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  5. Reviews of Hotel Museo Palacio de San Agustin

Reviews of Hotel Museo Palacio de San Agustin This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Galeana 240 Zona Centro, 78000 San Luis Potosí, Mexico

#7 of 65 hotels in San Luis Potosí

Guests' Choice

Review Score

Based on 52 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.6

  • Location

    9.7

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    8.9

  • Free WiFi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 16, 2024

    9.0
    Great location a few minutes walk from centro. The staff were great and the hotel drips with old workd charm. o
    • Leisure trip
    • Couple
    • Francisco Classic Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    We were charged about $7 US each for our “included” breakfast, because we had eggs, which we thought were included gratis. Probably our fault because we didn’t completely understand our taciturn server who spoke in very rapid Spanish. We went to a nearby restaurant the next morning and enjoyed a full breakfast for about the same cost.

    Stayed in March 2024

  • Reviewed: February 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Outstanding beauty

    Stayed in January 2024

  • Reviewed: January 14, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Classic Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Beautiful interior, welcoming atmosphere.

    Stayed in January 2024

  • Reviewed: September 16, 2023

    10
    Our stay was one night & for sure it was worth it the walk in the historical streets everywhere u see is beautiful &
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We loved all the antique stuff furniture & paints.

    Loved the stay, our tour guide Francisco was very knowledgeable 🇲🇽

    Stayed in September 2023

  • Reviewed: September 11, 2023

    10
    Exceptional
    • Family with young children
    • Classic Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Not being able to stay longer.

    An unbelievable stay at a museum with every corner having something of history.

    Stayed in August 2023

  • Reviewed: August 30, 2023

    10
    Awesome! We would stay again in a heartbeat!
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    It is beautiful and comfortable. The staff was very friendly.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    10
    Fabulous
    • Leisure trip
    • Family with young children
    • Classic Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We liked everything

    Everything

    Stayed in August 2023

  • Reviewed: August 18, 2023

    10
    An enchanting hotel furnished with lovely furnishings, but very modern amenities
    • Leisure trip
    • Family with young children
    • Cardenal Classic Suite
    • Stayed 3 nights

    ALL your staff were amazing, every single person we came in contact with were extremely friendly and helpful

    Stayed in August 2023

  • Reviewed: August 15, 2023

    10
    A beautiful boutique hotel with the perfect staff
    • Leisure trip
    • Family with young children
    • Classic Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Barking dogs heard all morning

    Historical history, architecture, furnishings Beautiful

    Stayed in August 2023

  • Reviewed: August 6, 2023

    10
    Beautiful place with exceptional service!
    • Leisure trip
    • Family with young children
    • Francisco Classic Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Our room Was located on the side where there was a raunchy bar with very loud music

    The fact that it was so well taken care of!

    Stayed in August 2023

  • Reviewed: July 2, 2023

    10
    This hotel is a must if you like vintage and historic buildings.
    • Leisure trip
    • Family with young children
    • Classic Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds were a bit too hard for our preference. Other than that, everything was great.

    The historic preservation of this hotel is amazing. Extraordinarily maintained and preserved. Felt like we were staying in a place back in time.

    Stayed in June 2023

  • Reviewed: June 11, 2023

    10
    Hotel became my home away from home, exceptional staff , food and cleanliness. I highly recommended this to hotel.
    • Leisure trip
    • Family with young children
    • Classic Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Checked in late Tuesday night and young lady at front desk was not very friendly.

    hotel is beautiful and full of history

    Stayed in June 2023

  • Reviewed: May 9, 2023

    10
    lovely historic hotel
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 2 nights

    The restaurant was supposed to be open until 10pm, but there was no one there at 9pm (though there are a lot of restaurants nearby, so it wasn't a problem).

    The hotel's ambience is excellent. Guests can take a tour, and I found the information very informative (plus lovely for photos). The room was very comfortable, with lovely furniture and decor.

    Stayed in May 2023

  • Reviewed: April 10, 2023

    10
    This is not just a stay but an experience; A FULL-THROATED RECOMMENDATION.
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 1 night
    • Submitted from a mobile device

    absolutely nothing

    the hotel was stunning and the room was large, comfortable and the amenities were upscale. There is plenty to see and do just in the hotel. They give tours and our room, The Christina, featured beautiful chandeliers, sconces, and antique furniture. the bathroom was well equipped, plenty of hot water with great water pressure and washcloths. note in Europe and Mexico washcloths are not to be taken for granted. This hotel had quality linen and towels. The location is fantastic, in el centro, yet on one of the more quiet streets. We had complementary Continental breakfast that was sufficient and satisfying and the service was superb.

    Stayed in April 2023

  • Reviewed: March 11, 2023

    9.0
    Excellent hotel. A 5 star hotel with 3-4 star prices.
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    too long a wait for water to become hot. we hate wasting water, but 3-4 minutes of running the tap before the hot water arrives is wasteful.

    Beautiful property and wonderful rooms. staff very helpful and pleasant.

    Stayed in March 2023

  • Reviewed: January 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    breakfast was a bit disappointing

    the building is simply spectacular. both the rooms and the common areas are plush and full of character.

    Stayed in December 2022

  • Reviewed: November 9, 2022

    10
    unique and wonderful
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    A unique museum hotel with a rich heritage. Each room is furnished with European Antiques from different periods. Our room was very comfortable and the staff were very courteous and attentive. The tour of the hotel was interesting & provided insight into the past including the additions made by the Augustine monks. Great location. We walked to all the major plazas, sights, restaurants & museums.

    Stayed in November 2022

  • Reviewed: September 5, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Cristina Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent location and service

    Stayed in August 2022

  • Reviewed: September 3, 2022

    10
    Very comfortable luxurious hotel with an excellent staff.
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing

    Fantastic historical building and furniture, impeccably maintained.

    Stayed in September 2022

  • Reviewed: August 7, 2022

    8.0
    Loved the location of the hotel. It is very close to nice restaurants, shopping, and sightseeing.
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The receptionist was very rude when we first arrived. She did not make us feel welcomed. She did apologize afterwards but it was a rocky start. The free breakfast included in the price is very small. It consists of a drink and sweet bread.

    Loved the location, the preservation of the hotel, and the attention of the hotel staff. The hotel tour was pretty amazing. The greeter was super friendly and was always ready to provide a suggestion for a place to eat.

    Stayed in August 2022

  • Reviewed: July 27, 2022

    10
    friendly staff
    • Leisure trip
    • Group
    • Cardenal Classic Suite
    • Stayed 1 night
    • Submitted from a mobile device

    parking

    beautiful

    Stayed in July 2022

  • Reviewed: July 14, 2022

    10
    Beautiful Gem
    • Business trip
    • Solo traveler
    • Superior Suite
    • Stayed 1 night

    The staff speaks very little English but management are working to rectify it. So bring your Spanish dictionary :-)

    It is a museo and not a normal operating hotel in the old town of San Luis Potosi. All accommodations are great but have in mind it is a 300+ year building that have been updated to today standards with the original present in mind.

    Stayed in July 2022

  • Reviewed: April 7, 2022

    10
    worth.
    • Leisure trip
    • Couple
    • Francisco Classic Suite
    • Stayed 2 nights

    leaving.

    You pay way less of what you get.

    Stayed in April 2022

  • Reviewed: March 26, 2022

    10
    An old family house richly decorated. Ask for the property tour.
    • Leisure trip
    • Couple
    • Francisco Classic Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Food. don’t eat at the property.

    Internal decoration.

    Stayed in February 2022

Showing 1 - 25

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