Skip to main content
  1. Hotel reviews homepage
  2. Mexico hotel reviews
  3. Quintana Roo hotel reviews
  4. Cancún hotel reviews
  5. Reviews of Wyndham Alltra Cancun All Inclusive Resort

Reviews of Wyndham Alltra Cancun All Inclusive Resort 4 stars

Boulevard Kulkulkan Km 11.5, 77500 Cancún, Mexico

#32 of 211 hotels in Cancún

Guests' Choice

Review score

Based on 1114 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    8.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard 2 double beds
    • Stayed 1 night
    • Submitted via mobile

    Amazing breakfast buffet! Very friendly staff and great entertainment.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    It was a great Experience
    • Leisure trip
    • Family with young children
    • Junior Suite 1 King Bed, Ocean Front
    • Stayed 4 nights

    I got sick because of the food.

    The food was great. The room had a beautiful view. A lot of food options.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite 1 King Bed Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    The humidity in the rooms From the room you can hear people talking in the hall, and also all the noise in the swimming pool

    All staff was so nice

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite 1 King Bed
    • Stayed 5 nights
    • Submitted via mobile

    The resort has everything. We found it very relaxing, great service, great everything

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Nice hotel with ok food and really nice staff
    • Leisure trip
    • Couple
    • Junior Suite 1 King Bed Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Food is good but not great. Pool is very small for such a big hotel. We were in a ‘beach view’ room but were in a very dark and shady area of the hotel.

    Beautiful beach area. Gym is well equipped and has air conditioning. Not busy except before breakfast. Staff friendly and helpful. Coffee shop was good.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Relaxing trip in a beautiful location
    • Leisure trip
    • Group
    • Premium Junior Suite 2 Double Beds, Ocean View
    • Stayed 4 nights

    Some of the restaurants had long wait times in the evenings, but overall not much to complain about. Rooms and bathrooms need updating.

    Wonderful location, our room was on the adult only side of the resort, very quiet, overlooking the beach, with beautiful views of the sunrise. Plenty of delicious food options, staff was very polite and accommodating. Used the services of local travel agent on the premises to book a day trip, which was fantastic!

    Stayed in February 2024

  • Reviewed: 20 March 2024

    8.0
    Good location, closer to the airport in the hotel zone.
    • Leisure trip
    • Family with young children
    • Junior Suite 2 Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    Room is a bit outdated

    Good location Great view

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Great family hotel in the sun ☀️
    • Leisure trip
    • Family with young children
    • Premium Junior Suite, 1 King Bed, Lagoon View
    • Stayed 7 nights
    • Submitted via mobile

    Food quality wasn’t great but didn’t ruin the holiday.

    Good location, staff were amazing. Loved the VIP room for chilling in the evening.

    Stayed in February 2024

  • Reviewed: 15 March 2024

    8.0
    Great location and we had a wonderful time!
    • Leisure trip
    • Group
    • Junior Suite 2 Double Beds Ocean View
    • Stayed 3 nights

    Breakfast was OK but the omlette station is too slow. It needs at least two people. The girl was dong great but could not support that many people. The entry key and towels should be linked to the wrist band. It is hard to carry the card.

    The beach is great. The staff, particularly at the pool (Alexia and Benzi) is great. The dinner was also good at all restaurants. The 24 h cafe was also very helpful.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Junior Suite 1 King Bed, Beachfront Infinity Swim Up
    • Stayed 7 nights
    • Submitted via mobile

    Leaving!

    I keep coming here for the delicious food and incredibly courteous staff. They always ask if you're traveling for a special occasion and will add a celebratory banner on your door along with balloons in your room. Also, the beds and pillows are amazing! I was well rested my entire trip.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    Fabulous experience
    • Leisure trip
    • Family with young children
    • Premium Junior Suite 2 Double Beds, Lagoon View
    • Stayed 6 nights
    • Submitted via mobile

    Sometimes room housekeeper services are a little bit late. The indoor area and halls are hot due to open doors to outside. It would be nicer if the indoor area kept cool during humid hot days!

