Everything was really great! The garden is really beautiful, full of hummingbirds. Abel the owner and Elena, his daughter, took really good care of us, gave good recommendations and organized our visit to Yaxchilan and Bonampak, with an excellent dériver and guide. They also organized our transfer to and from the airports.

Stayed in April 2024

nothing

Beautiful place to be, very silent

Stayed in February 2024

We liked everything, the place , the people , as well as service and cordiality. Beautiful complex of cabins among nature

Stayed in December 2023

Nothing.

It is embedded into wonderful nature and the staff is very attentive and very friendly!

Stayed in December 2023

The quiet country setting and farm to table menu, the freshwater pool and private cabin with a deck. The family winnika!

Stayed in December 2023

I wouldn't recommend it if you're driving a small car... the last 500 m are quite bad. Even if it was not raining, our car got stuck in the mud one day and needed help to tow it. It's probably better if you drive an SUV, AWD, etc.

Wonderful little hotel with a super helpful and nice staff

Stayed in December 2023

Nothing

Beautiful cabines in the middle of the vegetation. Excellent restaurant. Really nice people. Close to the ruins and road to the waterfalls.

Stayed in December 2023

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The accommodation and the family who look after it are a golden find. The houses are in the middle of the jungle, you are immersed in nature and everything in the hotel is designed to be in harmony with the environment - even the food is home-grown and was some of the best we had on our trip. The warmth of the staff also deserves special recognition. We had a few transportation problems and they helped us immediately and with all available resources. The houses are superbly equipped, very, very clean and even with several guests it feels as if you are on your own. You can easily get to the Palenque ruins with the hotel's own transport at any time and be picked up again, it takes about 15 minutes. We had no car during our stay, so you can access the hotel also via Taxi. All in all, a really great stay (10/10) that we would definitely recommend to anyone.

Stayed in December 2023

No negatives but bear in mind you are not that close to any shops.

Amazing location surrounded by trees with seclusion from the hustle and bustle of life. A great chance to observe wildlife and lovely welcoming staff that where incredibly helpful. We saw humming birds outside our room, saw howler monkeys and watched the parrots fly over to roost at night.

Stayed in December 2023

You feel very close to nature staying at Winíka Alterra. The natural swimming pool is fantastic! A family of howler monkeys was staying near the property, which was wonderful to see.

Stayed in November 2023

We wished we stayed longer!

Beautiful hotel in stunning location in the middle of nature. Nice, modern cabins with private balcony, A/C, and comfortable beds and pillows. Great to go to sleep and wake up with the sounds of nature. We saw an array of birds, big iguanas and heard the howler monkeys. We were lucky to be the only guests there. The staff are amazing, very helpful and kind. Breakfast from the restaurant is very good, we also had lunch there one day which was great.

Stayed in November 2023

Nothing

We loved our night here and wished we had stayed for longer! The natural swimming pool is great and the cabins are also lovely with great big windows. All the staff are very helpful and friendly. A perfect place to stay to relax with the noises of the jungle

Stayed in November 2023

Part of the bed was damaged, things like this need fixing before new guests are arriving.

The bungalows were nice designed.nice pool area and beautiful view from the restaurant.Beautiful nature around .

Stayed in November 2023

We had a wonderful stay during our travels in Mexico. The perfect location when planning to visit Palenque right in the middle of the jungle. You can hear the monkeys and the staff is extremely friendly. Peaceful and relaxing with the natural pool. The food was extraordinary, we loved the breakfast lunch dinner and desserts. The road to the hotel is a dirt road, we came by taxi which was perfect. Would not recommend waking with luggage.. they have a taxi to the Palenque sight, laundry service which was excellent and can even organize a private driver to San Cristobal de las Casas. Thanks!!

Stayed in September 2023

Very peaceful, very nice people.

Stayed in July 2023

Terrible issues with the restrooms. Had to call multiple times the staff for fixing. There kind of thing should just not happen. The dirt road to the location should be better kept.

Nice and helpful stuff. The location stunning in the middle of the jungle. Very nice food. Interesting pool (not for everyone).

Stayed in July 2023

portions in restaurant were a bit small, a bit dirt road to reach the place but acceptable and only 500m.

Pool was very nice, nice open restaurant, room very comfortable with terrace, very quiet place, people very friendly and very well speaking English !

Stayed in July 2023

Nice staff, lovely place, natural swimming pool

Stayed in August 2023

I found some prices at the restaurant exaggerated and unfriendly. We ordered eggs, wanted a bread loaf and had to pay 75 pesos for 2 bread loafs!! (5 USD)

The rooms were very clean and comfortable

Stayed in July 2023

Very atmospheric and relaxed environment. Small resort run by a friendly family. Natural swimming pool is great for swimming and relaxing. The restaurant has a nice terrace overlooking the jungle and they make tasty fruit drinks. Evening meal was nice too. During our tour we enjoyed relaxing here for a few days.

Stayed in July 2023

Nothing

The place is really great! The cottages are spacious and have a cozy veranda overlooking the wonderful garden. Swimming pool is lovely and the restaurant offers a nice variety of food. Staff is great and very welcoming. We warmly recommend Winika for visits to Palenque!

Stayed in July 2023

Nothing

Very friendly staff…good restaurant

Stayed in July 2023

Wi-Fi is not stable or fast enough. They should look into getting a Starlink. The road is a bit of a challenge but doable. Just take it easy ;) I would recommend cleaning some of the trash on the road. I would have loved to have a small desk in the room.

First of all: Palenque did not turn out to be the Pueblo Magico imagined, so we were very glad not to stay in the city. Easy to get to the archeological site without getting into the city. Super friendly reception. The cabin had the AC on, so it was nice and cool inside. Everything was super clean, even the shower head looked like new. The bed was firm and super nice for sleeping. Great attention to detail. The pool was amazing and it was cleaned every day. Having a restaurant on site was also a big plus. While expensive for Mexican prices, the food was good but the servings are small. Breakfast was also good but the servings are small. We like a big breakfast so that we can have a late lunch. Parking on the property, absolutely secure. Overall a great experience and we would come back in a heartbeat.

Stayed in July 2023

Nothing. We had such an exceptional experience

Such an incredible place to stay! Beautiful cabanas in an organic farm, exceptional local food fresh from the farm. The service was caring and we had the best time staying at Winika!!!

Stayed in April 2023