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Reviews of Hotel Tankah Cancun 2 stars

Avenida Tankah #69 SM 24 mza 1, 77500 Cancún, Mexico

#141 of 161 hotels in Cancún

Guests' Choice

Review score

Based on 78 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7

  • Comfort

    6.3

  • Location

    6.9

  • Facilities

    6.1

  • Staff

    6.9

  • Value for money

    7

  • Free WiFi

    5.7

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Showing 1 - 25

  • Reviewed: 19 June 2018

    8.3
    It is a nice little hotel in a mostly residential area where finding an eatery is not easy.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    Nothing

    The room is large, but one side faces indoor. The bathroom has an open window, so it must be shut so that the cool air from the air conditioner stays indoor.

    Stayed in June 2018

  • Reviewed: 23 March 2018

    8.8
    Good value for you money.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights

    After 10PM the main entrance is closed and sometimes you have to wait for the night person to open the door. The Air Conditioning is a bit noisy but what do you expect for 29 USD/night.

    Good value for you money. Good location and restaurants in the area. I liked that they had large, individual Safety Deposit Boxes at the reception. The previous reviewer Giovanni could have used their Safety Deposit Box. Good place to stay if you are in transit to the other areas of the Yucatan or if you just one to stay for a couple of days in Cancun.

    Stayed in March 2018

  • Reviewed: 3 March 2018

    4.6
    Toilet in the room was
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet in the room was Broken, had to wait for someone to fix it instead of getting another room. They asked to charge higher price then what was Written .in . .booking The air conditioning in the room was very noisy!

    Stayed in February 2018

  • Reviewed: 27 January 2018

    9.2
    Excellent value for money.
    • Leisure trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Area where hotel is located is not that attractive. No lobby or any food or coffee service on premises.

    Basic needs are all there for low cost. Clean, quite, large rooms with writing desk, central location, walking distance to bus terminal. Helpful staff. I was there two times and I enjoyed the stay both times.

    Stayed in January 2018

  • Reviewed: 15 March 2017

    10
    Friendly and helpful staff, everybody knows good English.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 5 nights

    You hear a bit music from surrounding bars at night. But it's playa del carmen, you have that everywhere.

    Friendly and helpful staff, everybody knows good English. Rooms and common areas of hotel cleaned daily. Good AC, safe available, small fridge in room. Small personal area in front of room with hammock and rope to dry swim/diving gear. Excellent location: everything (bus, colectivo, beach, supermarket, ferry) within 10 minutes walk. Was there for 10 days and would go again.

    Stayed in February 2017

  • Reviewed: 1 January 2017

    7.1
    Staff was nice, beds made daily, new towels everyday, market...
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Very noisy area, request room on the upper floors! 15-20 min walk to bus station for zona hoteliera ( beaches)

    Staff was nice, beds made daily, new towels everyday, market 28 across the street, oxxo and aki supermarkets nearby.

    Stayed in December 2016

  • Reviewed: 11 July 2017

    4.6
    Only one friendly staff
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Only one friendly staff

    Stayed in July 2017

  • Reviewed: 24 March 2017

    2.9
    Stay away from this place the staff stole all my money from the room whiting one hour
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    I went out one hour for dinner and the hotel was empty and in this hour that I left the keys in the reception all my money disappear ,

    Stayed in March 2017

  • Reviewed: 8 September 2016

    6.3
    Clear room
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    Not possible to pay with credit card and it was difficult to had change !

    Clear room

    Stayed in August 2016

  • Reviewed: 3 September 2016

    4.2
    Disappointed
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Staff not helpful nor friendly, coakroaches in the shared restroom and in the stairs

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 May 2016

    9.2
    The hotel is in a quiet street but still very central.
    • Leisure trip
    • Solo traveller

    The bathroom was not as clean as I am used from European hotels. The TV was old and very blurry (but who watches TV on vacation?).

    The hotel is in a quiet street but still very central. The stuff was very friendly although they didn't speak any English. Internet connection was quite good for VoIP and screen sharing (mostly).

