Nothing

Very nice hotel In the jungle! Nice, clean pool,very friendly staff,big and clean rooms.

Stayed in September 2025

Our room was quite dark, but we did not spend much time there.

Very nice hotel In the rainforest. Super friendly staff,Who is always ready To help. Big,clean room with comfortable beds. Nice,clean pool. Tasty food.

Stayed in September 2025

Nothing! It’s wonderful.

This is a beautiful little haven and we were sad to only stay one night! We really felt like we were in the rainforest - the resort is full of well cared for plants and flowers, and the lodges themselves are very well thought out (and quite memorable!) The staff were super friendly and helped us out with various trip admin, and it has a very solid restaurant for dinner. Hard to fault this place and would recommend to anyone looking for calm and a bit of luxe before going deeper into the rainforest (as we did!) Super close to all the activities in Sepilok too

Stayed in August 2025

We stayed at this resort for two nights. The staff were extremely kind and helpful — always ready to assist. We also booked the night tour through them, which was very well organised. Our chalet was spacious and beautifully designed, and the surrounding area was lush and full of stunning plants. The overall atmosphere of the resort was peaceful and visually very pleasing. Breakfast was quite basic, but lunch /dinner very tasty. However, for the price we paid, we expected a more comfortable room during the day. Although the air conditioning was working, the design of the chalet caused it to become extremely hot inside during the late morning/day. It was nearly impossible to hot to stay in the room during the daytime, and even in the morning we woke up from the heat. Additionally, the room was not cleaned during our stay, and the towels were not replaced, something we definitely expected given the price range. The pool looked nice at first glance, but the water was so warm that it didn’t feel hygienic at all. I got out almost immediately. We also recommend installing a fan in the bathroom. Without air conditioning, it was unbearably hot to use the toilet or take a shower. One more thing that was quite inconvenient: the resort doesn’t offer a taxi booking service. We had to rely on Grab, but many drivers were unwilling to drive all the way to the resort. This made organising transport somerimes quite difficult. All in all, a mixed experience. The staff, the beautiful chalet, and the lovely natural surroundings were definite highlights — but for the price, some comfort and practical details really need improvement.

Stayed in July 2025

Lovely facilities, really clean, friendly and helpful staff

Stayed in July 2025

The fresh food was excellent, and so is the staff. All of them were very friendly and more than willing to help. And our guide Kai has a tremendous knowledge of the wildlife. He was more than willing to tell a lot of it, to stop when we saw an animal even when it didn’t fit the schedule. Kai and his boatmen where very enthusiastic and saw over and over again wild animals even before we even thought about it. We did several tours both day and night. And on every tour we were able to see different animals. We have had a great time!

Stayed in June 2025

The hot tub had to be filled with the shower which wasn’t ideal, the shower was just a hose inside the bath in hindsight if we knew this was the case we would of opted for a shower room over bath!

The staff were super friendly, great pool & beautiful looking resort! The fried rice was yummy!

Stayed in June 2025

Was charged 100 for a transfer from the airport, when our return journey through grab was 40.. Soo many staff sitting around doing very little, when to me there were many things that could be done. Considering everyone staying were there on nature tours, nothing there was sustainable, no solar panels, powering lights, all of the amenities were from China in plastic (could you not work with locals to produce soap etc).

Room is dark and what you'd expect from a chalet, it's cute no WiFi in the rooms. No where really to sit outside which was unfortunate. Location to sanctuary/RDC were ideal for us as we walked to both. Food was ok, expensive and lacking, a lot wasn't available. Pool was good, but seating options around it were lacking all of the furniture was broken and only two parasol available

Stayed in June 2025

Pretty rustic - see above - perfectly fine for us though, we don’t like 5* cosseting too much. Hot water was in short supply - chilly showers on one of the days we were there. You don’t mind this so much given it’s so warm, but for the money maybe we’d expect hot water. But overall - nothing not to like

Lovely place, real sense of being in the jungle, nicely-done rooms, very lovely staff. It’s pretty rustic but perfectly comfortable - we ate out in the evening in a place just 10 mins walk away which was great, but we breakfasted at Sepilok and spent a couple of lovely evenings sitting on our room terrace listening to the jungle. Nice enough pool. One night there was a local ‘family day’ event on which was lovely to be able to watch - lovely atmosphere.

Stayed in May 2025

The chalets needed a little work, the curtains were damp damaged and not weather proof.

The staff were lovely and attentive. The bar is very nice, but it was lacking atmosphere as it was quiet. Chalets were big.

Stayed in April 2025

The staff were fantastic.

Stayed in May 2025

The staff were amazing and very welcoming, the resort itself was stunning and in an excellent location for Sepilok Orangutan Sanctuary.

Stayed in May 2025

Chalets could do with some maintenance, but that's not surprising given the challenges of maintaining wooden structures in all that rain and humidity.

Perfect place to stay to visit the orangutans and sun bears - a gentle 20 minute walk to work off breakfast. The pool is very well maintained and just what you need in the heat of the afternoon. Mealtime can be accompanied by the in-house karaoke specialist who really should be on Malaysia's Got Talent (if that exists). The chalets are a reasonable size, though the aircon doesn't work in the bathrooms (at least in ours) and the beds are rather hard. Very helpful staff and good food, together with an excellent supply of chilled Tiger beer.

Stayed in May 2025

A comfier lounge area would be nice because you can end up spending a lot of time in the hotel if the weather isn't great. But overall a lovely resort!

Lovely resort near to the attractions of Sepilok, and just a 15 min walk to the Rainforest Discovery Centre. The staff were very friendly and attentive. The rooms were very cute and they provide umbrellas in case it's raining.

Stayed in March 2025

The most welcoming helpful and friendly staff. Nothing was too much trouble Lovely room. Comfortable and clean.

Stayed in March 2025

It feels a bit overpriced

Walking distance to the sanctuaries. Clean and spatious (simple) rooms Nice staff!

Stayed in March 2025

I wish the shower hot water time was longer. Use Clorox bleach to wash the towels so they are white. The towels look so dirty!

We liked the wonderful lodge, excellent service, spacious private cabin and nice porch out in front of the cabin.

Stayed in February 2025

The rooms were very clean and comfortable. Having AC was a huge bonus!

Stayed in February 2025

Room cleaning is only done upon request. The towels are spotted. The curtains are not black-out curtains & there's a lot of perimeter lighting, which could affect sleep.

The resort is situated close to the Rainforest Discovery Center, the SORC and the Bornean Sunbear Center.

Stayed in February 2025

Nothing

Ideal location for visiting the Orangutan rehabilitation Centre & Sun Bear Rescue Centre. Food is simple, good value & tasty. Rooms are traditional and include mosquito nets

Stayed in January 2025

The breakfast is basic, food is generally only OK, clean but very basic.

Perfect location near RDC, helpful staffs, the facilities are good considering it’s near the rainforest, it gives a feel of nature but still comfortable.

Stayed in February 2025

Nothing

The setting is beautiful, I loved the pool and the bar/restaurant area and I absolutely loved the cabins.

Stayed in January 2025

Would be nice to have mosquito nets added to the dorm beds as there were a lot around.

Staff were absolutely amazing! So friendly and caring. Food was great and the overall resort was beautiful. Perfect location between Sandakan/ Sandakan airport, the rainforest centre and the orangutans/sunbears. Really enjoyed my time here.

Stayed in December 2024

Beautiful resort and great value for money. Large, comfy beds and clean bathrooms. Food is of good standard, and location is amazing, being in-between the RDC and Orangutan and Sunbear Sanctuaries (as long as you are happy being in the middle of nowhere). Good wifi connection and signal, and amazing staff members

Stayed in December 2024