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Reviews of Quinta Real Zacatecas 5 stars

Avenida Ignacio Rayon, 434 Colonia Centro, 98000 Zacatecas, Mexico

#4 of 35 hotels in Zacatecas

Guests' Choice

Review score

Based on 214 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.2

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Showing 1 - 39

  • Reviewed: 14 June 2018

    • Leisure trip
    • Couple
    • Classic Suite with King Bed - Non-smoking
    • Stayed 2 nights

    Travelling with my husband for my birthday, we were thrilled to find this hotel. The staff very friendly but professional, food good,The BAR just fabulous. The room so comfortable, and a gorgeous bathroom. We will definitely return.

    Stayed in June 2018

  • Reviewed: 12 June 2018

    • Leisure trip
    • Couple
    • Luxury Suite with king bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    More tv channels in English would have been nice.

    Staff was great and very helpful. Good location, quiet area. Very clean. We will definitely go back again.

    Stayed in May 2018

  • Reviewed: 30 March 2018

    • Leisure trip
    • Couple
    • Classic Suite with King Bed - Non-smoking
    • Stayed 1 night
    • Submitted via mobile

    The reception desk could be larger with more than one person to welcome more than one client at a time.

    Very nice hotel in an original setting (former bullfight arena). The interior design quite matches the architecture. Good rooms, good staff. The breakfast is served à la carte and the service is top notch.

    Stayed in March 2018

  • Reviewed: 22 March 2018

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    There is nothing not to like.

    One of a kind location in an old bullring. This hotel is amazing, great location close to the colonial part of Zacatecas. The staff is upbeat and friendly, excellent service all around. Restaurant with a view of the old aqueduct and the bull ring, serves excellent food with impeccable service. We had drinks in the bar, sat in the old bull pens on ground level. Property is beautifully lit at night. This hotel exceeded all our expectations.

    Stayed in March 2018

  • Reviewed: 14 December 2017

    • Business trip
    • Solo traveller
    • Classic Suite with King Bed - Non-smoking
    • Stayed 1 night

    The front desk clerk tried to overcharge by 500 pesos. I had to show him on a calculator; he still didn't accept; when I said I was not going to sign in he then produced the correct version.

    Overall ambience

    Stayed in December 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Couple
    • Luxury Suite with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Check in. We arrived at 2pm and our room still was not available till 5pm. Gave us another room then. Slow slow process. Only 2 people to do check ins and outs.

    Stayed in August 2017

  • Reviewed: 3 January 2017

    • Business trip
    • Solo traveller
    • Classic Suite with Two Double Beds - Non Smoking
    • Stayed 2 nights

    It's a spectacular hotel that pays great homage to it's heritage - the first bull fighting ring in Mexico. The staff were absolutely lovely, generous and great at their jobs! The food was fantastic too and I was very happy eating in their restaurant. Most wonderful were the grand dinners held in the centre of the bull ring and in the fountain courtyard for our business team! Well done to all the hotel team :)

    Stayed in December 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Solo traveller
    • Luxury Suite with Two Double Beds - Non Smoking
    • Stayed 2 nights

    The distance from tourist attractions (I'm 72 and walking up hill was an effort!) was a minor drawback. Having coffee available in the room or in the lobby would have been nice as well.

    The staff were attentive; the restaurant was excellent; the novelty of staying in a hotel built over a bull ring is a real attraction!

    Stayed in September 2016

  • Reviewed: 7 August 2016

    • Leisure trip
    • Couple
    • Classic Suite with Two Double Beds - Non Smoking
    • Stayed 2 nights

    TV: too much interference, not a smart TV, screen too small for the room.

    Air Conditioning, comfortable bed, hot water shower, quiet, view, balcony, fast room service and maid service.

    Stayed in August 2016

  • Reviewed: 31 July 2016

    • Leisure trip
    • Solo traveller
    • Classic Suite with Two Double Beds - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I liked everything.

    This is a beautiful hotel. The best in Zacatecas. The staff is great. The rooms are big and beautiful. Very clean. The restaurant is good for both breakfast and dinner.

    Stayed in July 2016

  • Reviewed: 15 April 2018

    • Leisure trip
    • Group
    • Classic Suite with King Bed - Non-smoking
    • Stayed 1 night

    If there was a workout facility I was not informed about it. They should have one available, if not.

    Great and delicious food!

    Stayed in April 2018

  • Reviewed: 5 April 2018

    • Leisure trip
    • Couple
    • Classic Suite with King Bed - Non-smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hotel food is expensive and not the best authentic Mexican taste. You’re better off eating at local restaurants

    Stayed in April 2018

  • Reviewed: 4 April 2018

    • Leisure trip
    • Solo traveller
    • Classic Suite with King Bed - Non-smoking
    • Stayed 1 night

    bed very comfortable,appreciated 2 bottles of water daily,breakfast was very tasty

    Stayed in March 2018

  • Reviewed: 1 April 2018

    • Leisure trip
    • Family with young children
    • Classic Suite with King Bed - Non-smoking
    • Stayed 2 nights
    • Submitted via mobile

    Quality of the breakfas buffet I expected much more

    Increible service , the staff very well prepared and profesional

    Stayed in March 2018

  • Reviewed: 5 March 2018

    • Leisure trip
    • Couple
    • Classic Suite with King Bed - Non-smoking
    • Stayed 1 night
    • Submitted via mobile

    Great place

    Stayed in February 2018

  • Reviewed: 16 November 2017

    • Business trip
    • Solo traveller
    • Classic Suite with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Problems to connect to the wifi.

