25A Farquhar Street, 10200 George Town, Malaysia
#131 of 177 hotels in George Town
Guests' ChoiceBased on 5290 hotel reviews
7.0Cleanliness
7.6
Comfort
7.6
Location
8.4
Facilities
7.3
Staff
7.7
Value for money
7.4
Free WiFi
7.0
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End of dialog contentReviewed: 23 April 2024
Grant
CanadaNote that unlike other Penang hotels they add about 25% (4+ additional charges) to Booking.com charges. Also, once in, everything is chargeable. To make 1 local phone call involves registration process, deposit and then per call charging.
Very nice hotel in central location. Just as nice as when i stayed 30 years ago.
Stayed in April 2024
Reviewed: 22 April 2024
Ooi
MalaysiaYes,it's i like
Stayed in March 2024
Reviewed: 22 April 2024
Norhidayah
MalaysiaCustomer service at reservation counter not friendly
Room : Nice & comfortable Breakfast : Very delicious and I'm very like it Location : ok
Stayed in April 2024
Reviewed: 20 April 2024
Asokan
Malaysiano comment
What I like is the location of the hotel are very convenient to all areas. Then the room also good, neat and clean.
Stayed in April 2024
Reviewed: 20 April 2024
Noorita
MalaysiaAdditional bed was too bad. My daughter had a back pain bacause thin and sagging mattress. slack bed spring condition Ceiling leakage
I stayed here before and satisfied. We repeat but unfortunarely no sofa in the room. The beds are good but not the additional bed. Furniture quite old furniture
Stayed in April 2024
Reviewed: 19 April 2024
Ah
MalaysiaCar Park too far from lobby
Convenient
Stayed in April 2024
Reviewed: 18 April 2024
Ang
SingaporeNothing to not like this location
Location was good, near to Georgetown's amenities.
Stayed in March 2024
Reviewed: 18 April 2024
Datuk
MalaysiaFrontline staff not friendly and need for improvement.
Easy access
Stayed in April 2024
Reviewed: 18 April 2024
William
AustraliaThe toilet u fortunately blocked twice and had to be cleared
Room and location good .
Stayed in April 2024
Reviewed: 17 April 2024
Francis
MalaysiaThe pool was a good size. Should post no spitting around the pool as we did see few guests spitting which was gross and no consideration to other guests.
Staff was friendly and helpful.
Stayed in April 2024
Reviewed: 16 April 2024
William
AustraliaToilet and shower
Room and location good . However the toilet blocked twice .
Stayed in April 2024
Reviewed: 12 April 2024
Bevan
New ZealandBeds very hard and the advertised gym not there.
Good location. Staff very friendly
Stayed in April 2024
Reviewed: 11 April 2024
Eric
MalaysiaAbit old, same area needs to improve as in furnishing and painting on the wall. Abit dusty but most of the time not in hotel so is fine, the location is perfect.
It is in the centre of the city so very good on that, the view is also nice. Would come back next time if plannkng to go penang.
Stayed in April 2024
Reviewed: 9 April 2024
Avraham
United KingdomNothing
All
Stayed in April 2024
Reviewed: 8 April 2024
Angelsee18
SingaporeWould be better if the surrounding area was a little more wheelchair accessible.
Wonderful service from all the staff which cancels out any minor inconveniences.
Stayed in April 2024
Reviewed: 6 April 2024
Ej
United KingdomRooms are a bit tired / old
Great location
Stayed in April 2024
Reviewed: 4 April 2024
Yeong
MalaysiaMy room was an adjoining room. Whenever the next room occupants talked, I can hear and it disturbed my sleep. Try to soundproof the adjoining door.
Stayed in March 2024
Reviewed: 4 April 2024
Lee
MalaysiaNot within walking distance to mall and shops
Quiet envirolement
Stayed in March 2024
Reviewed: 2 April 2024
Artaxerxos
MalaysiaOld furniture.
Spacious room, ample parking spaces, complimentary beverages and toiletries, in room facilities, strong WiFi.
Stayed in March 2024
Reviewed: 1 April 2024
Ben
SingaporeThe hair-dryer was spoilt but we did not bothered to change as we were only there for a short stay. If there are available USB plugs, that will be great. The noise barrier is poor. Haha.......can hear the loud pub music @ level 1 till 11pm which may not be a good thing for early light sleeper.
Room was big and spacious, minimum basic facilities were available. The air-con is good, the bedsheets are clean. The bed is hard and nice which is what I preferred.
Stayed in March 2024
Reviewed: 31 March 2024
Yap
MalaysiaAir-cond is noisy, furniture is old, shower head is leaking, room lighting is dim. Need major renovation…
Bed is clean. Provide toothbrush, toothpaste, iron board, hair dryer. Keycard for lift access allow you to go the specific floor. Price is good.
Stayed in March 2024
Reviewed: 31 March 2024
Ck
MalaysiaThe room, which was meant for 3 pax was not ready after we checked in at noon but actually went into the room after 5.00pm only. Hotel is quite dated and probably in need of refurbishment. Water pressure in bathroom left much to be desired. And the extra bed provided had served its time.
Fairly large room for family of 3 adults. Good view of the sea. Beds are comfy saved for the extra bed provided. Some places of interest and restaurants are within walking distance. Oh yes, not forgetting the staff who always provide service with a smile...KUDOS. Overall our stay was pleasant.
Stayed in March 2024
Reviewed: 30 March 2024
Gin
Malaysiathe safe was locked and took a while for the people to come fix and had to call a few times. The parking - once the car park was charged as the TNG was not registered properly, and had to call the duty manager . But they did reimburse and that was good
the room was big as i book family room, location is good
Stayed in March 2024
Reviewed: 29 March 2024
Shamuganathan
MalaysiaThe room look spacious
Stayed in March 2024
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