    Very comfortable and quiet
    • Leisure trip
    • Couple

    location required taxi or bus to Historical Centro

    Very comfortable and quiet

  • Reviewed: 21 March 2015

    6.3
    Good location, very friendly staff
    • Leisure trip
    • Group

    bathroom had antique equipment, shower was splashing everywhere..

    Good location, very friendly staff

There are also 12 reviews without text. These impact the overall review score.

Showing 1 - 20

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