5 de Mayo 208, 68000 Oaxaca City, Mexico
Based on 29 hotel reviews
7.6Cleanliness
7.9
Comfort
7.6
Location
9.4
Facilities
7.0
Staff
8.7
Value for money
7.8
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 16 May 2023
Hernandez
United Statesthey do not allow visitors, which I don’t understand. they shut off the water heater at night. had to ask to be turned back on at night (wasn’t a problem at all). they do not take cards! it’s the 21st century, who doesn’t? they only take cash or bank transfer, which can be a pain. I had a room facing the street. beautiful view but loud at all hours, especially at night with tourists and locals walking back from their night outing. but, you might witness street parades and other events worth watching from a balcony. your call. I traveled alone so I had enough storage space. there’s only a small desk and small armoire.
very clean and friendly staff. super close to all the town attractions. very walkable area and location it’s a very basic room, but comfortable. you get what you pay for
Stayed in May 2023
Reviewed: 21 March 2023
Mariluz
United StatesA little table in the bathroom or shelf to put toiletries on
Very friendly staff, location is perfect. The room needs improvement .
Stayed in March 2023
Reviewed: 21 January 2023
Ran
United StatesA bit old fashioned but worth it. No complaints really.. sometimes you need to ask them to open the hot water. No big deal considering most places in MX don't even have hot water :)
Amazing location and price, large room with a cute balcony.
Stayed in January 2023
Reviewed: 26 February 2022
Mira
NorwayThe hot water was a bit hard to get, and could have been more generous!
A beautiful an charming place in a great location.
Stayed in February 2022
Reviewed: 19 February 2022
Casper
South AfricaThe room facing Calle 5 de Mayo was very noisy, but manageable when you close the balcony door. Unfortunately you have to wait for ages (15 minutes to be precise) for hot water to come throug.
Beautiful old colonial style hotel with huge rooms. The hotel is walking distance to all major attractions. The staff were very helpful and friendly.
Stayed in February 2022
Reviewed: 11 February 2022
Hannelore
MexicoThe whole thing.😁
Stayed in February 2022
Reviewed: 26 November 2021
Tiago
Portugalno hot water.
very central, charming.
Stayed in November 2021
Reviewed: 17 November 2021
Diego
MexicoWe didnt have hot water all the time. Not enough pillows.
The location was great. Easy to access. affordable. The staff was very nice and responsive.
Stayed in November 2021
Reviewed: 29 July 2021
Frederic
United Arab Emiratesstained sheets with holes....but clean.
old hotel but good value for money. Decent for the price, really central.
Stayed in July 2021
Reviewed: 4 July 2023
Ingrid
United StatesNothing.
The staff was very attentive.
Stayed in July 2023
Reviewed: 19 April 2023
Viktor
GermanyGreat location, clean rooms and very friendly staff. Thank you for the nice stay😊
Stayed in April 2023
Reviewed: 20 March 2023
Xav
CanadaThe hotel doesnt accept credit card payments.
Located in the center, i was never too far from all the activities of the city, 5 to 10 minutes of walk from all hotspots. Simply entering the hotel give a sens of getting away from the city. Inside the hotel is peaceful. The staff is great.
Stayed in February 2023
Reviewed: 28 March 2022
Devos
Francestaff was very helpful the place it’s quiet the location is great beds are confortable hot shower available and loved the design !
Stayed in January 2022
Reviewed: 1 February 2022
Arend
Netherlandsuncomfortable bad very noisy room - had to sleep with earplugs no Wi-Fi in the room old, stinky and not usable furniture - the whole place (rooms and inside patio) were not very well maintained
good location balcony
Stayed in November 2021
Reviewed: 29 January 2022
Victoria
Mexiconothing
The location is perfect and the staff are ready friendly and attentive.
Stayed in January 2022
Reviewed: 13 August 2021
Pia
United Arab EmiratesI loved my stay here in this hotel! I had wonderful views from the balcony on to the old buildings of the street below from my balcony, and on the other side could watch the moonrise over the courtyard from the door of my room. The staff was so nice and helpful. I couldn't get information from my hotel in Mexico City on how to get a covid test before I left the country, but the staff here helped me find a clinic and lab that could do my test for me. They helped me find my way around town and told taxi's where I wanted to go. Thank you especially to Frieda who translated things for me (I speak no Spanish unfortunately) and helped me find the clinic for my tests! Both ladies at the desk were very kind. There is no breakfast, but it is so central in the town and there are many places to find a good meal nearby. Also I felt totally safe as a single woman traveler. The neighborhood is good. Thank you for making my holiday so good!
Stayed in July 2021
Reviewed: 31 July 2021
Gero
GermanyVery dirty bathroom The sink was totally blocked and although we gave the staff a notice, nothing happened. We had to brush our teeth in the shower.
Location
Stayed in July 2021
Reviewed: 17 March 2024
John
CanadaThere are no comments available for this review
Stayed in February 2024
Reviewed: 26 March 2023
Lee
CanadaThere are no comments available for this review
Stayed in February 2023
Reviewed: 23 November 2022
Lynn
United StatesThere are no comments available for this review
Stayed in October 2022
Reviewed: 1 September 2022
Jesus
United StatesThere are no comments available for this review
Stayed in August 2022
Reviewed: 31 January 2022
Kristoffer
MexicoThere are no comments available for this review
Stayed in January 2022
Reviewed: 30 November 2021
Brian
United StatesThere are no comments available for this review
Stayed in November 2021
Reviewed: 9 February 2024
Clavalo
MexicoThere are no comments available for this review
Stayed in February 2024
Showing 1 – 25
Sochi, Russia
Ko Mak, Thailand
Singapore, Singapore
Khao Lak, Thailand
Cuevas de San Clemente, Spain
Zell am See, Austria
Prats-de-Mollo-la-Preste, France
Cala Pi, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content