There is no heat

This property has so much charm and features.the staff is very friendly and accomadating.The restaurant in the morning is very good

Stayed in February 2025

They really need to upgrade the mattresses. They are not at all comfortable!

The hotel was clean and quiet. The location is excellent. The staff were friendly and helpful. It was very convenient to have an attached restaurant. The decor was very nice. It was a good value for the money.

Stayed in March 2025

No heat and no windows

A very nice place great location

Stayed in February 2025

The bathroom.

Location was excellent, within walking distance from all the wonderful views and places in the city and the staff was super friendly and helpful.

Stayed in February 2025

Have been returning to this hotel for years. One of the best places to stay in SanCris.

Stayed in November 2024

The location is perfect, with everything on walking distance. The rooms are comfortable and the small plaza is a very nice place to sit for a drink or a game. As there are very few parking spots available in the narrow streets, if you come by car it is big plus that the hotel has some own parking.

Stayed in July 2024

Nothing, everything was great :)

This was one of the best hotels we stayed in Mexico during our 2 week stay. The hotel is located very close to the city center, less than 10 minutes walking distance. The rooms were very clean and had all necessary amenities. The staff were very accommodating and professional.

Stayed in June 2024

The room was noisy early in the morning(s) from what appeared to be other guest leaving and/or staff. There was constant music on in the restaurant and courtyard which was a bit annoying to us.

Location was pretty good - walking distance to the zocalo, restaurants etc. Room was clean and comfortable, staff friendly. Breakfast was filling and tasty

Stayed in June 2024

I didn't stay longer

Great location, comfortable room, excellent service

Stayed in March 2024

Nothing. Overall the stay was excellent.

Excellent hotel and staff. Very clean and good location.

Stayed in March 2024

It’s not luxurious, but it has all you need. Toiletries were poor

We are a family of 5, the room had a King size room and another 2 Queen size beds room connected by a small living room. It was perfect!

Stayed in February 2024

The location and the place was so nice

Stayed in January 2024

Very nice, very friendly, good location, very authentic

Stayed in November 2023

maybe a coffee maker ( but that's just me) coffee was available at 6am(they would bring it up); the bed needed a fitted sheet on the mattress; the mattress pad didn't stay put!

breakfast, location, ambience, staff

Stayed in November 2023

The staff at the front desk could be more friendly. For such a gorgeous hotel, we found it strange that there seemed to be so little warmth coming from the front desk over our stay.

We were happily surprised and loved our stay here. The spacious room and the entire hotel are gorgeously appointed, and close to everything. Breakfast was delicious and generous. Water was in constant supply so no hunting for shops and dragging water home. I would happily stay here again.

Stayed in July 2023

Localization, very quiet, friendly staff, good wifi, good restaurant

Stayed in September 2023

Bathrooms were a little small

Nice location very friendly staff comfy beds

Stayed in August 2023

There is no fridge in the room.

The hotel is very nice and so was the room. Hotel is classy. Good position, about 10 minutes walk from the center. Good breakfast.

Stayed in August 2023

The rooms are bit dark, weak lightbulbs Some people from stuff are amazing ! Some Yyy not helpful

Super nice hotel, with cool authentic vibe

Stayed in August 2023

All was fine

Beautiful hotel with excellent location, close to nice restaurants and cafes. Breakfast was simple but good, very comfortable beds.

Stayed in August 2023

The breakfast 8

The hotel look, the nice room

Stayed in July 2023

The room had no windows on the outside and insufficient ventilation. It felt a bit stuffy. The only windows opened onto the inner, covered courtyard. The safe was installed on top of the wardrobe, in a very inconvenient location. The included breakfast was unremarkable. (I wish I had opted out and went to a cafe instead.)

The room was quite big and the beds were comfortable. The decor in the room was beautiful, as was the hotel's covered courtyard. It was quiet. The check-in was efficient and the staff helpful.

Stayed in August 2023

the coffee for breakfast......simply horrible

Good breakfast choices but terrible coffee, a strange thing considering the high-quality coffee production in the area. The rooms are clean and nicely decorated with all the necessary amenities.

Stayed in June 2023

no window in the room

location is great, patio is amazing and breakfast was really good

Stayed in May 2023