Avenida Lopez Portillo #70, 77564 Cancún, Mexico
#135 of 207 hotels in Cancún
Guests' ChoiceBased on 261 hotel reviews
7.5Cleanliness
8.1
Comfort
8.0
Location
7.4
Facilities
7.4
Staff
7.7
Value for money
7.8
Free WiFi
6.7
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End of dialog contentReviewed: 11 March 2024
Jeet
GermanyThe address on booking.com is wrong and the Google address is correct. Unfortunately I had to pay double for the taxi as I went to address listed on the platform and then the taxi driver helped me get to the right location. I had checked with the accommodation but they said I had the “right address”. Also, the place can do with some upgrades but overall, it’s a decent place
The staff was very nice and polite
Stayed in March 2024
Reviewed: 8 February 2024
Julie
CanadaBedside table lamp for reading. Softer pillows.
Location was good. Everything was very clean
Stayed in January 2024
Reviewed: 22 January 2024
Benjamin
HungaryWe missed our shuttle to Holbox, so we had to book a hotel at the airport, and this was one of the cheapest ones. Everything was ok, the location is quite central, mind you there’s nothing to do in this area. It’s close to the ferry if you want to travel to Isla Mujeres. It’s a great no frills hotel, you get what you pay for.
Stayed in January 2024
Reviewed: 15 January 2024
Wendy
CanadaDoor to our patio didn't lock, headboard had a hole in it so wasn't pleasant to look at, and hallway window with a light on right outside it, with no blackout curtains. But it worked for what we needed.
Great stay for one night. Plane landed later and needed a place close to the ferry to Isla Mujeres. Room was small, but for one night, it worked. Small restaurant, and gas station convenience store across the street. Had good sandwich croissants. Pool looked good, but we didn't use it.
Stayed in January 2024
Reviewed: 13 January 2024
Janine
CanadaThe mattresses and pillows are not the most comfortable, but someone from the staff team managed to find us a couple more comfortable pillows. There isn't a cafeteria at this hotel, that would've made a difference to at least be able to purchase coffee, snacks or even water without crossing the busy intersection. No pool towels are provided either.
Super clean space, rooms were comfortable and spacious and close to where we wanted it to be. Great value for the money we paid, as we just needed a place to sleep after our day activities. The pool was huge and clean, it was a great little find!
Stayed in January 2024
Reviewed: 3 January 2024
Skol
CanadaShower stopped working for an entire day. No windows to the outside from our bedroom :/
Decent location.
Stayed in January 2024
Reviewed: 27 December 2023
Lucy
United Kingdomthe key stopped working so they had to keep letting us into the room with the master key til they could fix it (took over a day to sort)
the pool was nice
Stayed in December 2023
Reviewed: 24 December 2023
Боева
United Statesthe hotel is far from the sea, the view from the window is not very good, breakfast was not given, although I asked to include it when ordering
the room is clean. the room is big enough
Stayed in December 2023
Reviewed: 17 December 2023
Franz
Canadano alkohol allowed coffee shop not good
Stayed in December 2023
Reviewed: 15 October 2023
Izzy
United KingdomRoom was basic but really cheap and nearby transport links, so good for one night.
Perfect location near the bus station and ferry port. A couple of nice places to eat within walking distance.
Stayed in October 2023
Reviewed: 12 October 2023
Elia
SpainNo hot water, staff was rude, asked for a pen and she barely let me borrow one.
Room was big, didn’t go into the pool but it seemed nice. Good wifi.
Stayed in October 2023
Reviewed: 13 September 2023
Kornelia
PolandThe place was very clean, the staff was polite and helpful. The hotel is located close to the bus station and a walking distance from the ferry to the Isla Mujeres.
Stayed in September 2023
Reviewed: 30 August 2023
Gladys
MexicoThe strong perfume they use in the bathroom, the walls could be painted again
location is great if you want to be near Ultramar Ferry
Stayed in August 2023
Reviewed: 28 August 2023
Li
United StatesFine.
Swiming pool!
Stayed in August 2023
Reviewed: 26 July 2023
Yovani
HondurasThere was no signal for the TV
The AC
Stayed in June 2023
Reviewed: 11 July 2023
Amit
CanadaThe front desk staff didn't knew English. They could use a lesson in customer service as well. No common kitchen or coffee maker in the room.
Cleanliness and location
Stayed in July 2023
Reviewed: 1 July 2023
Bert
GermanyNo luggage storage shortly before or shortly after stay. Arrived an hour early and couldn't go out for a walk but instead stayed with luggage in lobby.
Nice, clean ,very calm. Good interior, nice staff
Stayed in June 2023
Reviewed: 18 June 2023
Armando
United Statesthe location
clean friendly staff
Stayed in June 2023
Reviewed: 13 April 2023
Elisa
United StatesUnless if we pay for the coffe do one refill
Was clean place The personal was nice
Stayed in March 2023
Reviewed: 1 April 2023
Elisabeth
United KingdomBought two small bottles of water from reception when we arrived at night and in the morning they didn’t have any more to sell. Very minor but would have been good to have the option to buy more! If you are staying to get to the ferry port the location is good (10 min taxi to the port) but if not I would not recommend the location
A cheap but functional hotel not too far from the ferry to Isla Mujeres. Staff were friendly, rooms were basic but fine for what you pay for
Stayed in March 2023
Reviewed: 9 March 2023
Maarit
FinlandNo alcohol accepted, why? People are grown ups, that should not be a problem.
Room was very basic, nothing extra. No hairdryer. No alcohol accepted! Staff spoke very little english. Location was perfect. Good price. Buss stop very near, 600 meters.
Stayed in March 2023
Reviewed: 17 February 2023
David
United KingdomGood facilities.
Stayed in January 2023
Reviewed: 14 February 2023
Jorge
United StatesBroken sliding door, no night lamp and no side table
Location, cleanliness, comfort
Stayed in February 2023
Reviewed: 16 January 2023
Colleen
Canadalocation
close location to the ultramar ferry.
Stayed in January 2023
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