Vicente Yáñez Pinzón 274 – 276 Fraccionamiento Magallanes Zona Dorada, Costera Acapulco, 39670 Acapulco, Mexico
#59 of 95 hotels in Acapulco
Guests' ChoiceBased on 34 hotel reviews
6.8Cleanliness
6.9
Comfort
6.8
Location
8.4
Facilities
6.3
Staff
7.4
Value for money
6.8
Free Wifi
4.6
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: June 25, 2025
Eduardo
United StatesIt was close to la costera and close to everything
Stayed in June 2025
Reviewed: May 27, 2025
Lopez
United StatesThe hotel is in a really good location, but the building is very old and needs to be updated ASAP! The beds are super uncomfortable. The bathroom smelled like mold when taking a shower.
It was a really good location. Everything was close by. The stuff was very nice in polite, always answering all of our questions. We had a problem with our AC unit that stopped working in the middle of the night in they come in fixed it.
Stayed in May 2025
Reviewed: January 21, 2025
Herold
BelgiumLike the rest of the town... it has known better days
Perfect situation, friendly staff
Stayed in January 2025
Reviewed: December 24, 2024
Maria
United StatesIt wasn’t as clean as we expected.
The location and the staff
Stayed in December 2024
Reviewed: July 31, 2024
Paul
Ecuadorspacious room , good pool , but took 3 days to get the TV tuned , clean convienient location
Stayed in July 2024
Reviewed: April 13, 2024
Gilberto
MexicoFacilities not exist, no iron board, iron broken Security bad no key on balcony door
Staff not to good Night front desk not a kind person but handyman Luis do his best to help us
Stayed in April 2024
Reviewed: June 29, 2025
Nelba
United StatesSting and the halls,elevator to hot and water and the floor,no sweeping well and the room, no clean the sheets and pillows to old and dirty smells to bat. No face towels, no towel carpet for the shower, Tv no working. To bat experience never comeback. Never recommend plus and the Restaurant charges twice 47 pesos for using the Grill for Cooking the T-bone meat that is so ridiculous.
The location.
Stayed in June 2025
Reviewed: May 5, 2025
Andy
MexicoThe whole place smelled terrible, although our room was not that bad. The pool looked disgusting. The guy showing us to our room accidentally went into another one with our room key, so that's not safe. And there was black mold on the bathroom ceiling. When I pointed this out at reception, they were not interested. My daughter and I left a night early because this hotel was so untrustworthy.
Very little.
Stayed in May 2025
Reviewed: March 6, 2025
Rousanova
RussiaNo english at the reception (but i didn't really expect it in Mexico, so whatever), the room was nothing like the pictures. Very outdated, dirty walls, very dark toilet and shower, i wouldn't dare to touch anything in the kitchen
location is ok
Stayed in December 2024
Reviewed: September 11, 2024
García
MexicoTodo en general, la vista espectacular
Stayed in September 2024
Reviewed: June 30, 2024
A
United StatesOnly one Channel available on the TV, safe box not working, internet service WFi only works in the lobby
Excellent location
Stayed in June 2024
Reviewed: May 4, 2024
Ricardo
United StatesPlace too old and dirty, the personal was not very nice.
Location
Stayed in April 2024
Reviewed: April 23, 2024
Mendoza
MexicoThe TV and room service did not work, however staff notified of the issue upon arrival
It was a short trail from the beach, the zone was safe also, and the staff were helpful and caring.
Stayed in April 2024
Reviewed: March 28, 2024
Petr
CanadaEverything else. Stay away from this place. Go to We Hotel, similar price.
Not much. Working AC, working door lock.
Stayed in March 2024
Reviewed: February 22, 2024
Karol
PolandOn the base of the pictures you could tell the hotel is vintage. But I didn't expect everything to be so used, old and dirty. They would excuse themselves with the Otis hurricane that happened 3 months ago, about what I am really sorry but: dirt under the beds, lack of towels (they brought them when we ask), BLACK SPOTS on the curtains, extremely dirty shower, dirty sheets, lack of care from the Reception (the man at the night shift lied to me he would replace them within an hour, I was waiting awake 2 hours but he never came) it's not hurricane fault.
Great location, 5 minutes walking to the beach, just across the road. Close to the supermarkets and restaurants. Lady from housekeeping was doing her best to more less keep the room clean.
Stayed in February 2024
Reviewed: February 12, 2024
Bryan
MexicoOnly one towel was provided, no access to a remote control for t.v. , no control for A/C , No wifi , I could hear the noise from the other rooms nearby even late night.
Close to the beach.
Stayed in February 2024
Reviewed: August 24, 2023
Felipe
United StatesLights didn't work the outlets were behind the bed which was terrible. The sink was bad would drip the whole night. The toilet would run the whole night the valve was bad
1.The Staff could not Find the reservation . Spent about 20 mins trying to fix the Shower head was broken .TV doesn't work. They have a speaker on top very weird or a hidden Camera on top of the sealing fan. Bed was TERRIBLE bunch of springs that came up .
Stayed in August 2023
Reviewed: June 27, 2023
Temiquel
United StatesI like everything
Stayed in June 2023
Reviewed: May 3, 2023
Salinas
MexicoNothing everything I was perfect
Cuz is near to costera
Stayed in May 2023
Reviewed: April 14, 2023
Rafael
United StatesThe location was perfect.
Stayed in April 2023
Reviewed: February 4, 2023
Riccardo
United StatesEweriting
Nothing
Stayed in February 2023
Reviewed: December 28, 2022
Eduardo
ColombiaRIP OFF. They receive you in the property that is posted. then AFTER YOU PAY, they take you to a 2nd older, uglier building that is not on the description. WORST: this building lies beside a bar, and is absurdly LOUD until 1 AM. Impossible to sleep in the room until then. The windows are 4 decades old, and off course are not sound proof. This is my definition of RIP OFF. do not book your stay here.
bathroom was nice, big.
Stayed in December 2022
Reviewed: August 31, 2025
Abbey
NigeriaThere are no comments available for this review
Stayed in August 2025
Reviewed: June 19, 2025
Alberto
FranceThere are no comments available for this review
Stayed in May 2025
Showing 1 - 25
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