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Reviews of Real de Minas Poliforum 4 stars

Boulevard Adolfo Lopez Mateos, 2211, 37270 León, Mexico

#26 of 60 hotels in León

Guests' Choice

Review score

Based on 967 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    6.2

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Showing 1 - 38

  • Reviewed: 9 July 2018

    9.2
    Beautiful pool, comfortable lounge chairs
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Ordered room service from the cafe, after an hour it was not delivered, went to check and I was told the person who went off duty did not submit the order.

    Beautiful pool, comfortable lounge chairs

    Stayed in July 2018

  • Reviewed: 22 May 2018

    9.6
    Clean quaint and very well located. Very good options for business travellers
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Gym was in bad shape. Most of the equipment didnt work or had something missing ( lack of maintenance ) . AC was available but didnt have a control to set it on

    Large and clean rooms. Attention to details. Located just across the street to the expo Very good buffet Experienced and friendly staff

    Stayed in May 2018

  • Reviewed: 10 May 2018

    5.8
    Super impressed by the hotel when I arrived. By the time I left I would never come back again!
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Lost plastic key card, always replaced for free anywhere else I’ve ever stayed, here I was charged 150 pesos. Made to wait while they took their time to open the room. Very bad attitude at front desk. No regard for my satisfaction. Also, breakfast of two eggs took 40 minutes, and juice described as V8 (expected an actual V8) was a terrible green thing. I wonder what they would have served if I’d ordered a Coke!

    Very nicely decorated.

    Stayed in May 2018

  • Reviewed: 30 March 2018

    8.3
    Nice room, very friendly stuff, located at main street near city center
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 4 nights

    At Easter Weekend a lot of people, therefore the poolwater wasn´t very clean but acceptable.

    Rooms are comfortable, extra room for breakfast included. Nice view to the pool. Pool area is big enough as well as the Service is very good.

    Stayed in March 2018

  • Reviewed: 19 March 2018

    8.8
    Enjoyed my stay, area around the hotel (incredible selection of shoe shops!) and the friendliness.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    Hot water out of the cold water tap and vice versa. No hot water in the shower one morning. A shame that half used / just opened soap etc was changed everyday... perhaps a little more environmental awareness necessary there.

    Despite being beside a major road it was quiet and relaxing in the hotel and inner courtyard/pool area. The staff were friendly, helpful and competent. Food was great!

    Stayed in March 2018

  • Reviewed: 6 March 2018

    6.3
    The breakfasts were nice, staff friendly, but the room location and quality of sleep disappointing.
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    My room was next to a power sub station with a loud electrical hum coming through the wall at night. It was also opposite the restaurant loading bay and there were many noises of trolleys and work carts being moved. It was NOT a peaceful room.

    Staff are friendly

    Stayed in March 2018

  • Reviewed: 27 October 2017

    4.6
    Very disappointing!
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    We did not have a remote for the TV. The phone did not work so I had to go to the front desk to report both issues and then had to go to the restaurant to place our room service order. Which means that I had to leave our room three different times! When checking out I asked for a discount for the inconvenience and was told that they didn't know how.

    The property it self is lovely.

    Stayed in September 2017

  • Reviewed: 11 April 2017

    5.4
    You can get better hotels in the area for same prize and location
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    No hot water in the shower, the key did not work well , it is clearly an old hotel . Could be a great 3 star. For the prize, you can get better hotels in the area. The staff is very good, parking service is great.

    Stayed in March 2017

  • Reviewed: 25 August 2016

    9.6
    Good value for money.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn't enjoy my breakfast at all. I didn't find the traditional greeny salads, cucumber, lettuce, tomato .... No cheese 😳 ... No black tea.

    Friendly staff. The receptionist speaks English very nicely. Welcoming smile .

    Stayed in August 2016

  • Reviewed: 8 July 2018

    9.2
    Really nice and comfortable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Really nice and comfortable

    Stayed in July 2018

  • Reviewed: 24 May 2018

    10
    Great ervice and staff and excellent place with affordable...
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Great ervice and staff and excellent place with affordable cost. Would definitely come again!

    Stayed in May 2018

  • Reviewed: 8 May 2018

    10
    Él servisio
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Él servisio

    Stayed in May 2018

  • Reviewed: 9 April 2018

    8.5
    Service from staff
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Service from staff

    Stayed in April 2018

  • Reviewed: 29 March 2018

    10
    Staff
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff

    Stayed in March 2018

  • Reviewed: 17 March 2018

    10
    The pool
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The pool

    Stayed in February 2018

  • Reviewed: 29 December 2017

    7.9
    Nice place and nice ubication
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    Nice place and nice ubication

    Stayed in December 2017

  • Reviewed: 30 March 2017

    4.2
    La recepcionistaut descortes y la.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    La recepcionistaut descortes y la.habitación super escondida y lejos de la.zona de recreacion

