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Reviews of Villa Maria Cristina Hotel 5 stars

Paseo de la Presa de la Olla 80-A, 36000 Guanajuato, Mexico

#2 of 96 hotels in Guanajuato

Guests' Choice

Review score

Based on 191 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    8.9

  • Facilities

    9.5

  • Staff

    9.4

  • Value for money

    8.9

  • Free WiFi

    8.6

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Showing 1 - 40

  • Reviewed: 21 May 2018

    9.2
    Luxurious!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    Air conditioning in room was a little noisy. Controls could have worked better.

    Breakfast served until noon!!! Grounds were wonderful. Movie viewing room was unexpected bonus.

    Stayed in May 2018

  • Reviewed: 21 May 2018

    7.1
    A bit far from the center but very nice option.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    Staff is a bit slow to attend above all in the pool area. Room was only cleaned once we specifically asked for it (at 4pm). Nespresso coffee in suite is not free which for me was very disappointing for this type of hotel. The Hotel is a 20' walk from the center.

    Nicely sized and comfortable room. Overall good facilities including a pool, spa and a movie theater where you can play our own movies.

    Stayed in May 2018

  • Reviewed: 29 April 2018

    9.6
    Absolutely worth a stay - you feel like you are whisked off...
    • Leisure trip
    • Group
    • Patio Suite
    • Stayed 1 night

    The ability to have abundant natural light spill into your room during the waking hours was bit difficult with the style and height of the shutters, but the grounds were so lovely that you just needed to step outside to enjoy the sunshine.

    Absolutely worth a stay - you feel like you are whisked off into another world. The crisp white linens and comfy bed are just dreamy - one of my best sleeps in Mexico!

    Stayed in April 2018

  • Reviewed: 15 April 2018

    4.6
    Way overpriced hotel. I have stayed in several fine hotels in the world. They were worth the price.
    • Leisure trip
    • Group
    • Patio Suite
    • Stayed 1 night

    Cleanliness was a major shortfall. Jacuzzi didn't function at all and the water was murky. Dirty wine glasses by the pool side, and the staff was nonexistent for the day's opening. Table cloth was dirty.

    The only thing I was impressed with was the bathroom facilities.

    Stayed in March 2018

  • Reviewed: 24 March 2018

    9.2
    Wonderful experience staying here. I will be back and recommend to my friends
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The Jacuzzi in the balcony was not clean enough. I would recommend the Jacuzzi is cleaned and the water is changed before the guest check in.

    Beautiful and quiet place! I like the patio, room decoration and the lovely balcony, the bed is very comfortable, the bathroom is very clean and big.

    Stayed in March 2018

  • Reviewed: 19 February 2018

    10
    Amazing weekend!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    I loved the hotel. It is bigger than I ever thought, amazing confortable room, great facilities and service and beautiful view. Although it s not right in the city center, I prefer the location because you can actually rest and spend a relaxed day.

    Stayed in February 2018

  • Reviewed: 28 November 2017

    9.6
    Charming, well run hotel with excellent facilities.
    • Leisure trip
    • Couple
    • Patio Suite
    • Stayed 3 nights

    Would have preferred a longer stay!

    A beautiful hotel situated about 20 - 25 minutes walk away from the old town of Guanajuato, but in a very interesting district in its own right, with art nouveau villas and the reservoir in strolling distance. There are very frequent buses, and taxis are reasonably priced. The room was spacious and very clean and well equipped. The outdoor heated pool was lovely, with unrestricted opening hours, and there are many quiet patios and garden areas. A wide choice at breakfast, from light continental to hearty Mexican. Would love to return!

    Stayed in November 2017

  • Reviewed: 19 March 2017

    9.6
    A beautiful and QUIET hotel in Guanajuato
    • Leisure trip
    • Couple
    • Patio Suite
    • Stayed 1 night

    Not a lot to see in the hotel's immediate neighborhood.

    This is a very comfortable hotel built in a beautifully remodeled 150 year old mansion, situated in a quiet neighborhood only a few minutes by taxi to the center of town. We had previously stayed in the central Plaza Jardin but were unable to sleep because of extremely noisy partying until 2:00am every morning! The staff was very friendly and helpful, especially when we were unable to open our room safe containing our passports the night before our return to the USA!

