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Very friendly and great location. Would stay there again.

Stayed in April 2024

Dark and somewhat damp room.

Hotel on the seafront, with parking. Welcoming and helpful staff. Decent breakfast, nothing more. Located near a large shopping center (stores, restaurants, cinema). very good Wi-Fi connection.

Stayed in March 2024

Fairly long walk to the historic centre. We booked on short notice and had to pay a higher price than we expected.

Excellent breakfast. Friendly and helpful staff.

Stayed in February 2024

It was clean. Breakfast was fine for us. The view was beautiful

Stayed in February 2024

Location was excellent, right across the street from the Malecon and the nightly water light show. Church's and Burger King next door. Breakfast was very good. Help yourself to as much fresh fruit, cereal, coffee, scrambled eggs, frijoles , etc. Room was decent size and good shower and bed. Staff provided me with ice for the room when i asked with no charge.

Stayed in January 2024

Breakfast is terrible....it must be improved if the hotel it is supposed to be a 4 star.

It is ok for a transit in Campeche. You have to go in the old town by car or taxi.

Stayed in December 2023

Nothing, I was completely satisfied with my stay at the hotel 🏨

Everything was great 👍😉

Stayed in December 2023

Very good breakfast buffet. Very nice room.

Stayed in September 2023

The equipment was a bit old and the swimming pool was like hot whirlpool, which we don't take as a mistake, because it was 42'C, but we would appreciate if it could be more refreshing.

Nice and clean hotel in front of the ocean. Nice staff. The room was clean and the air-condition worked as it should. The center of the city was appx. 20 min. by walk.

Stayed in August 2023

Towels were a bit dirty and worn out.

Staff was very friendly, excellent breakfast and great location

Stayed in June 2023

Bathroom was a bit grubby - peeling paper and spattered. Decor a bit tired.

Breakfast was good, pool was pleasant. Room offered not satisfactory but they changed it on request.

Stayed in February 2023

Our neighbours were very noisy at 5am when they got up and being close to the lobby was super noisy in the very early morning at 6am.

Great wheelchair accessible room and great location close to the Malecon which is easy to get there.

Stayed in February 2023

No microoven in the room even if we where supposed to have one. Cup, saucer, and coffee pot but no coffee 🤔, No bar or food in the hotel. Only two towels in the bathroom. No safe in the room.

Was near the Malecon. Calm at night. A pool with cold water.

Stayed in December 2022

Unfortunately, the gym had some equipment that wasn’t working and feels ignored compared to the rest of the property in terms of cleanliness. The breakfast room can get very crowded.

The staff was very friendly and helpful. The room was large and functional. There are tennis courts. You can walk to the Malecón for sunsets in 3 minutes.

Stayed in November 2022

Breakfast could really be bettered and the hotel could use global refreshment

Basic but functional and clean. Hot water in shower. Swimming pool area looked great (but we didn't test it). The hotel is not located in the centre-centre but along the "malecón" which is a nice walk.

Stayed in September 2022

don’t like the red on the rooms, but still my fav hotel in Campeche

the location is great

Stayed in June 2022

There is no bar in the hotel to get some drinks or snacks.

Location, near the old City center

Stayed in April 2022

The sauna was the type you sit your body into, not a room. I would have stayed close to the central zone had I known- it matters because it's very hot to walk into town even though it's only about 1.2 km. There is no beach, not that I expected one, but the road along the water is super busy, so the long walk way is loud and not shaded during the day, either.... this is the city's problem, not the hotel's. The tourist helper was new and made a mistake about a tour I signed up for, which I got my money back- but as a single person, the current trend seems to be: you better have two people going somewhere, or you're going to have to pay for two people...again, not hotel's fault, but the only thing they had to offer me was a bike for rent. There just doesn't seem to be a lot of organized trips for single tourists here. Find out about Colectivos for getting to Edzna, totally doable, but their tourist office tried to tell me it was not easy to use that service, when it was totally easy-45 pesos one way!!! ( I saved 1,900 pesos going on my own!!) Nice hotel, but next time I'd stay closer to if not in the main zone.

The attendents at breakfast are two separate pairs, one pair was super friendly and quick, the other was there getting the job done. They serve the warm portions of the meal to you and the rest is self serve with plastic wrap on top of fresh fruit. Every morning there were different variations of scramble eggs. I liked how they would scrabble up eggs without meat for me. Every table is equipped with hand sanitizer. The pool is clean and makes for a nice cool place to relax, however they might want to consider creating shade for the lounge chairs, because between 2-5 the sun blazes down on them... the part of the day when one wants to lounge around a pool. I'm not really a spa type person, but enjoyed the massage I got there. Highly sad about the sauna... the only reason I picked this hotel over another one.

Stayed in April 2022

Our room had basically one setting on the air. Cold. I tried to set it & even had someone come up to help. But, again, it was either cold or stuff if you turned it off. Our safe got stuck on lock & they had to replace it with another. No biggy. Nice hotel. We did do laundry service while there. A little high, but what do you expect at a nice hotel ??

Breakfast every morning was a good selection. Pool was nice, I did swim one day & spend time outside. About a 20 min walk to centro historical. Walking or taxi is how to get around if no car. Location was close to a Walmart & some restaurants & a mall within walking distance. Pretty satisfied all in all. I was there in January & the heat outside would become unbearable. Early mornings or evenings were best. Nearby there is a light show that is near the Malacon. central has lots of restaurants and easy walk around town. there is a bus in historical centro that you can ride around town on.

Stayed in January 2022

Small, room. The beach is more than 12 km.

The location.

Stayed in January 2022

Terrible breakfast. My room was supposed to have 2x double beds but it had 1xking and 1xvery small bed so 2 of us were not so comfortable

Stayed in December 2021

The hotel has lovely light spacious rooms and we had a view of the ocean. The shower worked well and the water was lovely and hot! The swimming pool is lovely with sun and shade available all day. There are towels to use by the pool and loungers and chairs to sit on, so perfect for restful time.

Stayed in November 2021

Bathroom could be a little bit cleaner

Gym access

Stayed in June 2021

Mi up at the reception, but they quickly sort it out.

Big, clean rooms. Located by the sea, near old wall and center of the city.

Stayed in February 2024