1 Avenida Norte Esquina 16 Norte Bis, 77710 Playa del Carmen, Mexico
#18 of 231 hotels in Playa del Carmen
Guests' ChoiceBased on 163 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.5
Facilities
9.1
Staff
9.3
Value for money
8.9
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 10, 2024
Celeste
United States of AmericaNothing
This property is small and exceeded my expectations! So accommodating and beautiful! The ground were kept PERFECT, and honestly can’t wait to come back!! Also centrally located, and even though centrally located, it was quiet it was absolutely perfect!
Stayed in April 2024
Reviewed: March 23, 2024
Marilyn
CanadaNoise at night Beds not so comfortable
Spacious Great kitchen Great balcony Great pool Nice and clean Well located
Stayed in March 2024
Reviewed: March 13, 2024
Mcdaniel
United States of AmericaThere aren't any restaurants on the property, but there were several great restaurants right outside the front door. The closest beach wasn't the best, but Playa Mamita was only a few blocks away, and it was a beautiful, level, scenic walk. There were also tons of beach clubs there where you could get cabanas and food at a very inexpensive cost.
The staff was amazing. The kids enjoyed the pool. The room was very spacious for our family of 4. I also liked that we were right in town and close to local shops and restaurants. Everyone in town was extremely friendly and we felt very safe.
Stayed in March 2024
Reviewed: March 11, 2024
Ailica
EstoniaN/A
I liked everything, the location is near 5 th avenue. Very clean and cozy. There are beautiful pool area as well.
Stayed in March 2024
Reviewed: March 8, 2024
Bailey
United States of AmericaVery close to everything. Great facilities and great value
Stayed in February 2024
Reviewed: March 4, 2024
Christian
SwitzerlandReally spacious condo, well equipped, nice and central location
Stayed in February 2024
Reviewed: March 2, 2024
Natassia
United States of AmericaNo washer machines on the grounds which isn’t ideal but we made it work!
Location, room, cleanliness, the people and safety!
Stayed in February 2024
Reviewed: February 7, 2024
Oscar
MexicoNo elevator
Location
Stayed in February 2024
Reviewed: January 18, 2024
Nathan
AustraliaThe amenities (gym, pool, room) were fantastic. The photos are exactly what it looks like. We stayed in one of the Penthouse rooms which also includes a rooftop with a hot tub. The hotel was professionally managed and everything we needed was provided and waiting in our rooms. The extras like including access to a brilliant gym, complimentary massages and discount on a number of restaurants in the area was also a great touch. Thank you for such a brilliant stay.
Stayed in January 2024
Reviewed: January 14, 2024
Burke
United States of AmericaA little noisy at night from 5th avenue
Everything
Stayed in January 2024
Reviewed: January 9, 2024
David
GermanyNo beach :)
Everything!!
Stayed in January 2024
Reviewed: January 9, 2024
Vetere
United States of AmericaSometimes the noise from the street was a little too loud late at night, however, it comes with the location. It’s totally bearable, however, if you’re a super light sleeper you might want to take melatonin.
Small amount of guests, always room at the pool/hot tub and lounge chairs
Stayed in January 2024
Reviewed: January 8, 2024
Christian
SwedenLoved everything <3 Great condo with fully equipped kitchen, amazing pool area with heated jacuzzi, great location, gym, parking and friendly hospitable staff! Very price worthy.
Stayed in January 2024
Reviewed: December 28, 2023
Jill
United States of AmericaNothing
Clean, well designed, tasteful and cozy. Safe feeling
Stayed in December 2023
Reviewed: December 10, 2023
Lisa
United States of AmericaNoise in middle of the night
Location Stayed here several times!!
Stayed in December 2023
Reviewed: December 5, 2023
Anca
United KingdomI can’t fault it.
Massive rooms. We had a 2 bed & 2 bath and it was very generous. Clean, kitchen fully equipped, AC in all the rooms, great big living room. Lovely pool and a couple of jacuzzis, great location.
Stayed in December 2023
Reviewed: November 29, 2023
Breanna
United States of AmericaThis property is in a great location in the heart of Playa Del Carmen. Even though you’re in the middle of everything once exiting the condos, when you are inside it feels like you’re in a jungle paradise and not too much noise. The pool was great, the staff were great and the accommodations were incredible. We would stay here again in a heart beat.
Stayed in November 2023
Reviewed: November 9, 2023
Andrea
United States of AmericaNo elevators, I am disabled and reserved a penthouse. This presented problems. Still worth the trouble. But if I had been in a wheelchair, this would have been impossible. As it was the staff ran my walker up and down the stairs 4 days in a row. They were very helpful.
Staff was really great, the whole place is high end luxurious and beautiful.
Stayed in November 2023
Reviewed: November 7, 2023
Melissa
United States of AmericaOur microwave needed to be fixed a couple times; the beach club is not really in a beach that you can swim but on an area where boats park.
The location was fantastic and the place really well maintained and clean. Love the convenience of having a kitchen and a huge space.
Stayed in October 2023
Reviewed: October 28, 2023
Randal
United States of AmericaThe ONLY thing I might change is the noise from the local clubs. Despite being a bit off 5th ave, it's a touch noisy. We had two bedrooms to choose from, so the more quite room made it tolerable. If you're cool w earplugs, etc, it should be fine.
I loved the layout of the property. The pool is smallish, but the design is super cool. There's so much vegetation that it feels you're walking through tropical jungle. Location is very centrally located, so you're close to everything. Staff was amazing and super helpful with travel planning, food, etc.
Stayed in October 2023
Reviewed: October 27, 2023
Tobias
BelgiumBig apartments, nice pool, friendly staff
Stayed in October 2023
Reviewed: October 20, 2023
Natalie
United KingdomLovely location, very friendly staff. Clean, beautiful view.
Stayed in October 2023
Reviewed: October 18, 2023
Martin
United KingdomNo bar but I already knew this . Would be great if they had one
Close to the attractions
Stayed in October 2023
Reviewed: October 16, 2023
Andrés
MexicoA bit loud given proximity to 5ta Avenida (could use more isolated glass), not much privacy given the patio door type entrance, not much natural light, stools in kitchen a bit uncomfortable.
Very well equipped kitchen, comfy bed, nice outdoors space, nice pool area, central location, I liked that we had free drinking water and ice, nice appliances, friendly door people, good entry/exit security, free beach towels.
Stayed in October 2023
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