Calle Acuario entre Av Tulum y Polar Poniente, Tulum City Centre, 77780 Tulum, Mexico
#136 of 237 hotels in Tulum
Guests' ChoiceBased on 55 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.9
Facilities
8.1
Staff
9.0
Value for money
8.4
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: January 22, 2024
Muriel
United States of AmericaA shower curtain would be a basic improvement
Central location, close to ADO Super clean and quiet room away from street Hatched covered table for work and picnic All works: Wifi, AC, hot water Communal fridge Staff is nice
Stayed in January 2024
Reviewed: January 14, 2024
Nicole
AustraliaSpacious, clean and great location with helpful staff. Met all our basic needs.
Stayed in January 2024
Reviewed: July 29, 2023
Tsunemi
United States of AmericaNone
Location, location, location. I wanted to be near the ADO bus terminal.
Stayed in July 2023
Reviewed: March 26, 2023
Kaj
United KingdomNo fridge or drinking water. beds quite soft. Shower curtain missing so the bathroom floor gets wet
Spacious room, great location near the centre and the bus station, very tasty typical food next door, very clean.
Stayed in March 2023
Reviewed: March 4, 2023
Debora
United States of AmericaAir conditioner and shower could be better
Outdoor sitting area, staff, location
Stayed in March 2023
Reviewed: February 23, 2023
Parisa
United KingdomNothing particularly
Nice clean hotel , spacious room, good location
Stayed in February 2023
Reviewed: January 17, 2023
Michael
United KingdomThe outside areas and general look of the place could do with improvements. It looks a bit tired and sad outside. The rooms are much more updated. Needs more colour, plants and flowers. There is No facility for making hot drinks, which is a basic I think, although there was a shared fridge.
This place is clean and has big comfy beds. There was also a bigTV with Netflix and decent wifi. It in a great location, near to the ADO and to a great part of the main strip. its on a side street and so pretty quiet at night. The rooms are good but the outside does not reflect this.
Stayed in January 2023
Reviewed: November 22, 2022
Axel
Germanyvery Nice Host. we rented scooter and everything worked out perfectly, no hassle like renting a scooter elsewhere. apartment where really spacious.
Stayed in November 2022
Reviewed: November 14, 2022
Penelope
United Kingdomvery basic, bit overpriced (but that’s Tulum generally)
clean and convenient location near transport links
Stayed in November 2022
Reviewed: October 26, 2022
Luke
United KingdomThe water pressure in general wasn't great - and there was a bad smell coming from the drains but staff still cleaned daily
Great welcome and able to store our bags ahead of check in. When we did check in we were upgraded to a much bigger room, it was more like a one bed apartment than a hotel room, we even had 2 balconies to relax on.
Stayed in October 2022
Reviewed: July 26, 2022
Jessica
United States of Americamicrowave and electric socket in kitchen didn’t work, but we didn’t need it so it was okay.
Juan made our stay amazing! not sure if we were upgraded, but the room turned out way better than we were expecting! Juan had such a good attitude and smiled always
Stayed in July 2022
Reviewed: June 18, 2022
Jakob
ItalyIt is near ADO bus station. The nights were quiet! The bed was comfortable. The staff was friendly. I think it is one of the best in this price category in Tulum.
Stayed in June 2022
Reviewed: March 14, 2022
Matt
CanadaThere was nothing wrong with the place but it's just a simple hotel.
Great location. AC and internet worked well. Comfortable and safe. Staff were friendly (English was a bit of a problem). Clean.
Stayed in February 2022
Reviewed: February 23, 2022
Sharon
FranceSuch a nice place, the pictures are not showing the place well enough. It’s simple but as a nice terrace, it’s super quiet and all the furniture are new!
Stayed in January 2022
Reviewed: February 20, 2022
Allan
United Kingdomnice clean room. comfortable beds. friendly staff.
Stayed in February 2022
Reviewed: January 11, 2022
Sonia
IsraelThe internet wasn’t very stable and we had a very low water pressure which had improved after we told the receptionist.
Extremely clean rooms which are cleaned every day! A great location (and both a silent one). Definitely a good value for money!
Stayed in January 2022
Reviewed: January 10, 2022
Iuliia
RussiaSome issues with hot water
Very big a nice apartment. Great location
Stayed in January 2022
Reviewed: January 2, 2022
Daniel
Netherlands-
Great location, friendly staff and simple but clean rooms.
Stayed in January 2022
Reviewed: January 1, 2022
Gabriela
ThailandThe accomodation has everything what you need for sleep. We have no troubles here.
Stayed in December 2021
Reviewed: December 30, 2021
Taika
FinlandIt was so cheap that we had no expectations. On arrival we were met with a huge room, which included a whole kitchen and balcony. Of course the interior was not of the most beautiful design but it was clean and had more than what one could have imagined. The staff was also very friendly.
Stayed in December 2021
Reviewed: December 23, 2021
Christina
MexicoThe water pressure is not great, which is a common problem in Tulum but I thought it seemed worse this time.
I had already stayed here, it's a great location. The apartment is so clean and spacious. The bed is very comfortable. Internet works well too.
Stayed in December 2021
Reviewed: November 29, 2021
James
United Kingdomno safe in the room
simple. very good sized room. very clean and serviced immaculately each day. great aircon (very much needed for this pale northern-European traveller). Lovely staff
Stayed in November 2021
Reviewed: September 18, 2021
Sharon
United States of AmericaWished they had a little sleeper couch since we have 3 kids.
Excellent location
Stayed in July 2021
Reviewed: June 7, 2021
Miriam
New ZealandWifi is not strong. Showers were weak and not always hot. Think cool and refreshing.
Cleanliness and location were great at this price. Beds were comfortable. Nice outdoor area to sit in.
Stayed in June 2021
Showing 1 - 25
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