Reviews of Hotel Ollin Teotl This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Atetelco 14, 55812 San Juan Teotihuacán, Mexico

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Reviewed: April 10, 2025 · Stayed in April 2025
Verified reviewReviewed: September 13, 2024 · Stayed in September 2024
Verified reviewParking safe and available, manager very helpful and friendly, clean
Take a long time to get hot water in the shower, water from shower did not go to the middle , so when you want to wash your head or hairs , the water did not make your head wet. The manager doesn’t speak English at all
Reviewed: August 2, 2024 · Stayed in July 2024
Verified reviewLocation: 25min walk to Pyramids entrance gate, 15min to Bodega Aurera, BBVA & restaurants in downtown area. Big inner yard with beatiful garden. Tea & coffee at the lounge.
Rooms are on the ground floor, there is no basement in the building, nor an underfloor, meaning that it is really cold at night & even in the 2nd half of the day (it is often rainy afternoon - we stayed in July)
Reviewed: March 6, 2023 · Stayed in March 2023
Verified reviewGreat Location, near the pyramids and downtown. Super friendly staff, they made our stay very comfortable. We had an issue with the hot water, they changed us to a cheaper room and reimbursed the difference. The next day we were transferred to our original room with Jacuzzi without additional charges.
Pool was a little bit dirty. We didn't use it because is 1.75 m deep (don't know how to swim. hehe
Reviewed: December 29, 2022 · Stayed in December 2022
Verified reviewExcellent location and very big rooms
All was super good - it does not have a restaurant but there are plenty of options around