Beautiful room and hotel, comfortable stay, excellent staff!

Stayed in August 2025

The fact that I couldn’t make it a permanent home.

It was quiet and offered so many different amenities.

Stayed in July 2025

A little difficult to find because its in a new subdivision

Great cozy hotel

Stayed in July 2025

REALLY NICE PLACE FOR THE PRICE APPARTMENT IS A STUDIO WITH A HUGE BED NICE KITCHEN WITH CUTLERY PLATES POTS AND PANS COMPLIMNETARY COFFEE, FIRST DAY CLEANERS DID A REALLY BAD JOB LEAVING THE DIRTY CLOTHS AND TOWELS IN THE ROOM, AND THE DIRTY PLATES BUT AFTER WE LET RECEPTION KNOW IT WAS IMPECABLE, THE WATER TO SHOWER IS A LITTLE SALTY BUT NOT A MAJOR PROBLEM AS I WAS TOLD MOST OF TULUMS SEWER WATER IS A LITTLE SALTY , IT ALSO HAS A BIG FRIDGE AND THE SWIMIMNG POOL CLOSES QUITE LATE (11PM) YOU NEED A CAR/MOTORBIKE/BIKE TO REACH THE HOTEL AS ITS A BIT FAR FROM THE CITY (10 MIN DRIVE)

Stayed in June 2025

The staff, the look, everything was perfect. This was my first experience out of the country. These guys can get you deals to rides. Make sure to check with the receptionist for event deals and taxis. These peeps are la familia now. Will be returning soon.

Stayed in April 2025

N/a

Staff was so kind and attentive

Stayed in March 2025

Nothing

The rooms are beautiful and very well designed and equipped with fonctionnel kitchen . The staff at the reception and restaurant were amazing .

Stayed in March 2025

Absolutely minimal kitchen equipment. Missing pots, forms for oven etc. Found condoms in a drawer and ordered laundry service that was delayed one day and I received a T-shirt that wasn't mine. I recommend a car when staying here.

Super nice place, comfortable beds and super nice staff.

Stayed in March 2025

A couple of things to note: 1. The water in the shower was hot but slightly salty. It wasn’t an issue for us, but it might be a concern for some. 2. The swimming pool is small and mostly stays in the shade. This didn’t bother us as we spent most of our time at the beach. 3. The internet speed was a bit slow. I needed to work for a few days, and I struggled with online meetings, especially with my camera on. Hopefully, this can be addressed in the future.

This was our third visit to Tulum, and after staying at four different hotels in the area, we can confidently say that Irie Hotel has been the best. If you're seeking a vacation that offers both relaxation and adventure, Irie is the ideal choice. Located in Aldea Zama (also known as "the jungle"), the hotel is perfectly positioned, just a 15-minute bike ride from both the beach and Tulum Centro. Previously, we stayed in the neighborhoods of La Veleta and Tulum Centro, but Irie stood out in every way. The hotel itself is exceptionally designed with attention to detail. We loved the small, convenient touches, such as the room devices that allow guests to request cleaning, laundry services, or privacy. There's also an elevator to access the higher floors, which was a real bonus for carrying heavy luggage. We stayed in the Single Deluxe Apartment with Balcony, which was spacious and fully equipped with everything we needed— a kitchen, dining table, smart TVs, king-size bed, safe deposit box, and excellent working air conditioning. The apartment was perfect for us, and we were even able to comfortably host a friend who stayed on the couch in the living room. Irie Hotel also offers fantastic amenities, including a fully equipped gym with free weights, a yoga studio, filtered water in the gym, and an in-house restaurant that offers room delivery. One of the highlights of our stay was the concierge staff. Facundo, Matias, and Ezekiel were incredibly friendly and always ready to assist with any requests or recommendations. Due to our extended stay and booking through Booking.com, we encountered a situation where we couldn’t reserve the same room for the entire stay. However, Facundo went above and beyond by modifying our reservation, allowing us to remain in the same room throughout our trip, making our experience even more enjoyable. Overall, we are extremely satisfied with our stay at Irie Hotel and would love to return in the future.

Stayed in March 2025

- An isolated area that is under construction - Every morning noise of the construction machine near the hotel - Very dark during the night (no lights on the roads)

- Nice boutique hotel - The shared kitchen is nice (not enough tools) - Very nice staff guys that willing to assist

Stayed in February 2025

At the ground floor is high humidity but the property placed a dehumidifier plus air conditioning in each room.

I like the property because the staff was very helpful in any matter, i liked the fact that i could rent a bike at the property, easy to get to the beach or to the shops and downtown. Comfortable bed. Delicious breakfast even though the apartment has fully furnished kitchen and i could also cook my preferred food.

Stayed in February 2025

The Stuff is amazing. They are always ready to help you with a big smile on their faces. I stied there for second time. The food at the restaurant is really nice.

Stayed in January 2025

Great Facilities, helpful lovely staff

Stayed in January 2025

Nothing, everything was perfect. The only regret is not staying more time

My stay in Irie Hotel was absolutely perfect. The hotel has very good facilities and the staff is amazing and helped us a lot during our stay. They have a very equipped gym which I didn’t find in any other hotel in tulum and a bar with very good food. The zone is very secure and in a very good location. I loved the penthouse apartment, it’s very big and has a private pool.

Stayed in January 2025

Location and staff

Stayed in December 2024

Amazing stuff and spacious apartments.

Stayed in January 2025

Unfortunately, there is only three sunbeds to the entire complex ( yes I did say that correct only three !) and a small pool which doesn’t get any sun. So no sunbathing and no balconies and chairs et cetera to sit outside either. That was a really really poor design. Neither did we have a bottle opener in the kitchenette. Who goes on a holiday to not sit in the Sun and not use a bottle opener for drinks ?!

Location was in a quiet area under major development though. The boys on reception staff were brilliant really really lovely guys that couldn’t do enough for you. The rooms were really clean very new good quality.

Stayed in January 2025

Good restaurant and bar. Staff was very good. They helped us with restaurant reservations, recommended tours and getting the taxi company to picked up us there.

Stayed in December 2024

The water is salt and could in the shower There is nothing to do about it

Nice room , nice hotel

Stayed in January 2025

The hotel was very modern and cosy, in a safe neighbourhood. We loved staying there, whether it was chilling by the pool or having breakfast, which was amazing btw. What i would like to point out is the friendliness of the staff. They were absolutely amazing.

Stayed in November 2024

The hotel is really nice and clean Food is good too ! The pool is big and open until late, good amenities The staff is absolutely amazing: Ezekiel, Matias, Facundo, Federico and Augustin are a delight they are super helpful, they gave us lots of info on the town, where to eat, where to shop what to visit and whatsoever We loved them !

Stayed in September 2024

Expensive to get taxis to and from Tulum beach and tulum town.

So relaxing in the jungle

Stayed in August 2024

I didn't like that there wasn't anyone to assist me like staff after a certain time. I also didn't feel like it was secure/have proper security. There wasn't a microwave in the villa and they said the water didn't get hot.

It looked jut like the pictures and very spacious. I liked the connections they provided that helped me order decorations.

Stayed in August 2024

You need a car to get to Tulum beach. Mosquitos are all over the place in Tulum also in the open spaces of the resort.

Comfortable rooms and very nice hotel staff.

Stayed in August 2024