Portal Bravo 14 Zona Centro, 37000 León, Mexico
#35 of 67 hotels in León
Guests' ChoiceBased on 192 hotel reviews
8.4Cleanliness
8.4
Comfort
8.4
Location
9.4
Facilities
8.1
Staff
8.8
Value for money
8.2
Free WiFi
6.6
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End of dialog contentReviewed: 23 March 2024
Oscar
United StatesWasn’t detail clean
Location
Stayed in March 2024
Reviewed: 20 January 2024
Ozver
United StatesCleanliness No breakfast
Location
Stayed in January 2024
Reviewed: 6 January 2024
Francis
United StatesHard bed, water not hot enough
Great customer service all the way around From the bellman to the front desk checkin and checkout to the superior dinner restaurant wait staff All went above and beyond
Stayed in January 2024
Reviewed: 28 November 2023
Raul
United Statesparking
good location
Stayed in November 2023
Reviewed: 25 November 2023
Victoria
United StatesBed was too firm and shower & sink drained slow. Shower overflowed and water was everywhere in the bathroom
Friendly staff, nice room
Stayed in November 2023
Reviewed: 6 November 2023
Ricardo
United StatesOne of the girl that works at night was rude and didn’t allow me to use the bathroom.
Location
Stayed in November 2023
Reviewed: 28 September 2023
Pablo
Mexiconothing
everything
Stayed in September 2023
Reviewed: 7 August 2023
Jessica
United StatesThe power went out and the hotel did not have back up generators. With the power outage caused hot water heaters to not work so I had to shower my kids in cold water.
The breakfast was good & the location was convenient.
Stayed in July 2023
Reviewed: 6 August 2023
David
United StatesNo central AC!
Very good hotel and location for the price!
Stayed in August 2023
Reviewed: 3 August 2023
Maria
United StatesI didn't like my suite. The bathroom was kind of old. I dind think the price I paid was worth it My family rooms were much nicer then my suite. I was disappointed. I paid more then 400 dollars.
I love the view from my suite It was amazing, especially at night 🌙
Stayed in July 2023
Reviewed: 2 August 2023
Maria
United StatesI didn't like the bathroom too old for a suite The price wasn't worth it My family rooms were better then my deluxe suite
I like the room view Everything was around the hotel very nice
Stayed in July 2023
Reviewed: 30 July 2023
Esthela
United StatesDidn't like the assistant manager Ms. Guzman making false allegations as we were hopping from room to room with no evidence. We showed our paid overnight stay didn't seem to care. Key to a weight room where the equipment didn't work. Ms. Guzman alleged it was due to covid. Then why then give out the key to it?
Stayed in July 2023
Reviewed: 25 July 2023
Esthela
United StatesAssistant Manager Ms Guzman was rude and a noxious person. Accused the family that we’re switching room to room. There hadn’t been a payment. We showed the key and payment was done. Confirmed by Anna front desk. Never apologized to the family. Complained about the weight room as unfit for any exercise. Asst-Mgr said it was closed for Covid. My response was then why give the key out when is not operational. No reply. Needless to say we will Not be returning to this hotel. False allegations and defamation is grounds for …!?!?
Front Desk were excellent. The Sunday buffet was delicious
Stayed in July 2023
Reviewed: 27 May 2023
Elisabeth
United StatesI didn’t like the restaurant not much to choose for and wasn’t so good.
Location of the room was beautiful.
Stayed in May 2023
Reviewed: 3 April 2023
Fatima
United Stateshard to get internet signal
great hotel right in the centro, staff was great. Both inside restaurants food was delicious and reasonably priced
Stayed in April 2023
Reviewed: 17 March 2023
Maria
United StatesEvery time we go to leon we stay at this hotel, never had a problem but this time we got a very old room ac not working leaking water
I like the area
Stayed in March 2023
Reviewed: 13 March 2023
Joaquin
MexicoThe cleaning lady came into the room without knocking the door. Just a small mistake but that's the only thing I didn't like
Location is the greatest, in front of the main plaza. The hotel is very clean and comfortable.
Stayed in March 2023
Reviewed: 8 March 2023
Victor
MexicoThe beds are uncomfortable as well as the pillows. The room was minimalistic but not in the way you'd like, it looked more like empty rather than mind-refreshing. A sofa and a coffee table would add up to it instead of having a chair at the en corner of the room where no one will sit.
I loved the kindness of the personnel, as well as the location.
Stayed in March 2023
Reviewed: 6 March 2023
Kimberly
United StatesOur room did not have a nice view.
Great location! Very clean, modern.
Stayed in March 2023
Reviewed: 24 February 2023
Deyanira
United StatesRoaches came out here and there. And there was a sewer smell as well.
I loved the location and the attentive staff!
Stayed in February 2023
Reviewed: 16 February 2023
Francisco
United StatesThe keys to open the rooms don't work normally and I had to go down to reception to activate it again, on more than one occasion (4 to be exact). And in the first night was roaches in the room. I have a video of it. For me this hotel it's overrated. And the guy in reception was very kind but it was lady black hair very rude.
Location was perfect.
Stayed in February 2023
Reviewed: 4 February 2023
Jose
United StatesToo Darn cold no heaters
Location
Stayed in February 2023
Reviewed: 30 December 2022
Bogar
United Statesbeds definitely needed to be more comfortable ( very old and hard mattresses)
Excellent helpful and friendly staff at the location right in the center of the city , very clean
Stayed in December 2022
Reviewed: 26 December 2022
Tamara
MexicoI liked that the place was near the center and we could just walked out without problem
Stayed in December 2022
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