Calle 24, Corner Avenida 10, 77710 Playa del Carmen, Mexico
#116 of 234 hotels in Playa del Carmen
Guests' ChoiceBased on 97 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
9.2
Facilities
7.9
Staff
8.8
Value for money
8.2
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 20, 2024
Liana
BrazilBreakfast was not incredible but included eggs, bread, juice and some fruits
Location is perfect! Next to Quinta Avenida, where you can find many restaurants and bars.
Stayed in March 2024
Reviewed: January 3, 2024
Rodolfo
United States of AmericaProblems with the water
Perfect location.
Stayed in January 2024
Reviewed: November 17, 2023
Alessio
LuxembourgThe breakfast - serve in a bar close by
Very nice location and facility
Stayed in September 2023
Reviewed: September 10, 2023
Maria
SpainThe only thing i would say they could improve is the common terrace in the pool area, it looks like it needs more maintenance, but it works for the purpose of using the pool to relax for a bit.
We stayed at Soho Playa for 5 nights and we were super comfortable. The rooms are big, have everything you need, a fridge, AC, big bathrooms, a little terrace, and they go above and beyond to make sure you have a great stay. I had some requests and they not only provided what I needed but exceeded my expectations. I read many reviews and people were complaining about the breakfast and i do not undertand, it is better than nothing, you get coffe and bread take it or leave it, it is included, at least it is something. Also it is very convenient that they are next to a juice/salad/poke bowl place, we ate there a few times. The location was really good, they came to clean once every two days which was good enough for us. There is parking unpon availability and that was super helpful for us. I really wanted to thank Gabriela becuase she went above and beyond when i had a request, she helped us out so much during out stay.
Stayed in August 2023
Reviewed: July 23, 2023
Enrique
ColombiaBreakfast, too simple, just coffee and bread. Tv was broken Shower was leaking
Very close to the beach, and 5th avenue.
Stayed in July 2023
Reviewed: July 14, 2023
Seda
TurkeyOnly some of reception staff speak english and the young lady is not welcoming . No airrcondition in lobby. Noise because of comstruction Next to hotel.
Location
Stayed in June 2023
Reviewed: July 13, 2023
Andrea
United States of AmericaThey didn't have towels for the swimming pool. The pillows were very uncomfortable. The lunchbox for breakfast was a bottle of water, 1 toast cut it in half and a cup of fruit. They didn't have hammocks in the balconies, just one plastic chair and one little plastic stool.
Stayed in July 2023
Reviewed: May 13, 2023
Eddie
Puerto Ricobed blankes were not soft enough
Comfortable, cool decorations and clean. The staff was very helpful.
Stayed in May 2023
Reviewed: May 7, 2023
Maksim
United Arab Emiratespoor breakfast choices needs to be improved
attentive and helpful staff, located right in the center, privet parking area , big rooms
Stayed in May 2023
Reviewed: April 29, 2023
Mohammed
Switzerlandthe breakfast is bad , 2 toast, 2 coffee and 2 orange juice (which was good)
the location, and the air condition
Stayed in April 2023
Reviewed: April 24, 2023
Simon
PanamaGood option in Playa del Carmen. Central but still quiet. Rooms and bed are comfortable, nice social area on the roof and basic breakfast included in the place next door.
Stayed in March 2023
Reviewed: March 25, 2023
Barbara
NetherlandsThe showerhead was very old and the beams went in all random directions. the breakfast is very plain; do not expect too much of it.
Really nice staff, very welcoming and they did a cute romantic set-up in the room for our honeymoon. Great location and clean/tidy lobby, rooftop + rooms. We wanted to stay a night longer but the hotel was fully booked. Too bad for us!
Stayed in March 2023
Reviewed: March 9, 2023
Yolove2travel
United States of AmericaA little dated and had to ask for blankets
Facilities are well maintained and it is a great value. I would stay again Staff were awesome. For the money can't be beat
Stayed in March 2023
Reviewed: February 14, 2023
Babar87
CanadaCheck in times
Good location, comfortable boutique hotel
Stayed in February 2023
Reviewed: February 6, 2023
Christel
BelgiumThe staff at the reception was very unfriendly and not helpful.
Very nice room and perfect location. Good parking facilities.
Stayed in November 2022
Reviewed: November 28, 2022
Marta
PolandBreakfasts are quite modest and it can get loud during the night due to proximity of bars and restaurants.
The location of the hotel is great. We also enjoyed the rooftop swimming pool.
Stayed in November 2022
Reviewed: November 27, 2022
Michelle
Guatemalanot much of a view and breakfast is simple not that good
good location
Stayed in November 2022
Reviewed: October 13, 2022
Vita
SloveniaFriendly staff, large room,
Stayed in October 2022
Reviewed: August 19, 2022
Rodolfo
United States of AmericaNice room. They need to have small refrigerators in the room.
Stayed in August 2022
Reviewed: July 22, 2022
Mila
SerbiaAlways the same breakfast 😅. The occasional noises that could be heard during night coming from a nearby restaurants. And some really loud guests. People have to learn not to slam the door...
Staff was really nice, the room was comfortable and it is close to Mamita Beach Club which is Wonderful. And the sea there is 😍!!! La Traittoria de Centro hs music and great food. Calle 38 is close and with it's trees and restaurants is quite nice!
Stayed in July 2022
Reviewed: June 8, 2022
Toccara
United States of AmericaNot really a breakfast, just cantaloupe and toast. i always felt like something was crawling on me in my room. Had to spray it down with bug spray. A little power wash and fresh paint would do wanders!
Beautiful hotel in a great spot. I loved the location and friendliness of the staff. It is close to everything, anything needed within walking distance.
Stayed in June 2022
Reviewed: May 29, 2022
Víctor
SpainSmall breakfast
Stayed in April 2022
Reviewed: May 17, 2022
_jide
United States of AmericaIncluded breakfast basic and simple. Water in shower (at least in the room I stayed), does not drain. So you have a soapy/dirty pool of standing water in the shower. Found a life cockroach in my room (have pictures).
Excellent 10th avenue location, with easy and short walk to 5ta Avenida. Loads of restaurants around. Short walk to the beach. Hotel has great potential.
Stayed in May 2022
Reviewed: April 9, 2022
Ana
Mexicois bit old
bed
Stayed in April 2022
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