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Reviews of The Westin Los Cabos Resort Villas & Spa 5 stars

Carretera Transpeninsular km 22.5, Los Cabos, Baja California, 23440 San José del Cabo, Mexico

#29 of 34 hotels in San José del Cabo

Guests' Choice

Review score

Based on 64 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.2

  • Facilities

    8.9

  • Staff

    9

  • Value for money

    8

  • Free WiFi

    9.5

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Showing 1 - 25

  • Reviewed: 6 September 2018

    10
    overall it's good.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 4 nights

    I wish if we got a room with better view. We got a corner room and there was a tank or something (a cement construction), it blocked the ocean view from our room.

    Everything was excellent including staff, hotel and location. My family and I had a great time.

    Stayed in September 2018

  • Reviewed: 20 August 2018

    9.2
    Amazing views!
    • Leisure trip
    • People with friends
    • Two-Bedroom Villa
    • Stayed 5 nights
    • Submitted via mobile

    Location isn’t all that great since you definitely need a taxi going to San Lucas and San Jose. Spent more money on that than food and shopping.

    Amazing views!

    Stayed in August 2018

  • Reviewed: 19 July 2018

    7.5
    Excellent if not for the fall my Mom took that could have been avoided
    • Leisure trip
    • Family with young children
    • Studio Villa
    • Stayed 5 nights

    My Mom took a bad fall due to unevenness between floors not being clearly marked. She hurt he forehead, right wrist, knee, and ankle. There were all kinds of problems dealing with the Hospiten facility she was taken to and the Westin did not do enough to help her through this. The injuries from her fall affected her negatively throughout the trip. Shortly after her fall, the Westin staff did put tape down to clearly mark the unevenness to help prevent future falls, but I felt this should have already been there as it is on other areas of the resort where there are steps or unevenness. Also, the pool water was too warm, especially given the hot and humid days we experienced.

    The bed was excellent and the comfort within the room was very good.

    Stayed in July 2018

  • Reviewed: 12 July 2018

    9.2
    Staff were great.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights

    The hotel was under construction so not all the pools were open and there was scaffolding blocking the main view of hotel. Beach was not swimmable due to strong rip currents, but sand was nice.

    The 2 Bedroom suite was great.

    Stayed in July 2018

  • Reviewed: 22 March 2018

    9.2
    WOW :)
    • Leisure trip
    • Couple
    • Studio Villa
    • Stayed 3 nights

    10 USD for parking per 24 hours.

    Everything - amazing !! Pool was warm in the evening. Great kitchen facilities. Great room view Very comfortable bad We used the grill facility to make fish, it was very good. All facilities are top quality

    Stayed in March 2018

  • Reviewed: 18 December 2017

    9.6
    Beautiful property with excellent staff.
    • Leisure trip
    • Group
    • Studio Villa
    • Stayed 4 nights
    • Submitted via mobile

    Work out room was small relative to size of property. Pool area is right at the water and wait staff friendly and responsive.

    Spacious two bedroom with two patios. Kitchen, dining room and luvimg room.

    Stayed in December 2017

  • Reviewed: 31 October 2017

    4.2
    Grounds were nice
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    Booked an ocean view got a view of the wall. Bed hard as a rock, back hurt for two hours after awakening.attempted to tell staff at checkout, and got a shoulder shrug. Was good it was only a one night stay

    Grounds were nice

    Stayed in October 2017

  • Reviewed: 15 August 2017

    6.7
    I booked through booking.
    • Leisure trip
    • Family with young children
    • Studio Villa
    • Stayed 5 nights
    • Submitted via mobile

    I booked through booking.com and then realized that the starwood hotels had the room for a little less. Booking working with me to get the rate, but when I got to the hotel they didnt honor the price. Also, the property had some things that needed to be fixed, such as uneven pavement. I happened to fall on and scrap up my face, palms and knees.

    Stayed in July 2017

  • Reviewed: 31 July 2017

    8.3
    Great for business and or a family vacation as the villas...
    • Business trip
    • Couple
    • Studio Villa
    • Stayed 1 night

    It took a while to get room service and other hotel amenities due to the size of the prperty

    Great for business and or a family vacation as the villas have large rooms with ensuite laundry and a kitchen. The property is massive and be ready to walk and get your steps in for the day. Very beautiful views

    Stayed in July 2017

  • Reviewed: 17 July 2017

    10
    The staff is incredible there.
    • Business trip
    • Solo traveller
    • Studio Villa
    • Stayed 5 nights

    I would have liked them to mention on their website that the beach is not accessible from a resident stand point. You can see it, you can hear it, but you cannot swim in it as it is a very dangerous stretch of beach. You can sit and watch it all day, as it is 50 yards from the pool and makes for a beautiful sight.

