Tom was a bit small.

Location. Breakfast, Staff

Stayed in April 2024

Breakfast has room for improvement, location is a bit remote

Clean hotel with a nice swimming pool

Stayed in April 2024

Location a bit far from the city centre and a bit difficult to get transport to it.

Everything in the hotel.

Stayed in April 2024

All great

Beautiful, peaceful hide away in a central location.

Stayed in April 2024

we were travelling with friends who were staying in another hotel without a pool, the hotel was charging 200 pesos per person for the utilization of the pool this was a bit ridiculous to us. the pool was empty and I was the only swimming I didn't like that I understand if we would have liked to invite 10 persons but it was two persons of 65 years old.

the breakfast were really good. I loved the pool and for the location we had a bit of problem to find the place but once we found it it was really nice.

Stayed in March 2024

Other guests arriving late, close to midnight, and talking loudly on the phone in the hallway. I don't think many people realize how unpleasant it is to be woken up by late arrivals. However, this is beyond the hotel's control, and I am sure we were just unlucky to have this happening.

An excellent choice. Everything was perfect, immaculate, and comfortable, and the staff was exceptional. The breakfast was hearty and nicely presented. They served us a la carte, and there were several good options to choose from (see menu picture). Aside from the main breakfast choice we received coffee, orange juice, toast, butter, jam and fresh fruits. We had breakfast by the pool, in the lovely gardens, and we couldn't be happier with the service we received. Thank you!

Stayed in February 2024

Small bed for two needs to be a queen

Excellent breakfast included

Stayed in February 2024

This hotel was fabulous. Very attentive and friendly staff, amazing breakfasts and super clean facilities. The beds were very comfortable.

Stayed in February 2024

The location is a bit remote from the old center, but it is only 10 min with a taxy....cost from 45-65 MXN.

Very nice staff, excellent breakfast, very clean room and equiped with everything you need. Outside is a very nice garden with a swiming pool which you can use on a hot day.

Stayed in January 2024

The beds could be updated

Lovely hotel with a nice pool in a leafy courtyard. The staff were amazing, they had pride in their jobs and hotel and kept it super clean. They could not have been nicer! Breakfast was a bonus too :)

Stayed in January 2024

Nothing

The entire property was spotless and the staff were very welcoming, helpful and friendly. It was also super quiet at night.

Stayed in January 2024

The Internet was very poor considering the hotel obviously caters for business people. It is a little out of town so to eat requires a 5 to 10 minute taxi ride to get into the town centre.

Clean and comfortable hotel with breakfast included and served by very efficient staff. It's near a big shopping mall (Las Galerias). Overall, good value for money.

Stayed in December 2023

Pool was small and dirty I don’t know why Booking gives a name different from the actual hotel name. It can be quite confusing

Super friendly staff Delicious breakfast and many choices Comfortable bed Good pressure and temperature in shower Great A C and ceiling fan

Stayed in July 2023

Staff is kind Breakfast offers a lot of options what would you like to eat Clean

Stayed in June 2023

The furniture is very dated in the rooms and could do with modernizing.

The staff are very friendly and helpful. The breakfast is nice and has a vegetarian option. The hotel is close to the town and seafront by car. Good wifi. Nice pool. Liked the little private veranda outside our room, which was a bonus. Good value for money

Stayed in May 2023

For what I paid I was satisfied with everything.

They give you A LOT of choices for breakfast, so many it is hard to choose. The staff is very helpful. There were few guests when I was there and it was very quiet. I loved that!!!

Stayed in May 2023

Pool needed a clean, didn't really want to use as lot of insects and floating stuff.

Breakfast was very good, rooms were very comfortable and quiet.

Stayed in May 2023

the breakfast was modest

pool and rooms were cozy

Stayed in May 2023

It‘s a longer walk to the fortified town center.

Friendly staff. Close to the Galerias. Very reasonable price.

Stayed in March 2023

Other guests didn't respect night hours silence. Personel was unable maintain them to keep social rules.

Good breakfast. Well equiped rooms.

Stayed in March 2023

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All staff is super friendly and helpful. We really enjoyed our stay! Would definitely recommend it.

Stayed in March 2023

Breakfast is not a buffet, needs to be ordered one day before from a wide selection

5 min drive by car to the Malecon (parking) to visit the city centre, Nice patio with pool Very friendly staff

Stayed in March 2023

The Hotel Malacon is not really on the Malecon.

Most friendly and helpful staff.

Stayed in February 2023

far from city center

nice, clean swimming pool. friendly staff. quite good breakfast. shopping mall nearby

Stayed in February 2023