A really good value option for visiting cancun, the main strip is a short walk or bus ride away and the facilities and staff are fantastic.

Stayed in April 2024

Very large rooms with full fridge

Stayed in March 2024

I would have liked wall sockets closer to the bed but that's a very minor issue!

The hotel is in a quiet location away from the hustle and bustle of the central parts of the Hotel Zone and beaches which was exactly what I was looking for. My room was very large and clean, the grounds and the staff were lovely, the pool very nice and the breakfast available from the poolside bar was very good. Local shops and restaurants are a short walk away as were bus stops. I found the wifi very good. Tortugas beach wasn't far away (I walked).

Stayed in March 2024

None

The swimming pool area is really nice and you can relax properly! The restaurant is open from 7 am till 10 pm and food is really delicious! Thanks to Ramiro and all the staff your stay was perfect!

Stayed in March 2024

N/A

Location, clean, offer’s kitchenette

Stayed in March 2024

It was a great stay these are only tiny details. WiFi wasn’t the strongest at living rooms are but perfectly fine in the rest of the room. Also not many outlets

Absolutely amazing staff! I read reviews prior to the trip that said the staff was amazing but honestly beyond expectations! We stayed for quite a long time so we got a bigger room than we originally should’ve get. Staff was really helpful and amazing everything was clean. Bartender Ramiro makes really good cocktails which we really didn’t expect from a hotel bar! Best margarita we had in Cancun. We were also pleasantly surprised by the food. It’s definitely not a party place like most hotels in Cancun but people were socializing by the pool. We had a great time and would 100% recommend!

Stayed in March 2024

The “fully equipped” kitchen is just a microwave, fridge and sink. Completely inadequate if you’re planning on self catering like I was.

Lovely basic hotel

Stayed in March 2024

Clean room, good service and amazing pool and view

Stayed in February 2024

There wasn't much that we didn't like...

The hotel is located on the inner lagoon which was more secluded than the regular hotel hoards on the beach. The beach is in walking distance and public transportation is available regularly (busses). The hotel garden around the pool was peaceful and our floor level room looking out at the garden and pool was perfect. The servers were great - always ready to help and the food was surprisingly good for the small restaurant that it was. We met folks there that had come to Cancuun regularly during the winter months and they said that they had 'done' the regular 'beach hotel scene' but found Sina Suites and have come back over the years.

Stayed in February 2024

Very nice hotel with good location. Food and service in restaurant really good. All hotel employee are really helpful and polite. I recommend this hotel and I wish I will stay longer in this place

Stayed in March 2024

The staff were amazing.

Stayed in February 2024

We found the kitchen was very basic without a hob. We also thought that the simple addition of wall or door hooks in the bathroom would be a good addition.

Its locality was excellent and facilities were very good.

Stayed in February 2024

Having to leave...😪

A great setting and very convenient location to eateries and local bus shuttle services. Beautiful pool.

Stayed in February 2024

Sina Suites is a great hotel, which I recommend. The hotel has a good location, you can easily take a bus to go to one of the many beaches (walking is also an option of course) or to downtown Cancùn. Furthermore, the hotel has a quiet location and it has a big green beautiful area with a pool from where you can enjoy the view of the lagoon. The hotel is clean, well maintained and the employees are friendly and helpful. When we arrived, the receptionist Abrìl was amazing, she explained to us where to go , how to go there and she provided very useful tips. The other receptionists were also friendly. The bartender working in the evenings, was also a great guy , making small talk and lovely cocktails. All the employees made us feel welcomed, we even got a free complementary breakfast at the end of the stay. Our room was very spacious and the mattresses were comfortable. The hotel does not provide organized excursions but it is very easy to arrange them via many of the tour guides or via an app. I arranged 3 group excursions via an app and the pick up location was 10-15 min walking from Sina Suites, which was great. Overall, Sina Suites is a place which is not in the busy area of Cancùn where you can relax and enjoy quiet time. If you want, you can easily take the bus and go wherever you wish.

Stayed in February 2024

n/a

check in/out was fast. We just stay there over night to catch early flight. Room was OK to stay for 1-2 days. Location is in quiet area, and walking distances to hotel zone. Swimming pool and surround area look nice and clean

Stayed in January 2024

April on the front desk was amazing, so helpful, enthusiastic and really seemed to care. Nice spot a bit tucked away but less manic than the main hotel zone strip. Nice big rooms, view of the lagoon and the pontoon was lovely.

Stayed in February 2024

Missing balcony in room as it was expected.

Very nice location, calm place close to main tourist areas.

Stayed in February 2024

Nothing really

Great room, very spacious and clean. Had very nice fridge, coffee maker and microwave. Everyone there was very concerned with out comfort. When the WiFi was a little weak, the owner himself got me a router and brought it to our room. Best customer service ever.

Stayed in February 2024

Some renovation of older rooms might be useful. An exhaust fan in the washroom, and coffee pods in the kitchen will be great additions. Replacing synthetic sheets with cotton will be nice. Finally, there is scope to further improve the food.

Quiet location, perfectly away from drunk crowds. Easy 15 minute walk from major restaurants. Fantastic views of the lagoon from the idyllic thatched roof restaurant. A nice board walk in the morning with bonus views of floating crocodiles!! Extremely courteous staff. Junior suite was an entire apartment with a fantastic terrace opening up to a grass lawn. Great place to stay!

Stayed in February 2024

I have no complaints. None.

It was clean, it was quiet, the staff was so nice!!!! The food was fresh & good, Drinks are made fresh with fresh fruit !!

Stayed in February 2024

Would have been nice to have coffee in the room.

Close enough to the party zone but away from all the noise tucked in a nice and serene exotic area. Great view and boardwalk by the lagoon and very spacious suites.

Stayed in February 2024

Would be perfect if it had a deal with one of the beachfront properties to be able to use their beach since it is not a super quick walk to the beach.

Very friendly staff. Clean room and facilities. Nice restaurant. Quiet, laid back location.

Stayed in February 2024

The 2 door bathroom which is a bit inconvenient if you missed to locked the other door. Not allowed to bring snack or drinks at the pool area

Huge, clean and great staff, can communicate in English and very they are very helpful 😊

Stayed in February 2024

Would have liked full breakfast to be included in price - not just continental breakfast.

Restaurant/bar/view/food

Stayed in February 2024