  • Reviewed: 7 March 2016

    7.5
    Good location if you want to visit downtown of Cancun, close...
    • Leisure trip
    • Group

    The air condition is quite loud, the room smells a bit musty but its clean and comfortable

    Good location if you want to visit downtown of Cancun, close to the Mercado 28, ATM and exchange. Not far from bus station

  • Reviewed: 28 February 2016

    8.8
    10 minutes walking to the bus stop, very close to Mercado,...
    • Leisure trip
    • Group

    10 minutes walking to the bus stop, very close to Mercado, where you can do shopping and buy food. Definitely recommend it. The rooms are clean. It is not allowed to drink or smoke in the hotel

  • Reviewed: 30 January 2016

    7.9
    The location was good enough where taxi rides would range...
    • Leisure trip
    • Couple

    The interiors are very old, you can see old stains on the ground and some on towels and blankets but overall it was still a clean place! The staff only spoke Spanish so make sure you brush up on your Spanish skills and beware of slow wifi.

    The location was good enough where taxi rides would range from 30-50 pesos each, and close enough to walk to a couple markets and restaurants. There was a water jug on each floor so we were able to fill our water bottles everyday. The room was a little dark but we were able to sleep just fine. My favorite part of the place would probably be the shower head, it looked brand new and had good pressure! The pricing was great for what they offered.

  • Reviewed: 12 June 2015

    5.8
    The location was perfect, with a market nearby (delicious...
    • Leisure trip
    • Group

    The airco is placed next to the beds! (placed on head level). We could not sleep all night because it was way to hot without, but with it was freezing (with the icecold breeze directly on our face).

    The location was perfect, with a market nearby (delicious food and souvenirs) and ATM's

  • Reviewed: 22 March 2015

    6.7
    WiFi connectivity
    • Solo traveller

    Language problem nobody could talk English. Another issue despite hotel having my credit card information thro booking agent the hotel insisted I pay before staying - forefront. This was embarassing

    WiFi connectivity

  • Reviewed: 7 January 2015

    5.0
    I spent just one day there.
    • Leisure trip
    • Solo traveller

    Personal. Friendly but the receptionist was talking by phone, going somewhere. An I was waiting during this time. BTW, you cannot plug 3 pin US charger. All power plugs are 2 pin only. I had to charge my laptop outside in cafe.

    I spent just one day there. Check in took me more than 30 minutes.

  • Reviewed: 15 May 2016

    8.3
    clean and big room.
    • Leisure trip
    • Couple

    staff can not speak English at all.

    clean and big room.

  • Reviewed: 8 March 2016

    6.3
    Friendly staff
    • Leisure trip
    • Solo traveller

    Need better mattresses and larger tvs and better wifi

    Friendly staff

  • Reviewed: 26 February 2016

    8.3
    Easy access to markets, buses to beach were only a 10 minute...
    • Leisure trip
    • Solo traveller

    Easy access to markets, buses to beach were only a 10 minute walk. Very inexpensive and clean.

  • Reviewed: 14 January 2016

    8.3
    The location is just by the local market.
    • Leisure trip
    • Solo traveller

    The location is just by the local market. The place is not fancy but comfortable if you are not too picky.

  • Reviewed: 16 October 2015

    6.3
    Its location.
    • Leisure trip
    • Solo traveller

    The rooms are like prison cells, no natural light, etc. The wifi is useless too!

    Its location.

  • Reviewed: 2 May 2015

    5.0
    It's close to the bus station, and cheap
    • Leisure trip
    • Solo traveller

    Not a particularly nice hotel, room stank of cigarettes

    It's close to the bus station, and cheap

  • Reviewed: 10 April 2015

    8.3
    Its quiet and transport is always available
    • Business trip
    • Solo traveller

    Its quiet and transport is always available

  • Reviewed: 4 April 2015

    9.6
    Walked across the street to the bus station at 4:00AM to get...
    • Leisure trip
    • Couple

    Walked across the street to the bus station at 4:00AM to get to the airport

There is 1 review without text. This impacts the overall review score.

Showing 1 - 25

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