    Stayed in March 2017

  • Reviewed: 30 January 2017

    10
    Everthing is perfect.
    • Leisure trip
    • Couple
    • Patio Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all

    Everthing is perfect. The food is fantastic. Very clean and quite. The deco and facility are all very delicate. Able to relax and enjoy the life here. The rooms are named as the families names, which is very special. The only pity is only stayed one night here. Can't feel enough at all. Next time I will definitely come back to stay longer and enjoy the spa.

    Stayed in January 2017

  • Reviewed: 27 December 2016

    10
    Fabulous 5 5TAR
    • Leisure trip
    • Couple
    • Patio Suite
    • Stayed 4 nights
    • Submitted via mobile

    Water in heated pool a little warmer. Otherwise perfect accommodation

    Fabulous. Very clean. Staff cannot do enough when asked. Restaurant staff and meal's excellent. 5 star all the way.

    Stayed in December 2016

  • Reviewed: 17 December 2016

    9.6
    Absolute comfort
    • Leisure trip
    • Couple
    • Patio Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything was amazing, we stayed an extra night! The pools, jaquizi and balconies are brilliant and all the staff helpful and friendly. The food was great too.

    Stayed in December 2016

  • Reviewed: 14 November 2016

    8.3
    Room
    • Leisure trip
    • Family with young children
    • Double Suite
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast, for a relais et châteaux very disappointing (good thing only for charge) Food could be better, again for a relais et châteaux very disappointing Shower not working Not easy access for those with wheeling chair or stroller Charging crazingly for transport to airport and city tour (way above national regular fairs)

    Room Facilities Staff

    Stayed in November 2016

  • Reviewed: 3 October 2018

    10
    Fantastic!
    • Leisure trip
    • Couple
    • Patio Suite
    • Stayed 1 night
    • Submitted via mobile

    Wonderful pool, beautiful rooms, great restaurant!

    Stayed in October 2018

  • Reviewed: 30 September 2018

    10
    The property is absolutely beautiful.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The property is absolutely beautiful. Very tasteful decor, clean and quiet.

    Stayed in September 2018

  • Reviewed: 25 September 2018

    10
    This is the best hotel I have ever stay in GTO.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    This is the best hotel I have ever stay in GTO. Staff is very friendly and the spa and other amenities are spectacular.

    Stayed in September 2018

  • Reviewed: 19 September 2018

    7.5
    Room size
    • Leisure trip
    • Couple
    • Patio Suite
    • Stayed 1 night
    • Submitted via mobile

    The restaurant

    Room size

    Stayed in September 2018

  • Reviewed: 29 July 2018

    10
    Great Place -Fantastic Facilities - Outstanding Food - Profesional Staff! We love it!
    • Leisure trip
    • Family with young children
    • Patio Suite
    • Stayed 2 nights

    Too short Stay ahaha! But we will be back!

    We like everything! Fantastic Property! Great Staff! great Food!

    Stayed in July 2018

  • Reviewed: 13 July 2018

    8.8
    Beautiful hotel with great food!
    • Leisure trip
    • Couple
    • Patio Suite
    • Stayed 1 night

    Beautiful hotel

    Stayed in June 2018

  • Reviewed: 5 June 2018

    10
    Spectacular hotel, amazing suite, friendly & helpful...
    • Business trip
    • Couple
    • Patio Suite
    • Stayed 4 nights

    Spectacular hotel, amazing suite, friendly & helpful staff.

    Stayed in June 2018

  • Reviewed: 5 May 2018

    9.6
    Luxury and convenience in lovely Guanajuato
    • Leisure trip
    • Couple
    • Patio Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nice location with good restaurants nearby. Long walk to town. Short cab ride.

    Luxurious. Pampered.

    Stayed in May 2018

  • Reviewed: 27 December 2017

    8.8
    Good Food and Beverage.
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night

    Room was very cold and difficult to warm up.

    Good Food and Beverage. Nice rooms.

    Stayed in December 2017

  • Reviewed: 23 October 2017

    10
    Excelente
    • Leisure trip
    • Solo traveller
    • Patio Suite
    • Stayed 1 night
    • Submitted via mobile

    La atquitectura

    Stayed in September 2017

  • Reviewed: 7 September 2017

    10
    Most romantic get away Perfect place for couple's.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    Wi-Fi cut in and out.

    The Hotel staff is the best their hospitality is extremely polite and helpfull to their guest .

