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Reviews of Eastern Pavilion Boutique Resort & Spa Cherating 3 stars

Lot 1303, Mukim Sungai Karang, 26080 Cherating, Malaysia

Review score

Based on 34 hotel reviews

6.9

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.9

  • Location

    7.6

  • Facilities

    6.6

  • Staff

    7.6

  • Value for money

    6.2

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Showing 1 - 26

  • Reviewed: 20 March 2018

    5.4
    I will comeback because i love the private pool, even tough garden and tv channel is bad.
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    Tv dont have astro. A fees of rm800 per night with no astro? Tv channel not clear and can watch 3 channel only! Please do something for the entertainment. Another one thing, garden and surrounding looks very old and not maintain. Please do replanting!

    The private pool is very clean. I love it!

    Stayed in March 2018

  • Reviewed: 19 February 2018

    5.4
    Great location, lovely staff, hotel needs a good clean, better food and more food and drink options.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 4 nights
    • Submitted via mobile

    Bad plumbing in the bathroom sink drain blocked so floor flooded. Shower didn't work properly. Toilet didn't flush properly. No hot water. No international channels on the tv. Mini bar empty. Telephones in rooms but not connected and nowhere to connect them. Room not very clean. Staff in restaurant friendly but food poor.

    Good location by the beach. Friendly, helpful staff, nice pool lots of sun loungers, lovely gardens and landscape.

    Stayed in February 2018

  • Reviewed: 2 February 2018

    9.6
    Lovely hotel and staff but not a good breakfast spread taste
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    The pavillion's pool has a rough side surface. The breakfast spread was good but the taste was not really something that i would be reminded for.

    Privacy and secluded area

    Stayed in February 2018

  • Reviewed: 12 September 2017

    6.3
    The awesome Cherating Beach
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night

    For RM750/night, the place needs urgent refurbishment. I would recommend the nearby Casa Titik. For example the wall of the Perlis House is so rundown, almost has holes on it. TV channels can be of more selection, so does the breakfast selection. There was a government block booking during our stay on the other side of the hotel, looks like the breakfast not enough for everyone. A guy was smoking while dealing at the front desk while we were checking out, and nobody pointed out to him that this is a non-smoking area. The private pool looks like have not been cleaned for ages, a lot of sediment on the floor. A big biawak lizard happily stays underneath the stairs leading towards the front door, while step #3 was broken and the hotel staff seemed doesn't bothered with it

    The Cherating Beach The Cherating Beach The Cherating Beach The Cherating Beach The Cherating Beach The Cherating Beach The Cherating Beach The Cherating Beach The Cherating Beach The Cherating Beach The Cherating Beach The Cherating Beach

    Stayed in September 2017

  • Reviewed: 7 September 2017

    5.4
    Average stay, not really value for money. Ideal for couple that need a quite n private place
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    Need at least an astro tv channel, bed and pillow need to change to new one. Towel is also not really clean. Breakfast selection too little.

    Private pool

    Stayed in September 2017

  • Reviewed: 24 July 2017

    5.4
    It is an ideal place for relaxation
    • Leisure trip
    • Group
    • One-Bedroom Villa
    • Stayed 1 night

    The interior appear old , dark & dated; the pool underneath tiles should replace a more brighter colour.

    Nostalgia old kampung style of living, tranquil environment.

    Stayed in July 2017

  • Reviewed: 8 June 2017

    2.5
    BIG disappointment.. I would totally NOT recommend it at all to anybody
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    WIFI broke down for the whole duration of stay. My kids were bitten by mosquito all over the face. So were the adults and the insects were pretty poisonous ones as well because after several days, the scar is obvious and still itch. Toilets were not clean i.e. bathtub, rooms were in worn out state... TV with only local channels, not even digital channel like Astro were included

    There is really nothing I like at all about the hotel

    Stayed in June 2017

  • Reviewed: 11 February 2017

    4.2
    My pathetic weekend getaway
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    Unfixed faulty lights, damp smelling dirty looking towels, unclean spaces behind furnitures, dangerous faulty electrical cables with exposed inside, dirty room service trays, rickety window blinds, rusty old hinges on villa entrance etc etc Bottom line, the place could do with a major make over. The concept is nice but the plan is not well followed trough. As if the place is falling apart and no one cares.

    The individual pool. Eventhough not well kept

    Stayed in February 2017

  • Reviewed: 4 August 2018

    7.5
    Room & operator
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    It great environment surounding view with nature kampung life....great for family trips..👍

    The service from hotel staff

    Stayed in August 2018

  • Reviewed: 27 March 2018

    4.6
    Not worth it
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    Is time to refurnish the facilities

    Near to the beach

    Stayed in March 2018

  • Reviewed: 26 February 2018

    7.9
    Enjoyable stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    slightly rundown

    privacy as it was quiet with a private pool

    Stayed in February 2018

  • Reviewed: 31 December 2017

    7.1
    A quick gateway from hussle and bussle city life
    • Leisure trip
    • Couple
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    The food is not something to shout about.

    Romantic Setting, great view as the villa is facing the sea and offer nice ambiance

    Stayed in December 2017

  • Reviewed: 24 October 2017

    3.3
    smelly bed sheets and towels
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    smelly bed sheets and towels

    Stayed in October 2017

  • Reviewed: 1 July 2017

    7.9
    Private pool, landscaping & reserved parking
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    Private pool, landscaping & reserved parking

    Stayed in June 2017

  • Reviewed: 18 March 2017

    7.5
    private swimming pool
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    no internet connection

    private swimming pool

    Stayed in March 2017

  • Reviewed: 3 March 2017

    7.5
    Nice classic wood finishing.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    Eventhough this is a suite, both units are separated by a balcony.

    Nice classic wood finishing.

    Stayed in February 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 16 March 2016

    7.5
    Location was really superb!
    • Leisure trip
    • Family with young children

    Very very poor internet connection in the rooms. Breakfast was good but need improvement.

    Location was really superb! The private pool was my kids favorite. Rooms are comfortable.

  • Reviewed: 1 March 2016

    3.3
    Property location was alright on the beach.
    • Leisure trip
    • Family with older children

    Went for the most expensive room expecting a high-end stay. Too bad for me and my other 4 family members, the restaurant is extremely dirty and the food is horridly poor. Facilities are abandoned and not functioning. WiFi not working in the room. Extremely too expensive for what we got (Villa - 900RM per night). Property is too old and poorly maintained. The place feels almost dead with only very few guests in the whole property (3 days 2 nights over weekend). Very dim and boring atmosphere. Reiterating the horrible restaurant (free breakfast) experience.

    Property location was alright on the beach.

  • Reviewed: 4 June 2015

    4.2
    Private pool
    • Leisure trip
    • Couple

    Pool very small, 1.1m deep only. Cleanliness is poor. Bathrooms were very narrow and dirty. Instead of having 2 narrow bathrooms, they should have just had one good sized one. The bedding was okay, but the room is so crowded with furniture that there isn't much space to move around. The lighting is terrible. Room service is okay, but the pricing on the menu and the pricing charged to us for cocktails were very different. Apparently, the menu in the room is not updated to the current prices. This is not something I would expect when paying RM750 a night at a Holiday Villa establishment. It goes against all Sale of Goods laws. The displayed price should take precedence but that did not happen.

    Private pool The beach. Good landscaping.

  • Reviewed: 29 May 2015

    6.3
    Clean beaches
    • Leisure trip
    • Family with older children

    Run down...check in and villa electricity problem. Air con was crazy cold no volume control. TV was not clear in Masterbedroom For the same price pernite We would have gotten a better stay in Bali....

    Clean beaches Peaceful no rowdy guests Ease of local food

  • Reviewed: 26 April 2015

    5.0
    The hotel location was good
    • Leisure trip
    • Couple

    Poor food , we had to change rooms due to wc blockage only one restaurant which was cafe standard .staff poorly trained and did not deliver what the hotel advertised

    The hotel location was good

  • Reviewed: 12 May 2016

    7.1
    The location.
    • Leisure trip
    • Couple

    Poor wifi in room. Shower facilities in bathroom not functioning.

    The location. The private pool

  • Reviewed: 26 April 2016

    4.2
    Nothing
    • Leisure trip
    • Couple

    Everything

    Nothing

  • Reviewed: 12 April 2016

    7.9
    Location and nice surrounding
    • Leisure trip
    • Family with young children

    Non

    Location and nice surrounding

  • Reviewed: 24 February 2016

    4.2
    Bad receptionist.
    • Leisure trip
    • Group

    Bad receptionist. No Wi-Fi and line.

  • Reviewed: 16 February 2016

    7.9
    The pool!
    • Leisure trip
    • Group

    The restaurant.the food are not vary and not tasty.they serve food as same as 2stars hotel😥

    The pool!

There are also 6 reviews without text. These impact the overall review score.

Showing 1 - 26

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