Relox # 22 Col. Centro, 37700 San Miguel de Allende, Mexico
#18 of 132 hotels in San Miguel de Allende
Guests' ChoiceBased on 162 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.8
Facilities
9.2
Staff
9.4
Value for money
8.6
Free WiFi
8.5
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End of dialog contentReviewed: 9 April 2024
Rosa
Mexicothe location is very convenient, everything is within walking distance and the food in the restaurant is amazing. The staff was also very accomodating.
Stayed in April 2024
Reviewed: 7 April 2024
Anna
United StatesOur room faced the main street and it was a bit loud at night. Otherwise, not one complaint about this amazing hotel. Thank you for making our visit wonderful.
Wow - beautiful boutique hotel right in the middle of the city. Our room was beautiful & the staff was fantastic. There is a great bar/restaurant as well as a wine & whiskey shops in the hotel. Also, the rooftop pool, while small, was charming. There are many bars, restaurants and shops in the area.
Stayed in January 2024
Reviewed: 5 April 2024
Monica
MexicoThe terrace was closed and we had to call the front desk to order drinks in the pool area. In the end, it worked out because we had a great waiter, Ricardo, who really helped us out…it would’ve been nice to have those services readily available though. Also, the door to our room pretty much didn’t lock. We knew it was safe there, but that just shouldn’t happen.
The location, the design, the staff
Stayed in April 2024
Reviewed: 31 March 2024
Diego
MexicoThe personal in the restaurant is very junior and miss details
The interior design
Stayed in March 2024
Reviewed: 3 March 2024
Phillip
CanadaClean, extremely comfortable, charming
Stayed in March 2024
Reviewed: 3 March 2024
Anne
United StatesThe only thing that was a little odd is that our rooms opened into a small interior courtyard that had a glass roof. We had operable windows, but it was a little challenging to get fresh air in the room. I found the heating and a/c unit (as well as the lighting system) a little complex…but I chose not to ask for a tutorial, which I’m sure they would have been happy to provide. It’s a lovely boutique hotel that is fresh and interesting.
The location in the heart of SMA was perfect for our purposes. The rooms were spacious and well appointed. The beds and pillows were all very comfortable; water pressure was excellent. Amenities in large containers to reduce plastic, which I like. Turn down service with a beautiful little treat was an extra touch. The staff were so friendly and helpful. Breakfast offerings were plentiful and varied.
Stayed in February 2024
Reviewed: 2 March 2024
Laurie
United StatesBreakfast was a mixed bag. Items on the menu were odd or cold. I ordered the açaí bowl and was served a large bowl of berry sorbet. My husband ordered pancakes that would have been great had they not been stone cold. The fresh fruit, baked breads and coffees were delicious, though.
The property was absolutely beautiful and the location was close to everything. So convenient! Our room was beautiful, well appointed and very comfortable. Visually perfect!
Stayed in March 2024
Reviewed: 20 February 2024
Alain
SwedenI liked everything. To be picky, the showers are beautiful but lacked some pressure.
Wonderful place, wonderful location and excellent friendly service. Very elegant and tasteful rooms.
Stayed in February 2024
Reviewed: 23 January 2024
Latimer
Puerto RicoEverything was on point. Starting with the beautiful decor of the entire hotel and the welcome gifts. The bed was incredibly comfortable, the smell of everything in the room including the body lotion was amazing. The attention to detail when it came to room cleaning was on point. The fire place made it so cozy and the snacks were delicious. Aurea from the concierge was extremely helpful in providing transportation for us to get from CDMX to the hotel. The location was also the absolute best.
Stayed in January 2024
Reviewed: 8 January 2024
Andres
CanadaIt is so centric and walking distance from everything. The hotel is quaint and full of life inside.
Stayed in January 2024
Reviewed: 2 January 2024
Stephanie
United StatesN/A
The location is amazing!! So clean and comfortable
Stayed in January 2024
Reviewed: 21 December 2023
Cristina
MexicoI loved everything about it. It doesn’t have a spa like stated on booking, they can get you a masseuse to come to your room.