    Stayed in August 2017

  • Reviewed: 3 September 2017

    7.5
    comfortable
    • Leisure trip
    • Family with young children
    • Double Suite
    • Stayed 1 night
    • Submitted via mobile

    Very expensive car transportation, Poor English speaking staff members

    Delicious food at the hotel restaurant

    Stayed in August 2017

  • Reviewed: 31 July 2017

    10
    THE SECOND REASON TO VISIT GUANAJUATO
    • Leisure trip
    • Couple
    • Patio Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything: staff, room, facilities and food

    Stayed in July 2017

  • Reviewed: 11 July 2017

    10
    Lovely hotel- unpretentious but charming
    • Leisure trip
    • Group
    • Patio Suite
    • Stayed 3 nights
    • Submitted via mobile

    You have to taxi to town

    Lovely hotel- unpretentious but charming

    Stayed in July 2017

  • Reviewed: 26 June 2017

    9.6
    The most beautyful hotels in Guanajuato
    • Leisure trip
    • Group
    • Patio Suite
    • Stayed 1 night

    The service in the restaurant could be better.

    Absolutly great hotel. Nice garden with great pools. A lot of love to the details.

    Stayed in June 2017

  • Reviewed: 26 June 2017

    5.4
    Overrated.
    • Business trip
    • Solo traveller
    • Patio Suite
    • Stayed 5 nights

    Overpriced. This hotel was noisy, from the staff early in the morning and the people walking on the floorboards above.

    The rooms were large

    Stayed in June 2017

  • Reviewed: 20 June 2017

    10
    Thank you !
    • Leisure trip
    • Group
    • Patio Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in May 2017

  • Reviewed: 9 February 2017

    9.2
    Great place to relax.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Terrible wifi. Assistance and housekeeping in the spa area could be improved.

    Beautiful hotel and spa. Comfortable beds. Restaurant.

    Stayed in February 2017

  • Reviewed: 19 January 2017

    10
    Great place to stay
    • Leisure trip
    • Couple
    • Patio Suite
    • Stayed 4 nights
    • Submitted via mobile

    Facility and staff were exceptional. Would for sure stay again. We loved it.

    Stayed in January 2017

  • Reviewed: 29 December 2016

    9.2
    FANTASTIC FOOD, BEAUTIFUL ROOMS AND SPA
    • Leisure trip
    • Couple
    • Patio Suite
    • Stayed 1 night
    • Submitted via mobile

    ALTHOUG QUIET, A LITTLE FAR FROM THE CENTER OF TOWN.

    food, food, food. Staff were great

    Stayed in December 2016

  • Reviewed: 18 October 2016

    9.6
    Stunning
    • Leisure trip
    • Couple
    • Patio Suite
    • Stayed 1 night
    • Submitted via mobile

    Beautiful property

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 May 2016

    9.6
    Excellent place.
    • Leisure trip
    • Couple

    Close to the city center but requieres a 5 min cab drive or 15-20 min walk.

    Excellent place. All details are taken care of. staff is ultra helpful. food is great. Place is extremely nice and comfortable. various tempered pools and jacuzzis. Large rooms.

  • Reviewed: 8 April 2016

    10
    The charm, ambience, and wonderful personal service.
    • Leisure trip
    • Couple

    Breakfast (included) was disappointing. Somewhat tasteless, poor coffee. Disappointed restaurant near the pool was closed. Slow wi-Fi.

    The charm, ambience, and wonderful personal service. Staff eager to help and serve. Lovely architecture. Wonderful car service to town.

  • Reviewed: 3 February 2016

    6.7
    For the price the food was not up to par.
    • Leisure trip
    • Couple

    For the price the food was not up to par. Also, some of the staff did not understand English well enough to help with arranging a guide. Their email does not work with the address they have on their website

  • Reviewed: 28 June 2015

    10
    The hotel is in excellent conditions, you really feel...
    • Leisure trip
    • Group

    Probably a little far from downtown, but a 20 min walk can take you there.

    The hotel is in excellent conditions, you really feel pampered. Pool in good temperature. Parkinglot in the hotel available.

  • Reviewed: 27 March 2016

    7.9
    The service, the facilities, the colonial look and feel
    • Leisure trip
    • Group

    Tiny double bed for a 5 star @ 131cm is not acceptable.

    The service, the facilities, the colonial look and feel

  • Reviewed: 1 December 2015

    8.3
    facility
    • Leisure trip
    • Couple

    value

    facility

  • Reviewed: 18 October 2015

    7.5
    Appearance& staff
    • Leisure trip
    • Couple

    Service in restaurants was slow and couldn't get an order right

    Appearance& staff

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 40

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