    Stayed in March 2017

  • Reviewed: 14 March 2017

    9.6
    no WiFi in the room
    • Couple
    • Double Room with Two Double Beds
    • Stayed 5 nights

    no WiFi in the room

    Stayed in March 2017

  • Reviewed: 4 February 2017

    10
    The best location
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Our view from the window was a wall

    Confy, excellent location, nica decoration, nice staff

    Stayed in February 2017

  • Reviewed: 30 August 2016

    10
    Nice and quiet
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice and quiet

    Stayed in August 2016

  • Reviewed: 29 August 2016

    9.5
    agradable
    • Couple
    • Double Room with Two Double Beds
    • Stayed 5 nights

    la arquitectura del hotel

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 7 March 2016

    5.4
    Wireless internet down every 10 minutes and have to re-login...
    • Leisure trip
    • Couple

    Wireless internet down every 10 minutes and have to re-login all the time...you can't work, trouble at check-in, very bad smell from the sewage, unfriendly staff and most of all, booking.com should double-check availability and type of rooms they sell because the hotel is unable to give you the room you booked (they don't have the double room w king bed...area under re-construction)

  • Reviewed: 13 February 2016

    9.6
    The hotel was great.
    • Leisure trip
    • Group

    The hotel was a little difficult to get into from the very busy street outside but once you knew how it wasn't too much of a problem.

    The hotel was great. Food in the restaurant was excellent as was the buffet breakfast. The rooms were clean and quiet. It was more than we anticipated.

  • Reviewed: 17 November 2015

    6.7
    The staff is very respectful, the facilities are nice...
    • Leisure trip
    • Couple

    The walls of the hotel are paper thin, and you can hear literally everything going on at the hotel, including lobby, hallways, and rooms next door. We had terrible neighbors having a party in their room with extra loud music in the middle of the night, and the staff didn't do anything about it until we went to the lobby to complain. The rooms are also very uncomfortable. The beds and pillows are rock solid, there was no door for the bathroom (very uncomfortable) and the TV didn't work properly.

    The staff is very respectful, the facilities are nice (restaurant, pool, gym, etc)

  • Reviewed: 17 June 2015

    8.3
    Nice pool
    • Leisure trip
    • Couple

    The location isn't within walking distance of anything in Leon. The WiFi didn't work in my room - I had to go sit by the pool to get a signal.

    Nice pool

  • Reviewed: 22 January 2015

    7.5
    - Good quality bed
    • Leisure trip
    • Solo traveller

    - Construction noise during the day - WiFi reception was not available from my room. (It was down the end in the corner, so may not apply to other rooms)

    - Good quality bed - Good shower and toiletries - Complimentary bottles of water

  • Reviewed: 24 May 2016

    7.9
    Tve breakfas was exelent in price and quality,and the...
    • Leisure trip
    • Group

    El precio por habitación es muy caro por lo que ofrecen.

    Tve breakfas was exelent in price and quality,and the waitress was so kind.

  • Reviewed: 19 February 2016

    8.8
    Great Pool
    • Leisure trip
    • Solo traveller

    There was construction while I was there.

    Great Pool

  • Reviewed: 20 December 2015

    10
    Love this place, have been staying there while in Leon for...
    • Leisure trip
    • Couple

    Love this place, have been staying there while in Leon for the last 14 years.

  • Reviewed: 15 November 2015

    8.8
    Very pretty and very conveniently located.
    • Leisure trip
    • Family with young children

    The pool is not heated so our child could not swim.

    Very pretty and very conveniently located.

  • Reviewed: 7 November 2015

    4.6
    Location.
    • Business trip
    • Solo traveller

    Dirty. Spartan room. Got ill at restaurant. Expensive breakfast. No wifi. Poor cell phone signal inside the room.

    Location.

  • Reviewed: 15 September 2015

    7.9
    The lo location, size of bedroom
    • Leisure trip
    • Couple

    None

    The lo location, size of bedroom

  • Reviewed: 16 June 2015

    5.4
    Location, pool.
    • Leisure trip
    • Couple

    Horrible smell (musty dampy wet) besides an electric power plant really nasty. It wasn't the room I paid for.

    Location, pool.

  • Reviewed: 15 April 2015

    3.8
    ubicacion
    • Business trip
    • Group

    un servicio pesimo con la comida.

    ubicacion

  • Reviewed: 22 March 2015

    6.3
    Nice lobby
    • Business trip
    • Couple

    Some rooms are very low standard. The new ones are average Swimming pool Walter was not clean.

    Nice lobby Not bad price

  • Reviewed: 18 March 2015

    10
    Liked the cleaness of the hotel and its friendly and...
    • Leisure trip
    • Solo traveller

    Liked the cleaness of the hotel and its friendly and helpfull staff

  • Reviewed: 26 January 2015

    4.2
    location
    • Family with older children

    small room,very poor wifi,not good costumer service from some of the staff,to much noise people was dringing all nigh,

    location

  • Reviewed: 15 January 2015

    6.3
    Location
    • Business trip
    • Solo traveller

    Too basic

    Location

There are also 15 reviews without text. These impact the overall review score.

Showing 1 - 38

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