Tropical climate, heat and humidity make at least a mini-fridge in the rooms a necessity for keeping cool beverages. Television didn’t work.

Great proximity to beach. Easy. Walk to shops/restaurants. Friendly staff in hotel and restaurant. Clean. Nice roof terrace.

Stayed in June 2025

Restaurants around close at 6pm!!...

Breakfast was OK, but late for opening. One block away from the beach Room was great.

Stayed in June 2025

Bathroom was excellent.

Stayed in March 2025

Beautiful room, very clean. Close the beach!

Stayed in February 2025

Clean

Stayed in January 2025

Parking on the street

It was clean and comfortable

Stayed in November 2024

Nothing

Everything

Stayed in October 2024

The location is perfect close to the center m, the beach and the pier. The staff is very profesional, accommodating and gentle. The room is big, clean and comfortable.

Stayed in October 2024

Th pool is very nice

Stayed in July 2024

The courtyard/ pool area is quite small and not very inviting, but fine if there isn't many people around! The shower head was faulty (some water came out sideways!) When we explained and asked for extra towels to dry the floor we were told we were using the shower wrong. I would suggest someone at the hotel uses the shower (Rm 3) to see what the issue is.

Very good location, close to the beach, but was a little noisy as it was Easter w/end. The restaurant next door was fabulous for breakfast. Sisal is small, so was easy to walk around to get to everything and well worth visiting.

Stayed in April 2024

The town was smaller than we had expected. Lots of restaurants close at 6 pm.

The attached restaurant has the best breakfast we ate there all three days which we normally like to try various restaurants. Location was great one block to the beach and many great restaurants. We used the pool and they have a beautiful second floor patio facing the ocean so a wonderful breeze. Would definitely stay there again

Stayed in January 2024

Very close to the beach, just few steps away from the sand. Its located 1 block from the main street. Have in mind that Sisal is not over loaded with chain hotels and restaurants. Everything is local and has that small village vibe by the beach. Hotel is very clean and has a nice terrace where you can byob, kick back and relax.

Stayed in January 2024

It's not that I didn't like these things but it is kind of isolated there is phone signal and Wi-Fi but the nearest hospital is the next town. Of course this is not the fault of the hotel it was nothing wrong with the hotel

1 minute walk to the beach & 2 minute walk to the city central, where there were good restaurants and a Pier over the water where we watch the sunset. We did a tour with tribu eco tours at the large red building in the city central. we did the flamingos resting place and where the mangroves create red water, also saw alligators. They have coffee available all the time in the lobby and there's a restaurant attached to the hotel. I recommend the third floor there's a terrace that overlooks the beach. We stayed in room number 8.

Stayed in January 2024

Would be nice to have two extra pillows as and a comfortable chair to read in

Stayed in December 2023

My room was number 1 on the side of the street and the music playing on the street was pretty loud until late at night. But that is also part of the vibe.

The closeness to the beach, the cleanliness, and the fact that my luggage could be kept the last day while I was out on excursions. One of the receptionists was particularly attentive and helpful in giving recommendations about food, things to do and other cultural insights -I wish I had noted down her name. I also like the top terrace at night.

Stayed in July 2023

Great location next to the beach and close to centro. Fairly priced bottles for sale with a restaurant next door.

Stayed in April 2023

It wasn't a problem for me, but the the hot water in the shower was not very hot. Also, I get up early and would have liked a cup of coffee before 7:30. But I don't expect them to make a whole pot for me if I am the only one drinking it at that hour. I would not want the coffee to be wasted.

The entire hotel was very clean and comfortable and the staff very helpful. I rented a bike and they found a place where I could store it. They also stored my backpack for several hours after I checked out. The rooftop terrace was really pretty and comfortable.

Stayed in February 2023

Small room and nowhere to unpack, light shone in the room all night, pool was green one day, restaurant hours were short (closed ar 5) or was closed mid week

Clean room Helpful staff Coffee in the morning Top floor sitting area was lovely Nearly on the beach

Stayed in February 2023

The pool was dirty, the sheets were rough, the front desk employees were not very friendly or helpful at all.

Location, roof top terrace, clean rooms and wifi the cleaning women were great

Stayed in February 2025

The front desk was very rude & impatient with our limited Spanish. The room was misrepresented. We upgraded to a deluxe suite which was described as separate living room . It was a standard room. We also got charged $50 extra US dollars as a “commission”. Not sure what that was. Also paper thin walls.

Location was great. Bed was comfortable.

Stayed in February 2025

Location

Stayed in March 2024

The hotel lost power at about 10 p.m. the night we were there -- actually the entire village did -- but there wasn't anything the hotel did to cause it -- apparently the weather (rainy). Electricity was restored at some point during the night but I was tired so I barely noticed the temp in the room without the a.c. The restaurant attached to the property wasn't open for dinner, just breakfast and lunch, and there were very limited options in the village after 6 p.m.

Location perfect -- about 1 block from the beach. facilities seemed new, pleasant staff.

Stayed in January 2024

- LITTERELY no place to dry your swimming suit and the towels, other guests were hanging their clothes outside the room (it's not really nice to see someone's clothes when you go along the hall - they contact you every day through Whatsapp to ask whether I need a clean room (ofc, I want to have a clean room, especially when all towels are wet cause you can't dry them) - the shower is broken and the glass is constructed that way so the floor is thoroughly wet in 2 mins. And of course, you need to use a towel to clean these Niagara Falls. - it's a pretty dark room and it's not cozy to stay there and you can't do a lot of stuff in Sisal after 18 (cause all restaurants are closed), no balcony or anything, feels like a jail room because of that small windows. - No Fridge or anything (it's not listed in the facilities, so it's my fault not to check that)

Very close to the sea Usually easy to park the car Friendly staff

Stayed in June 2023

We have to wait more than 1 h to access the room (16:00 instead of 15:00), even tough I have asked (and apparently accepted) to arrive at 14:00. Also, the walls are thin, and we could hear all the conversations in the corridor and the reception late in the night. Last thing, it has no parking lot. .

The hotel is very well located near the beach, the staff is friendly.

Stayed in February 2023