    Everything, Great service from all the staff, spacious room, good location and the place is beautiful

    Stayed in November 2017

  • Reviewed: 3 November 2017

    • Business trip
    • Group
    • Classic Suite with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bed bugs room 507

    main town square was within walking distance

    Stayed in October 2017

  • Reviewed: 16 September 2017

    • Leisure trip
    • Group
    • Classic Suite with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    No drinks offered upon arrival

    Unique experience in very stylish location.

    Stayed in September 2017

  • Reviewed: 22 August 2017

    • Leisure trip
    • Solo traveller
    • Classic Suite with Two Double Beds - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Some of the wait staff in the dining room were inattentive to say the least

    Stayed in August 2017

  • Reviewed: 27 July 2017

    • Leisure trip
    • Solo traveller
    • Classic Suite with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Poor internet connection.

    Great location. Friendly staff (besides the two girls at the reception).

    Stayed in July 2017

  • Reviewed: 28 May 2017

    • Leisure trip
    • Couple
    • Classic Suite with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was hard to find even with Google Maps

    The staff and room. First Class.

    Stayed in May 2017

  • Reviewed: 24 April 2017

    • Leisure trip
    • Family with young children
    • Luxury Suite with Two Double Beds - Non Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The carpets! Old and a bit dirty! Hardwood floors would have make the stay perfect!

    The hotel building is fabulous! Unique!!

    Stayed in April 2017

  • Reviewed: 6 March 2017

    • Leisure trip
    • Solo traveller
    • Classic Suite with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Wifi is very weak

    It's quite

    Stayed in February 2017

  • Reviewed: 12 February 2017

    • Leisure trip
    • Solo traveller
    • Classic Suite with Two Double Beds - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Wifi not good in room

    Wonderful breakfast, great service, fantastic room. Highly recommend!

    Stayed in February 2017

  • Reviewed: 28 January 2017

    • Leisure trip
    • Group
    • Classic Suite with Two Double Beds - Non Smoking
    • Stayed 1 night

    restaurant very disappointing. Dinner was very average.

    beautiful hotel, a real treat and wonderful setting

    Stayed in January 2017

  • Reviewed: 25 January 2017

    • Leisure trip
    • Couple
    • Luxury Suite with Two Double Beds - Non Smoking
    • Stayed 3 nights

    Great location, excellent food, very nice hotel facilities. Great selection!

    Stayed in January 2017

  • Reviewed: 4 July 2016

    • Leisure trip
    • Solo traveller
    • Classic Suite with Two Double Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful clean

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 January 2016

    • Leisure trip
    • Group

    Carpets old and not cleaned at all during the stay. No catle for tea or coffee. Have to order the hot water!

    The rooms are big and nice, staff very helpful. Breakfast was excellent

  • Reviewed: 17 November 2015

    • Leisure trip
    • Couple

    Poor maintenance on the building and room. No wáter to the toilet. Only very hot wáter available in shower and sink. No normal or cool wáter was available until 11 pm at night after several calls and trips to the front desk. Reception staff were helpful but Management seem not very interested. The next day when we asked for a refund or reduction, the manager would not come to the receptiton to talk. We communicated via Messenger and finally after spending 15 - 20 minutes, they reduced the bill by nearly 50%.

    Great idea for a hotel in a bull fight ring. Good food

  • Reviewed: 13 May 2015

    • Leisure trip
    • Couple

    One felt as if there were very few people staying there. Late at night the bar was gloomy and almost deserted. The conversion from bullring to hotel could have been better done so as to make the place more lively.

    One doesn't usually get offered a glass of sparkling wine as one checks in. The room was very comfortable. Our car was dealt with very efficiently.

  • Reviewed: 16 April 2015

    • Leisure trip
    • Solo traveller

    the staff weren't so friendly

    the ambience of the hotel in a conveyed bullring, the room and bed were spacious and comfortable, the location to the historic centre excellent.

  • Reviewed: 22 March 2016

    • Leisure trip
    • Couple

    Food could be better. Breakfast expensive compared to other top rated hotels.

    Comfortable bed and wonderful location.

  • Reviewed: 22 December 2015

    • Group

    No breakfast option

    Beautiful spacious rooms and great location

  • Reviewed: 24 November 2015

    • Leisure trip
    • Couple

    Excellent customer service from all the staff. Incredible architecture …Zacatecas is a great city to visit if you do plan your stay at Qinta Real

  • Reviewed: 5 October 2015

    • Leisure trip
    • Couple

    Elevador location

    Excelente

  • Reviewed: 23 September 2015

    • Family with older children

    There were hairs in the bathroom and by the bed on the white rug. The hotel advertised slippers and there weren't any. No wash towels either.

  • Reviewed: 20 July 2015

    • Leisure trip
    • Couple

    Noisy air conditioning system

    Overall ambience is excellent. Very pleasant staff

  • Reviewed: 12 July 2015

    • Business trip
    • Couple

    I really liked the location of this hotel and the history behind it.

  • Reviewed: 4 May 2015

    • Leisure trip
    • Couple

    Bed was too hard. ..accessing drinking water. ..

    Staying in a 15 century building is something that you don't get to do every day

There are also 16 reviews without text. These impact the overall review score.

Showing 1 - 39

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