Avenida Uxmal 26 Super Manzana 2A, 77500 Cancún, Mexico
#146 of 211 hotels in Cancún
Guests' ChoiceBased on 259 hotel reviews
7.4Cleanliness
7.8
Comfort
7.9
Location
8.4
Facilities
7.3
Staff
7.8
Value for money
7.6
Free WiFi
7.7
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End of dialog contentReviewed: 10 March 2024
Vasileios
NetherlandsWater supply was cut, noisy airco
Great location
Stayed in March 2024
Reviewed: 2 March 2024
Neil
United KingdomWhen I arrived the two receptionists were more interested in a telephone call on loudspeaker joking and having fun than even acknowledging me. Once they did after at least 5 minutes they were extremely polite. Just a hello sir I'll be with you after this call is all it takes especially when it sounded like a personal call and both seemed to be wrapped up in it.
Nice sized room and good location near the bus station
Stayed in March 2024
Reviewed: 29 January 2024
Evan
United StatesThe lighting isn’t great in the room.
Decent no frills hotel that’s fairly central to downtown. Fast check in. Good AC. Very quiet except you can hear hallway noise.
Stayed in January 2024
Reviewed: 29 January 2024
Jeffrey
United StatesNo small refrigerator in the room The water in the shower was barely warm enough to take a shower
GOOD VALUE
Stayed in January 2024
Reviewed: 27 January 2024
J
FranceShower was not great. Little bit of noise from the street but honestly nothing bad.
The room was really spacious and nice. 2 big comfy twin beds. Table with chair which was good to work. WiFi was fine 95% of the time and fast enough to work/have calls (it dropped a few hours in a weeks which is fine). The shower was the best, but seems to be a theme in Mexico. Location was good, fairly quiet room despite facing the road, very close to the ADO station and many spots in the center. You can easily get a cheap bus to go to the beach. We didn't use the pool.
Stayed in January 2024
Reviewed: 27 January 2024
Sierra
CanadaThe bed was legitimately the worst I’ve ever slept on, so hard and I could feel the springs, staff were far from friendly, they only gave us one hanger in the closet. You sacrifice comfort for affordability.
Good location, close to the ADO station, affordable, 24 hr reception was super helpful
Stayed in January 2024
Reviewed: 23 January 2024
Luis
FranceAlthough possible, it is very complicated to invite other people to the property.
The apartment is in good conditions, nothing fancy but functional. The property manager is very available and flexible.
Stayed in December 2023
Reviewed: 17 January 2024
Jeffrey
United StatesTHE SHOWER WAS BEARLY WARM ENOUGH and THE STAFF SAID THAT WAS HOW IT IS. THE POOL ALWAYS HAD LEAVES IN THE WATER. THE LIGHTENING IN THE ROOM LIMITED. THE CABLE TV HAD A LIMITED SELECTION OF CHANNELS (20) AND ONLY CNN WAS IN ENGLISH (SAP DID NOT WORK). DESK STAFF WERE CORDIAL BUT ADDRESSED ISSUES IN A GOOD FASHION.
GOOD VALUE FOR THE DISCOUNTED PRICE THROUGH BOOKING. HOUSEKEEPING WERE FRIENDLY
Stayed in January 2024
Reviewed: 16 January 2024
Roy
United StatesNo tea kettle or fridge. No hand towel.
close to the bus station
Stayed in January 2024
Reviewed: 16 January 2024
...RA...
ItalyClose to the main bus station
Stayed in January 2024
Reviewed: 8 January 2024
Hackett
New ZealandWifi didn’t work that well
Stayed in January 2024
Reviewed: 4 January 2024
Angelina
CanadaMinimal parking. No foot towels for the bathroom. A/C difficult to regulate.
Good place to stay for a night. Staff spoke English. Location was okay. Desk was manned 24/7.
Stayed in December 2023
Reviewed: 1 January 2024
Maciek
United StatesI would replace the sleeping matts and clean the windows.
Walking distance from ADO bus station.
Stayed in December 2023
Reviewed: 30 December 2023
Pedro
MexicoFront desk personal was really rude and not helpful at all, with a big attitude !! AC unit old and loud !
Just the location
Stayed in December 2023
Reviewed: 21 December 2023
Paul
MexicoGood Hotel. Recommended for family
Stayed in December 2023
Reviewed: 29 July 2023
Barbara
United StatesThe downstairs staff is very grumpy. I had a problem where my room key kept getting deactivated everyday and this was inconvenient. Bathroom faucets could use deep cleaning. A/C is extremely loud and functions more like a heavy duty cooling fan rather than an A/C. Once you turn it off the room is immediately hot since the A/C was actually more of a fan.
The location was walking distance to restaurants and ADO. Rooms were spacious and there no cleanliness issues.
Stayed in July 2023
Reviewed: 2 July 2023
Liliana
MexicoBreakfast, it should include unlimited coffee at least and bigger portions of food.
The stuff was really friendly and helpful. We asked to be moved to another room because of the AC was very noisy and they did it right away. Whenever we aksed a question they were always willing to help.
Stayed in May 2023
Reviewed: 3 June 2023
Jose
MexicoHotel doesn't have water to drink
The size of the bed
Stayed in May 2023
Reviewed: 13 May 2023
Adrienne
United Statesa few of the staff were a bit crass otherwise the remainder of the staff was wonderful
location
Stayed in March 2023
Reviewed: 4 April 2023
Monica
IrelandThe sink and shower faucets are too old and look pretty bad. Noise from corridors come if someone is talking
Great location, few meters from ADO Station from to the airport. As well as commutes very well to the main areas. Parking, big rooms and nice staff
Stayed in April 2023
Reviewed: 28 March 2023
Adrienne
United Statesthe property was dated and mattress’s need to be changed out
the location was great for what was needed
Stayed in March 2023
Reviewed: 17 March 2023
Matt
United KingdomTV is too small also dated so not smart TV only Mexican cable channel's available so couldn't use my Netflix, air con is extremely noisy so unable to use whilst trying to sleep, WiFi is intermittent, bar had an event which went on until the early hours which could be heard in my room. Lighting in room is very dim also furniture is quite dated.
The hotel is very close to the Ado bus station, the rooms are big and the bathroom is large with good hot water, rooms cleaned each day. Although towels are changed each day which I found unnecessary. Staff were pleasent especially the receptionist who checked me in. There is a restaurant and small Pool which I did not use so cannot comment.
Stayed in March 2023
Reviewed: 8 February 2023
Salman
CanadaThe hotel building is so old.in the pictures it looks a good hotel but when you see it looks very old building but they renovated it somehow but still the swimming pool was very small.you can't swim in it there was no refrigerator in the room.there was no electric kettle and cups and plate in the room.
The location was good .it was ata walking distance from ADO bus station, super market and the street food.
Stayed in February 2023
Reviewed: 5 February 2023
Jeffrey
United StatesBad lighting, ac was hard to regulate
Breakfast, the staff was friendly, location
Stayed in February 2023
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