Broken umbrellas at the pool

Location

Stayed in April 2024

No more Adult Hotel.

The Roof Bar and Pool. My room was very nice, and clean.

Stayed in April 2024

If full there is not enough lounges with shade by the pool. Mattress had a big sag in it.

Location

Stayed in March 2024

No worked great for us.

The roof top pool was a little sun filled oasis. Great pool , sitting areas, umbrellas, bar and fantastic happy hour. (3 hours) and really good made to order food at reasonable prices.

Stayed in February 2024

They need to learn English they really can't communicate and food takes forever when is just simple french fries

Stayed in December 2023

There should be a pictured menu to look at for breakfast as the lady each morning spoke no english and couldnt explain options available so I just ended up eating same thing each morning to make it easy. The pool area shouldve been cleaned up by staff. One one occasion there was a table to empty beer bottle and 2 empty package of cigarettes. These sat there for about 3 hours. Was there when I arrived and still there when I left.

The pool over all was great. It was nice and quiet which was what I was looking for. The Breakfast that I had each day was perfect! My room was perfect for just me as I travelled alone.

Stayed in December 2023

The hotel is old and needs maintenance. The pictures on booking.com are excellent, but the reality is different; the hotel needs remodeling. The rooms don´t have a phone, and it isn't easy to communicate with the front desk. The bed is not comfortable because it is too old. The air conditioning didn´t work the first night.

The staff is friendly and the location is great.

Stayed in September 2023

The location is perfect to walk around fifth Ave and the beach. The food for breakfast is buffet really clean and tasty. The staff is really friendly

Stayed in May 2023

no hay mini bar ni batas de baño

la terraza y la piscina

Stayed in May 2023

The air conditioning leaked, but within 5 minutes they’d sent someone up who fixed it quickly. So just a sign of their great service

We were only there for one night, but wished we stayed longer! Really fun part of town and the hotel itself is great, with a lovely rooftop area and palmy garden, the staff were also phenomenal (especially the wonderful Sandra!)

Stayed in May 2023

Check-in and check-out were a bit weird, as I had already paid on Booking.com they took my credit card to run it for the entire cost of the room and not just for the incidentals. When we were checking out, they sent houskeeping by the room before they would let us leave to ensure that everything was okay despite having the card for incidentals. This delayed us a bit and almost made us miss the ferry.

The room was beautiful and spacious and even had a balcony. There was a pool and jacuzzi on the roof although we didn't' get the chance to use them. Location was great and close to the ferry

Stayed in March 2023

AC was not working well our first 2 nights

location , roof top pool

Stayed in April 2023

little bit noisy

location big room

Stayed in February 2023

the facilities in the room could be better - the TV didn’t work and requested help and the staff were not helpful, we felt like we were being difficult.

pool area, room was clean, staff at pool were friendly

Stayed in February 2023

A bit noisy as the hotel is located just next to the 5th avenue

The hotel is clean and comfortable, the reception is available 24/7, the hotel has an amazing rooftop with swimming pool and beds. We really enjoyed our Sunday sunbathing on the rooftop, DJ Axiz was playing we had the best time!

Stayed in January 2023

Nice location. Would recommend you to book a room with a window..

Stayed in January 2023

The music and sound from multiple nightclubs was a HUGE issue at night. Even when sleeping with earbuds - the construction zone & empty buildings around the hotel - cause the local night club music to echo and reverberate every night. Guests who are light sleepers should choose an INTERIOR ROOM or perhaps the hotel could consider stronger insulation around the front and sliding doors facing the streets.

I LOVED the hotel atrium space and the rooms. The rooms were comfortable and the front desk staff was very accommodating and personable. I really appreciated their efforts in trying to accommodate some of my needs. I would definitely stay here again!

Stayed in December 2022

Basic

Hotel was good value for money

Stayed in October 2022

several infrestructure minewhile i was staying there. not nice.

excelent location

Stayed in August 2022

I would suggest that the waiters be more attentive to hotel guests at the pool area, a few instances on the same day, servers were attending only the guests who paid the daily pass or were participating on their Salsa event.

Very friendly staff. Room was great, very spacious. The only odd thing would be the way the shower is set up (no doors). Breakfast was good, first day they offered a buffet style with local dishes, second day was 'a la carte' menu with set plates for the included breakfast, or other add ons ($). Pool location (rooftop) was very nice. Clean. Organized. Friendly staff.

Stayed in August 2022

I didn't like the smell of the bathroom. There was no microwave in the room and no hammock.. This hotel needs some work very outdated. Construction was right outside the room daily. The night front desk guy was very rude couldn't hardly speak English.. The floors r made of hard tile not good for a small child. But its a good place 2 stay for the price.

I loved the roof top pool and the bed was very comfortable..

Stayed in July 2022

there was some construction during our stay was a little disruptive

location, pool, parties

Stayed in June 2022

The restaurant server was no so friendly. perhaps you will get a different one!

the pool was amazing! DJ was playing great music.

Stayed in January 2022

Really nice pool area. Friendly staff. Big room, comfortable bed. Clean.

Stayed in March 2022