The location is the best, one block from the main plaza. Boutiques, ice cream, bread, candy. The food at the restaurant is amazing. And the service was outstanding. Fireplace in the room, the decor, courtesy every night.
Stayed in December 2023
Reviewed: 18 December 2023
Colleen
United StatesLoved the included delicious breakfast, the mezcal tasting, and the restaurant in the lobby. The staff was extremely friendly and helpful, the bed was very comfortable and the turn down service was a nice touch! ⭐️
Stayed in December 2023
Reviewed: 30 November 2023
Carolina
MexicoThe room did not have a exterior window and this is not made clear when you book the room. It has a window that looks into a internal courtyard that if you had curtains open you have zero privacy
The hotel is beautiful and located in the center of town on a old style building with very modern and quality finishes. It has a great selection of restaurants within and around the hotel. The rooms are beautiful and clean with super comfy beds.
Stayed in November 2023
Reviewed: 21 November 2023
Michael
United StatesNothing, it was fantastic
Beautiful property - stylish, modern, clean, comfortable. Excellent breakfast and restaurant. Courteous employees who all spoke English. Less than a block from the main square but quiet nonetheless.
Stayed in November 2023
Reviewed: 19 November 2023
Lynneah
United StatesThis is so minor it’s ridiculous. The only change I can suggest is the location of the make-up mirror. It’s in an awkward location plus I couldn’t reach it as it was positioned to high.
This hotel was incredible. I just feel in love with everything. From the hospitality of the staff to the appointments in the room. This is probably one of the most charming places I have ever experienced. The bed felt like we were sleeping on a cloud. Housekeeping took such great care with cleaning the room. The restaurant staff was always so friendly. The fresh pastries at breakfast weee so delicious. And the smell of their bath products are divine. I can’t say enough positive things about this hotel.
Stayed in November 2023
Reviewed: 7 November 2023
John
United StatesEverything but the internet
Stayed in November 2023
Reviewed: 1 November 2023
Amy
United StatesNothing!
Superb location Beautiful, elegant, quiet rooms Delicious breakfast Excellent, friendly staff This is one hotel that truly exceeded my expectations….I can’t say enough good things about it!
Stayed in November 2023
Reviewed: 31 October 2023
Genevieve
United StatesBeautiful hotel with comfortable beds. It is in a great location. We really enjoyed our stay!
Stayed in October 2023
Reviewed: 29 October 2023
Oscar
United StatesNothing. Loved everything.
Everything! It was wonderful. Loved the location, the room, the staff, the restaurant, the wine tasting, the store, everything! Highly recommend this hotel!
Stayed in October 2023
Reviewed: 23 October 2023
Andromeda313
United StatesNothing
Everything was perfect. The staff were incredibly kind and helpful, the hotel entrance/dining area was vibrant and beautifully decorated. The room was super clean, the bed was comfortable and the shower was the perfect pressure! We wanted to take the shampoo, conditioner and soap home because they smelled so good. The hotel left little treats in the room at check-in and once again in the evening, which was a lovely surprise! Finally, the hotel front desk was very helpful in arranging a driver for our trip back to CDMX and one of the hotel staff insisted (despite our protests) on carrying our heavy suitcase to the end of the street for our pickup, and he refused to take a tip from us. We were blown away by this hotel!
Stayed in October 2023
Reviewed: 15 October 2023
Alejandra
ColombiaThe noise in one of the 3 rooms
The hotel is amazing!!is amazing!!! Everything the food, the staff, the location
Stayed in October 2023
Reviewed: 29 August 2023
Nancy
United StatesGreat location. Very nice breakfast.
Stayed in August 2023
Reviewed: 21 August 2023
Mariana
Colombia-
Location and facilities
Stayed in August 2023
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