    The staff is incredible there. They make everyone feel like a millionaire. They cater to every need with a smile, and make you feel as though it is a pleasure to serve you. The rooms are magnificent. The comfort, and cleanliness is obvious from the moment you step out of your vehicle. By far the best accommodations I have stayed in. The Spa, Gym, restaurants, and market are all top notch.

    Stayed in July 2017

  • Reviewed: 14 July 2018

    10
    I rated the beach low because as with the majority of...
    • Leisure trip
    • Family with young children
    • Premium One Bedroom Villa
    • Stayed 4 nights

    I rated the beach low because as with the majority of beaches in Los Cabos, you are unable to swim there.

    Stayed in July 2018

  • Reviewed: 19 May 2018

    10
    The staff was amazing, we had a fantastic view and the room...
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night

    The breakfast is a bit pricey, but definitely worth it!

    The staff was amazing, we had a fantastic view and the room huge!

    Stayed in May 2018

  • Reviewed: 3 April 2018

    10
    Beautiful, for a big place it felt private due to all the...
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 10 nights
    • Submitted via mobile

    Loved it

    Beautiful, for a big place it felt private due to all the twists and turns.

    Stayed in April 2018

  • Reviewed: 24 March 2018

    6.7
    Terrible location. To far from town,
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    Staff at restaurant was slow, food choices limited, food was not great.. not a lot of dining options.. no late dining options

    Stayed in March 2018

  • Reviewed: 20 March 2018

    9.6
    the check in time is too late.
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    the check in time is too late. We stay in the lobby until 4pm to get the room. Normally other hotel get check in at 2pm

    Stayed in March 2018

  • Reviewed: 8 March 2018

    10
    Poor closet/drawer space for clothes
    • Leisure trip
    • Couple
    • Studio Villa
    • Stayed 4 nights
    • Submitted via mobile

    Poor closet/drawer space for clothes

    Stayed in February 2018

  • Reviewed: 20 February 2018

    7.9
    The pools and fun activities
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 4 nights
    • Submitted via mobile

    Our “ocean view” was obstructed and our room couldn’t be changed

    The pools and fun activities

    Stayed in February 2018

  • Reviewed: 17 February 2018

    10
    The cleanness of the property.
    • Leisure trip
    • Family with young children
    • Studio Villa
    • Stayed 2 nights
    • Submitted via mobile

    The cleanness of the property.

    Stayed in January 2018

  • Reviewed: 6 February 2018

    7.5
    I think they can warm uo the polls with solar panels it wood...
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights

    I think they can warm uo the polls with solar panels it wood be great

    Stayed in February 2018

  • Reviewed: 27 November 2017

    10
    Staff was amazing.
    • Leisure trip
    • Couple
    • Studio Villa
    • Stayed 2 nights
    • Submitted via mobile

    Staff was amazing. Property is very secure. Beach was great but no swimming because of shore break and strong currents.

    Stayed in November 2017

  • Reviewed: 22 October 2017

    9.2
    Really enjoyed the property and the staff great place to stay.....
    • Leisure trip
    • Group
    • Studio Villa
    • Stayed 1 night

    You need to install more hand rails with you stairs....Would be very helpful for senior citizens.

    Great staff.....always very attentive......

    Stayed in October 2017

  • Reviewed: 5 October 2017

    10
    Wonderful time.
    • Leisure trip
    • Couple
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    Too many elevations on the property. Too many ramps

    Great restaurants on the property. Love our room. Friendly staff.

    Stayed in September 2017

  • Reviewed: 2 September 2017

    6.7
    good
    • Leisure trip
    • Family with young children
    • Studio Villa
    • Stayed 3 nights

    High prices on the restaurants

    very good place to rest

    Stayed in August 2017

  • Reviewed: 30 July 2017

    7.1
    Great location, poor service
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 5 nights
    • Submitted via mobile

    Service

    Property

    Stayed in July 2017

  • Reviewed: 27 July 2017

    8.8
    Pool
    • Leisure trip
    • Couple
    • Two-Bedroom Villa
    • Stayed 7 nights
    • Submitted via mobile

    Walking so much

    Pool

    Stayed in July 2017

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 25

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