Room was dusty, with little attention to detail regarding cleaning. Limited range of food and drink at restaurant and bar. Facilities and rooms needs renovating - everything is tired and dated.

Pool facilities were great and clean. Good range of food for breakfast buffet.

Stayed in April 2024

My issues weren’t with this property specifically but more with the concept of resorts overall (the tourist trap feeling). Specifically I think the resort is in dire need of a renovation. The interior of the rooms are pretty good and modern but overall the concept feels very dated. I would definitely stay at Tioman island again but I am not sure if I would choose the Berjaya resort. I would next time fly in on Berjaya’s plane and not take the boat ferry - that was a truly miserable experience.

The location is wow so amazing. One of the best beaches I’ve ever stayed at.

Stayed in April 2024

Facilities need to book in advance like spa, cycling etc. Probably on the first day of the checkin. Number of ferry to the Timon island our just 4 (2 from Mersing and 2 from Tanjung Gomek), so if you dont book in advance you may not get seat and you will have to take sea taxi which are expensive

Beach is clean and comforting. Breakfast is only buffet but has good option.

Stayed in March 2024

It’s a huge resort so if your room is far from the hotel front desk or restaurants, you have to call a buggy or walk 5-10 min. depending on where your room is.

The hotel was on the beautiful beach. It’s just hard to get there from anywhere from Malaysian cities.

Stayed in March 2024

Travelling on Wawasan Ferry was so rocky & strong disel smell made many people sea sick & throw out. Hopefully more activity in Tioman

Glad to meet Captain Louvi. He was very hospitable & a good model as a leader who showed his utmost service during our stay.

Stayed in March 2024

None.

Employee kindness, old facilities, but well-cleaned, cost-effectiveness is not bad.

Stayed in October 2023

nil

beach

Stayed in September 2023

Surrounding still under repairs

Beach

Stayed in September 2023

Food and management of restaurant was terrible. A piece of advice - keep the menu smaller so that it’s easier to manage orders.

Location, facilities and decor.

Stayed in September 2023

Some parts looking a little tired- but being re-painted

Chilled place

Stayed in August 2023

The restaurant's food needs to be improved especially due to its high price. Many basic beer brands are out of stock.

Good location and lots of activities you can do in the resort.

Stayed in September 2023

I wish there was bidet in every bathroom.

I like their layout of the whole resort, breakfast was good and staffs were helpful and reliable

Stayed in September 2023

The resort is aging and a bit run down. Not well maintained. It is a big resort, many chalets are not in good condition and are cordoned off. A bit unsightly. The rooms allocated to us were clean and tidy though. The location is not near to most eateries. On the last day it was raining, however the shuttle vehicle which brought us to the jetty was open concept and the passengers scrambled to seek cover. Most of us got wet.

Most of staff were very friendly. Chill and relax environment

Stayed in September 2023

The room we had was run down and poorly designed. Shower head was broken with water going everywhere The hot water was overheating and banging during the night Motorcycles were continually (all day and into the evening) going past our room to a maintenence depot. Didn’t not like the step in bath Although breakfast starts at 7am, the man that makes roti was never ready until 7:15ish, and prioritised making omelettes.(although this is a small thing, when time is an issue if diving or leaving the island, very disappointing)

Diving team Main restraunt Location

Stayed in August 2023

The matahari restaurant item pricing is okay but the portion they serve is not enough. I think, one person need to eat properly what they pay for.

The staff and greetings from the all the people in Berjaya was excellent. Breakfast and everything was excellent. Beach is neat and clean.

Stayed in August 2023

Cleanliness was very good except for underneath the bed (dusty). Expensive snorkel set rental

Big private beach for the resort with an amazing little island (Rengis) where some amazing snorkelling is possible (easy to go there with a kayak that you can rent directly on the beach from very friendly staff). Good food options and very friendly staff in general. Would definitely go here again!

Stayed in August 2023

Lack of choice of food. A lot of things not available when asked. Cleaning of rooms could have been a lot better

The beach.

Stayed in August 2023

It is quite pricy, therefore the value for money cannot be that great. Although our room was renovated, in the common spaces like restaurant, bar and from the outside of the bungalows you could see that the hotel is a bit old/ worn-out. The dinner in the Thai-Indian restaurant was 6/10.

The resort's beach looks better in reality than in pictures, it is actually one of the best beaches in the island. There are some sunbeds in the shade where you can spend a few hours. Also you can swim to the Reggis island which is just in front of the hotel and experience amazing snorkeling with multiple colorful fish, even some (tiny) reef sharks and turtles. The location is generally very convenient, as it is close to Tekek which is the central island point. We got a free upgrade to a better room, as it was available. We surely appreciated that.

Stayed in August 2023

Variety of food available

The beach and the islands!

Stayed in August 2023

run down areas like golf course. meals were limited after 2 days. many tame monkeys taking your food. bikes not maintained, not allowed to ride outside the resort? why? no one could answer except "this is the rule"

beach, snorkeling, pool. weather. Cabins were nice

Stayed in August 2023

Breakfast was decent but other food was not & expensive. We used to take extra cakes/pastries at breakfast and get pot noodles for lunch (kettle in room). Luckily Restoran Jeti Paya next door to resort does good value tasty dinner and cheap beer. We also went to Tioman Cabana in Tekek (walkable) and Sunset pizza in ABC (taxi) for dinner and recommend. Getting a great meal on the island is not easy but the rest of the island is idyllic so just be prepared for that!

Great pool, lovely beach with decent reef & fish to see plus Ringgis Island reef (boat trip). We enjoyed the games room: pool, snooker, ping pong, air hockey in air con. Good size rooms with comfy beds and air con plus fridge. Buggy service is quick and fun. Staff helped us take son to clinic in town. Snorkel trip to Coral Island was very good. Reception can arrange taxi trips for you to go to Tekek/ABC which were reasonable and efficient at picking you up later for return leg to hotel.

Stayed in August 2023

the hiking guide is too expensive and too proud.

Beautiful Environment

Stayed in July 2023

Nothing

The breakfast was amazing. Really good size swimming pool. beach bar was really nice and good vibe provided by live music. Staff was very very helpful. Surroundings were beautiful. Good choice of diverse restaurants. Good size room and modern bathroom

Stayed in July 2023

The restaurant was a bit funny. We never received what we ordered. Or we received what we ordered but it never matched the description in the menu and often parts of the ingredients were forgotten. We had quite a laugh about that. The pool area was great but we missed that the bar was open so you could buy a simple lunch when staying at the pool. We were often told that it would open but it never did before in the afternoon and then it only served drinks. It was a bit frustrating that we needed to dress up to go have a la carte lunch instead of staying at the pool and beach area not changing clothes all the time.

Location is great. The coral reef is just a few meters from the beach. However the current is quite strong so kids need to be accompanied by an adult. We travelled with kids and had two connecting rooms. This worked perfectly. The rooms are quite big and spacious. We loved the balcony where we could sit an play card games in the evenings. Welcome sodas and beers in the fridge was a great surprise for everyone. The staff was really friendly and helpful if we had any questions. Lots of animals to look at and enjoy for both kids and adults. We took the boat out to Rengis island. The best snorkeling place. Here we saw sharks, Nemo, snakes and lots of color full fish and squids.

Stayed in July 2023