Benito Juarez #51 esq. con Francisco I. Madero Zona Dorada, 63732 Bucerías, Mexico
#2 of 43 hotels in Bucerías
Guests' ChoiceBased on 177 apartment reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.4
Staff
9.7
Value for money
9.2
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 4, 2024
Linda
United States of AmericaSmall thing… the shower towels are thin and gray.
Great private property, secure, close to every thing. They have beach chairs and umbrellas to take to beach.
Stayed in March 2024
Reviewed: February 24, 2024
Maria
United States of AmericaNA
Host went above and beyond. He was very kind, helpful, friendly. He shared necessary information, not only about the hotel, but where to eat out for any meals, including additional discounts associated with the hotel. It was more than we expected.
Stayed in February 2024
Reviewed: February 23, 2024
Elizabeth
United States of AmericaVery nice to have a restaurant right across the street for breakfast and lunch, and a Japanese restaurant kitty corner. Easy access to the beach, and I loved that the resort provided beach chairs and umbrellas.
Stayed in December 2023
Reviewed: December 31, 2023
Robert
CanadaToaster didn’t work Coffee machine leaked water
Great pool Large room with king bed Large bathroom Kitchen well equipped TV with Netflix Excellent Wifi Location is good Amazing staff at all levels Great restaurants across the street
Stayed in December 2023
Reviewed: December 19, 2023
Shelly
CanadaClean and beautiful!
Stayed in December 2023
Reviewed: December 13, 2023
David
United States of AmericaN/A
Location / proximity to restaurants Clean pool Management Housekeeping
Stayed in December 2023
Reviewed: December 3, 2023
Jane
CanadaExcellent location, easy walk to restaurants and the beach.
Stayed in November 2023
Reviewed: October 5, 2023
Bodger16
United KingdomI could not fault this hotel at all
The staff where exceptional. This is the best hotel I have been to. Everything was perfect. I couldn't ask for anything more.
Stayed in October 2023
Reviewed: September 16, 2023
John
United KingdomThis is not a dislike more a comment to help - a new shower head.
Building style -architecture Location
Stayed in September 2023
Reviewed: August 29, 2023
Kimball
MexicoPillows. Loud music all night. Lady working the desk on Saturday was rude. Golf carts are no longer available even though they are still listed as an amenity on the website.
Location. Bed. Size of bathroom. Gentleman who checked us in and out was very helpful and professional.
Stayed in August 2023
Reviewed: July 7, 2023
Leonard
United States of AmericaBreakfasts were outstanding!
Stayed in July 2023
Reviewed: June 27, 2023
Jannette
MexicoVery well located, the attention of the staff is excellent 👌
Stayed in June 2023
Reviewed: June 22, 2023
Teresa
United States of AmericaWe stayed on a holiday weekend when a nightly music fest was held well within hearing of all of our part of Bucerias.
This was a very nice boutique hotel 2 blocks from the beach with great restaurants within a couple of blocks.
Stayed in April 2023
Reviewed: June 2, 2023
Marlin
United States of AmericaRestaurant was close people friendly service was great
Stayed in May 2023
Reviewed: May 28, 2023
Luana
Netherlandseverything was great
Staff was impeccable. Very welcoming from start to end. The room was very nice and clean. We really enjoyed our stay here.
Stayed in May 2023
Reviewed: April 22, 2023
William
United States of AmericaFantastic refuge. Greatest staff.
Stayed in April 2023
Reviewed: April 22, 2023
Crystal
United States of AmericaA lot of construction all over town, so lots of street noise and banging. Got used to it, but definitely took away some of the 'relaxing' vibe. Noise from bars across the highway were audible as well. Towels and sheets could be a little nicer. Sheets were rough and somewhat sticky in the warm weather, and we all love a plush towel! Housekeeping did change out daily, so always fresh!
Loved that there were golf carts, umbrellas and beach chairs and beach towels provided! Also bicycles, but we did not use. Jorge and staff were amazing, from the moment we arrived, until the moment we left. Coordinating cabs, holding bags, providing water and ice, even a bandage when I cut myself. Cafe Bucerias next door had phenomenal food and margaritas! Space was clean, and had a toaster, blender, coffee maker with pots and pans, silverware and full size fridge. Used the golf cart to go to get groceries for our stay and make some meals in the room.
Stayed in April 2023
Reviewed: April 21, 2023
Margot
CanadaNo negatives to report...Everything was great. We were a large family group of 6 adults and 3 small children staying in building 2 in the two Grand 2 bedroom aparments: Casa Big John and Casa Mini. We loved the pool and the large common areas. We had a wonderful stay at Refugio Del Mar
Loved the spacious, airy, clean, comfortable Mexican style suites with fully equipped kitchen, AC, WiFi, laundry in suite, large balcony, BBQs and terrace. Friendly and helpful staff. Complimentary use of golf cart, bikes, beach chairs and umbrellas. Easy walk to beach and restaurants. Would love to return and will recommend highly to family and friends.
Stayed in April 2023
Reviewed: April 6, 2023
Peter
Canadalate night music from across the road
pool, shade spot, courtyard, bikes etc
Stayed in April 2023
Reviewed: March 15, 2023
Linda
United States of Americanoise on road at 530 am
updated, clean, location!
Stayed in March 2023
Reviewed: March 9, 2023
Joseph
United States of Americagood location, beach chairs, golf carts, pools, friendly staff
Stayed in February 2023
Reviewed: March 2, 2023
Kenneth
CanadaA bit of noise from the street but not terrible
The property is in a great location, approximately a block and a half from the beach. There is an abundance of restaurants near and Cafe Bucerias on site. Very clean, updated rooms. Nicely stocked kitchen. The use of beach chairs, umbrellas and the golf carts is a very nice addition.
Stayed in February 2023
Reviewed: February 28, 2023
Robert
CanadaSoap, toilet paper and basics were missing. We were asked to do the dishes but no soap was provided.
There is a lovely ambiance to the whole place .. lots of outdoor spaces to enjoy.
Stayed in February 2023
Reviewed: February 26, 2023
Steve
Canadaall good
excellent staff
Stayed in February 2023
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