    Excellent service, staff is very welcoming, resort is beautiful, variety of delicious food and clean beach. I need to visit again!

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Good price for value. Would recommend!
    • Leisure trip
    • Family with young children
    • Standard 2 double beds
    • Stayed 7 nights
    • Submitted via mobile

    Pools are not very big and some days there was a yellow residue forming around the edge of the pool tiles

    Very comfy beds and clean rooms Amazing staff and entertainment shows/singers every night Beautiful stretch of beach Small but cozy resort, short walking distance to everywhere Fun vibe for all family members Delicious seafood

    Stayed in March 2024

  • Reviewed: 7 March 2024

    10
    Very nice resort!
    • Leisure trip
    • Solo traveller
    • Family Junior Suite, 1 King, 1 Bunk and Trundle Bed
    • Stayed 4 nights

    The resort was excellent! It was very clean. Food was perfect. The staff were friendly.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Junior Suite, 1 King, 1 Bunk and Trundle Bed
    • Stayed 10 nights

    Short summary: PLUS: location, very friendly staff, great food, great room service, very clean MINUS: not enough sunchairs during the day, we have a room near reception and few days it was noisy until 10/11 PM. One day even until midnight OVERALL 8.7 out of 10

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    I like it.
    • Leisure trip
    • Family with young children
    • Junior Suite 2 Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Pool is very small for all the people there.

    Food Amazing in every restaurant. Staff very kind.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Junior Suite 2 Double Beds Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    The food was alright

    The property was clean the views were amazing, i would definitely stay here again.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • Junior Suite 1 King Bed Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Convenient, good value, clean, great staff

    Stayed in February 2024

  • Reviewed: 1 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite 2 Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    When we checked in, we had two junior suite rooms booked and paid for. One for us with one kid and another for our parents. Both rooms which we booked were Junior suites. Even after requesting closer rooms, when we checked in, they gave us one standard room and which did not have an elevator and was difficult with stroller and accessibility wise for us. When asked to change, they said we did not have availability for another room or to change and had to wait one day. I did not like the fact that we booked two rooms so knowing that it is a family we should be put together close to each other rather than far rooms in two separate buildings and knowing we were traveling with 1 infant and 1 toddler. That's the only feedback I have.

    We really liked our overall stay and the facility. It was very clean and well organized. They also had a lot of activities for the kids. The beach was very clean and the kids had fun. Also, I love the fact that they had activities for the adults every day as well. Overall, it was a very nice stay and would definitely visit again.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    8.0
    We had an excellent time and would def come back. Service and accommodations were amazing. We as a family felt comforta
    • Leisure trip
    • Family with young children
    • Family Junior Suite, 1 King, 1 Bunk and Trundle Bed
    • Stayed 7 nights
    • Submitted via mobile

    Pool was small and no swim up bar.

    The Beach was amazing! Rooms were clean and the service was excellent. The property was very nice. Amazing location

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite 1 King Bed
    • Stayed 6 nights
    • Submitted via mobile

    The wifi is very poor. The fact that we line up for the restaurant access and some times they are full. The room cleaning is poor as well, they don’t do it some time until I called them.

    Everything, we liked the resort me and my family especially the kids club, my child enjoyed a lot.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite 2 Double Beds, Ocean Front
    • Stayed 2 nights

    Wifi needs improvement.

    Amazing resort! We thoroughly enjoyed everything about our stay. We cannot wait to come back.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite 1 King Bed
    • Stayed 6 nights
    • Submitted via mobile

    Casual atmosphere and staff were great

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite 2 Double Beds Ocean View
    • Stayed 1 night
    • Submitted via mobile

    The food, the service and the beach...

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite 1 King Bed
    • Stayed 1 night
    • Submitted via mobile

    The food was delicious. The beach was beautiful.

    Stayed in February 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: