Carretera Palenque Ruinas km 2.9, 29960 Palenque, Mexico
#3 of 40 hotels in Palenque
Guests' ChoiceBased on 127 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
9.0
Value for money
8.9
Free Wifi
8.8
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End of dialog contentReviewed: August 29, 2025
Jeremy
United KingdomA fridge in the room would have been good.
The hotel is about a ten minute drive from Palenque centre and as a result calm and surrounded by forest. The grounds are well cared for and there are two pools (one was still being renovated when we stayed). The rooms are very clean with lovely bathrooms and hammocks outside. We really liked the small coffee machine in the room and the ice bucket that could be filled at the bar. Pool towels are provided and umbrellas when it rains! The restaurant was much better than we expected and we ended up eating there three times and only driving into Palenque once. It did lack atmosphere but the food was well cooked and they were very good at dealing with food allergies. The breakfast buffet felt a little expensive and not quite as good as dinner. Staff were helpful and cheerful. Basically it was the perfect location to relax, see and hear howler monkeys and explore the local area.
Stayed in August 2025
Reviewed: August 18, 2025
Karen
FranceCons: The hotel only offers a breakfast buffet, which can feel expensive if you’re not looking for a large morning meal
This hotel is within walking distance of the archaeological zone of Palenque. It offers a swimming pool, a gym, and the ancient experience of a temazcal. Surrounded by nature, you can wander freely and feel far from a typical hotel stay. At the same time, the rooms are equipped with air conditioning, an essential comfort in this town.
Stayed in August 2025
Reviewed: August 1, 2025
Kathrin
GermanyFood at the restaurant wasn't that great and pretty pricey.
Friendly staff, nice pool
Stayed in July 2025
Reviewed: June 27, 2025
Ian
CanadaFor a property which is said to be pet friendly, we found the pet fee to be excessive, the highest I have paid anywhere in memory. It seems like little more than a cash grab to charge a daily premium almost 50% above the regular room rate for a small dog, but no such premium for children, teenagers or groups.
The property is beautiful, a series of buildings connected by lovely outdoor walkways, each with a few hotel rooms. Some rooms are quite a walk from the reception up an incline, but the staff helped us with our bags upon check in and check out. The outdoor spaces had beautiful plants, and we could hear howler monkeys at times and see interesting wildlife. The room was spotless and nicely equipped with a coffee maker, TV, good internet, effective a/c, a safe, and the bathroom had very nice soaps and shampoos. Staff were universally helpful, pleasant and welcoming. There was ample parking. The room was quiet, although we could hear housekeeping carts being moved outside in the morning. The main hotel pool was closed for repairs, but the second hotel pool was available for use. The location was ideal to visit the Palenque ruins, the town of Palenque and waterfalls and other attractions in the area.
Stayed in June 2025
Reviewed: June 26, 2025
Jonathan
United StatesThe main pool was close do to contracción
The property
Stayed in June 2025
Reviewed: June 17, 2025
Edward
United StatesMy room was up the hill.
Great value! Nice room and a comfortable bed. Howler monkeys were calling out at night. That was k8nd of neat.
Stayed in June 2025
Reviewed: May 24, 2025
Katharine
United StatesPlaced far away, up the hill. The resort was empty. The pool near our room was poorly maintained - the clean pool was near the front and a long walk - so never used it. No fridge in the room (we knew this but would have been handy) until the phone was connected (missing the cord) we had to walk to the front desk to ask anything.
Comfy bed. Great shower. Close to the palenque national park. Good food at the restaurant. Strong AC. Ceiling fan. Netflix was an option once the tv was fixed. Spotlessly clean.
Stayed in May 2025
Reviewed: May 6, 2025
Yves
MexicoStaff is not attentive ;
Great facilities , good location
Stayed in May 2025
Reviewed: April 16, 2025
Davis
MexicoReally beautiful property, really nice location, friendly staff and a comfortable, clean room. Only complaint is the barking dogs that started way too early in the morning and never stopped. Other than that a very pleasant stay.
Stayed in April 2025
Reviewed: April 6, 2025
Jorge
United StatesGreat location and facilities.
Stayed in March 2025
Reviewed: March 26, 2025
Michael
United StatesStaff was friendly but too use to dealing with large tour groups and not couples or small groups not on tour. Bar, did not understand what a margarita is. The bar was unimpressive.
Setting and accomodations were excellent
Stayed in March 2025
Reviewed: March 25, 2025
Roberto
United StatesNothing wish I could have stayed longer.
Perfect place to do your activities like go to archeological sites and cascadas. The rooms are clean. Staff is great in accommodating you.
Stayed in March 2025
Reviewed: March 10, 2025
Luis
MexicoLocation, facilities, pool, nice rooms, great food
Stayed in March 2025
Reviewed: February 26, 2025
Luc
BelgiumLovely grounds and buildings in a tropical park like setting, great pool, comfortable rooms and good buffet breakfast.
Stayed in February 2025
Reviewed: February 1, 2025
Maureen
CanadaI have nothing negative to say other than the repetitive menu. After 2 days it got boring. The waiters were all very pleasant.
Everything. It was beautifully landscaped , the rooms were situated for privacy, and the pool was absolutely stunning, especially with the lighting at night. It was definitely one of the most attractive resort-like places we’ve stayed at. It was immaculately clean. Top marks to the hard-working cleaners.
Stayed in January 2025
Reviewed: December 31, 2024
Patricia
United StatesThe restaurant is a bid outdated. The food was decent but not great.
Very pretty, quiet and nice rooms.
Stayed in December 2024
Reviewed: December 29, 2024
Saar-rah
ItalyOur room was very far from the reception Staff did not offer to take our luggage to the room via buggy Avoid dinner/lunch at the restaurant, food isn’t great
Nice location in the jungle Large room, hot water, working fan Close to town, close to the ruins
Stayed in December 2024
Reviewed: December 16, 2024
Pierrette
United KingdomBeautiful gardens, nice pool and excellent location very close to the archeological site of Palenque.
Stayed in December 2024
Reviewed: December 5, 2024
Amal
United StatesNothing.
It was a fantastic stay.
Stayed in November 2024
Reviewed: November 20, 2024
Daniels
CanadaStaff never smile and uniforms are very dated. One huge dining room with a very limited menu that is neither Mexican or continental. Staff need training g in service!
Beautiful gardens, nice big clean room, great pool
Stayed in November 2024
Reviewed: November 19, 2024
Bras
NetherlandsThe almost complete lacking of English speaking staff was unexpected for a hotel with this price tag.
Good location close to the maya temples. Also the bed in the king room was very big and comfortabel.
Stayed in November 2024
Reviewed: November 13, 2024
Luis
United StatesAmazing hotel
Stayed in November 2024
Reviewed: October 21, 2024
Luis
MexicoI felt the mattress little old
The pool and the tropical enviromet
Stayed in October 2024
Reviewed: August 5, 2024
Pierluigi
ItalyThe restaurant could be improved.
Excellent location, the villas are very beautiful and the complex immersed in nature is fantastic!
Stayed in August 2024
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