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Reviews of Suites Colonial 3 stars

5a avenida Sur #9, 77500 Cozumel, Mexico

#25 of 57 hotels in Cozumel

Guests' Choice

Review score

Based on 72 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.4

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 10 December 2023

    8.0
    I went with friends and they booked with other people and got a lot cheaper price than booking gave me
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast

    Location

    Stayed in November 2023

  • Reviewed: 24 November 2023

    9.0
    Excellent place to stay, and easily walk anywhere within central Cozumel
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Huge space with everything needed. Clean property and quiet

    Stayed in November 2023

  • Reviewed: 7 July 2023

    8.0
    Great value along with very friendly staff
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    When coming into the hotel entrance between the hours of 9 and 10 PM, there were some male individuals that would hang out in front of the entrance that was questionable; especially, as we traveled with children under the age of 12.

    Friendly staff, and great value for the suite that we stayed in. Breakfast was sufficient and always tasty.

    Stayed in July 2023

  • Reviewed: 2 May 2023

    9.0
    great place to stay, good continental breakfast and super clean.. the staf very friendly
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Everything was clean and comfy, only the hotel missing a pool.

    the location was great! near to everything.

    Stayed in May 2023

  • Reviewed: 14 March 2023

    8.0
    Great central location
    • Leisure trip
    • People with friends
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    The suites are quite dark and the dark furniture makes the space even darker. But, we didn't spend much time in the suite so it didn't really bother us.

    The location is great, we had everything we needed during our stay.

    Stayed in March 2023

  • Reviewed: 8 March 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 7 nights
    • Submitted via mobile

    breakfast

    everything

    Stayed in March 2023

  • Reviewed: 26 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights

    The only issue was the internet really didn't work in the room-only outside a little better or down at the table where breakfast was served.

    Stayed in February 2023

  • Reviewed: 21 January 2023

    8.0
    would stay again if solo, not with family
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    food / breakfast

    location

    Stayed in January 2023

  • Reviewed: 18 December 2022

    9.0
    Definitely Recommend!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    Wifi wasn’t as good in the room, but worked very well at breakfast.

    Great room, which was clean with very comfy beds. Great location near the ferry port and park.

    Stayed in December 2022

  • Reviewed: 31 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is not that good, The shower had problems with the hot water

    Good location, grate service , the soap was really good!, We got a free room upgrade and it was great. Also the hotel has another branch that has a swimming pool and a free bicycle rental which was really good

    Stayed in October 2022

  • Reviewed: 26 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    One night of noise only on Saturday night from the outside bar that has live music. I used earplugs this night and otherwise quiet.

    The location was central with ease of check in. The staff were attentive, the hotel was clean. Breakfast was nice and fresh.

    Stayed in October 2022

  • Reviewed: 6 October 2022

    7.0
    Nice room but not so cleaned.
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room was dirty (parts of a necklaces that broke, dead bugs), the refrigerator was very dirty (some brown liquid spilled inside), very rusty and was not connected to the electricity. For the price we paid I expected for more.

    The room is big, the AC is very good and silent. The staff are nice.

    Stayed in October 2022

  • Reviewed: 13 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Well located, friendly staff

    Stayed in July 2022

  • Reviewed: 4 June 2022

    8.0
    nice and easy stay, great location for town, food and supplies
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    breakfast was a bit average, staff were helpful but not the most friendly

    large rooms, good WiFi, nice showers

    Stayed in March 2022

  • Reviewed: 9 March 2022

    9.0
    family weekend trip
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    i couldn’t control de AC

    ideal location and good room space.

    Stayed in February 2022

  • Reviewed: 2 March 2022

    7.0
    lovely location and amazing beds! could do with more natural light and better fitted lights. could also do with a fridge
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    there was hardly any natural light and the room was very dark. The shower temperature was also very temperamental.

    the location was perfect! The beds were ridiculously comfortable, and the rooms are very spacious

    Stayed in March 2022

  • Reviewed: 24 February 2022

    8.0
    On the website is says that’s free parking, but they don’t have a parking lot sadly
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Good breakfast! Missing juice, but that’s okay

    Stayed in February 2022

  • Reviewed: 19 February 2022

    8.0
    Great base to use to explore Cozumel.
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 5 nights

    Furniture wasn't that comfortable to use in the living room.

    Spacious. Breakfast was delicious. Internet was great.

    Stayed in February 2022

  • Reviewed: 17 February 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    the wifi sucks so if you need to do home office, search for another hotel.

    Staff and location was just perfect.

    Stayed in February 2022

  • Reviewed: 11 February 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The brekfast is not very good but nice to have

    Very good hotel, in a great location in the center not far from the fairy Very nice staff, big rooms, clean, comfortable beds

    Stayed in February 2022

  • Reviewed: 10 February 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    fine for checking out late. $100 per hour

    wifi and breakfast

    Stayed in February 2022

  • Reviewed: 18 January 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Rooms are outdated and dark, not very stylish.

    Relatively quiet while the location is great. Very close to the ferry. Provided early check in. Good value for money.

    Stayed in January 2022

  • Reviewed: 11 January 2022

    8.0
    it was a very lovely stay, we enjoyed it and we would definitely recommend it. it was very quiet even though it’s in the
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately the staff was not able to consider allergies, therefore I couldn’t eat half of the breakfast (mushrooms in scrambled eggs)

    the property is very central

    Stayed in January 2022

  • Reviewed: 10 January 2022

    8.0
    very nice
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    A bit old hotel, but definitely worth the money

    Very friendly staff, large and comfortable rooms

    Stayed in January 2022

Showing 1 – 25

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