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Reviews of Hotel Fortuna Bukit Bintang 3 stars

No 87 Jalan Berangan, off Jalan Sultan Ismail, Bukit Bintang, 50200 Kuala Lumpur, Malaysia

#334 of 512 hotels in Kuala Lumpur

Guests' Choice

Review score

Based on 188 hotel reviews

6.9

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.7

  • Location

    8.1

  • Facilities

    6.2

  • Staff

    7.4

  • Value for money

    6.7

  • Free WiFi

    5.5

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Showing 1 - 75

  • Reviewed: 6 April 2018

    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Shower didn't work so I had to have a bath and water was rusty.

    It was older but it was tidy and good bed. I got upgraded which was lovely too. Decent hotel.

    Stayed in April 2018

  • Reviewed: 13 March 2018

    • Family with young children
    • Superior Room
    • Stayed 5 nights

    The room was a pretty cold, especially at night, without a way to really control our own temperature. Also a couple of disturbances from adjacent rooms, like fighting, constant door knocking.

    The location is a perfect walking distance from Pavillion Mall and other shopping centers, the room is quite nice for the price, and the staff are just lovely.

    Stayed in February 2018

  • Reviewed: 26 February 2018

    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 4 nights

    AC is common to all rooms and cannot be tuned. Old TV set.

    Located nearby Bukit Bintang monorail and metro stations, Jalan Alor (food street) and Changkat (bars street). Friendly staff

    Stayed in February 2018

  • Reviewed: 4 January 2018

    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    i wish to include free breakfast. that will be great.

    the room is big. comfortable. near to MRT station and location is great since near to jalan alor, pavilion, and other malls. easy to find food. will stay again next time.

    Stayed in January 2018

  • Reviewed: 27 October 2017

    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    How old the bathroom was, not dirty but I would say the same tub, sink and toilet as when the built the building. Not bad but just not eye appealing

    Great room, not all the bells and whistles but they have what you need for a stay. The bath/shower could use some help, not dirty but old. Wonderful location for enjoying the center of KL and all that is around.

    Stayed in October 2017

  • Reviewed: 15 October 2017

    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night

    - The furniture is too old - The toilet was not clean and facility is not well maintained

    - Excellent location just in the center of Kuala Lumpur - Friendly staff

    Stayed in October 2017

  • Reviewed: 15 October 2017

    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night

    The hotel room needs some upgrading cause it really feel like traveling back in time when u enter the hotel. Even the room key card still use the old locking mechanism. However with the room rate that you paid it seems justifiable.

    The hotel location is the main pulling factor for the stay. Being in the heart of bukit bintang making it accessible to shop, to eat and to experience the surrounding environment. Most of the major shopping outlets are within walking from the hotel like Lot 10, the Pavillion, Sungei Wang Plaza etc. The staffs are friendly and makes you feel welcome. Having an ample parking space added the necessary convenience for those who travel using their own transportation.

    Stayed in October 2017

  • Reviewed: 1 October 2017

    • Business trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    the aircond was centralized and too cold..so was shivering in middle of night

    minibar bathtub large space coffe making facility complimentary bfast wifi

    Stayed in September 2017

  • Reviewed: 28 September 2017

    • Group
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Service and cleane

    Very good service, very good experience hotel in Kl. Even 90's Indian super stars also stay there. Very good . Very safe stay with family

    Stayed in September 2017

  • Reviewed: 4 August 2017

    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is only "Asian style". There are no pancakes,toasts, eggs, etc. Only rice and spicy food. The location is pretty much far from everything in the tourist area.

    Spacious room with everything you need for yourself. Nice bed.

    Stayed in July 2017

  • Reviewed: 23 July 2017

    • Business trip
    • Couple
    • Superior Room
    • Stayed 1 night

    The air conditioner was too cold. The regulator was not working. There is no way to control the temperature. The technician said

    Great location, easy access to malls and food outlets.

    Stayed in July 2017

  • Reviewed: 28 March 2017

    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights

    Bathroom facility not upto the mark and also need to include Breakfast facility.

    I was stayed in room number 508,509,510 & 512 with my family members, I am very satisfied with friendly staff especially many many thanks to Ms. Peggy who welcomed me with great smile in her face. Her cooperation was nice. Safety is good but they need to improved their bathroom facilities. Otherwise everything was good. It was the reasons why stayed in this hotel for second time. Again thanks to Ms. Peggy of that hotel.

    Stayed in March 2017

  • Reviewed: 21 January 2017

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The aircond was too cold....when i switched it off there seemed to be mosquitoes or insects bitting me.that wasn't pleasant at all. So i had to on off the aircond frequently.I hope that the hotel facilities to be upgraded/refurbished..i stayed in room 303 and the door was shaky.. also the bathtub should be scrubbed. Eventho the location is good but with the price (with no bfast)is quite high for an old hotel.

    Check in and check out was a breeze.the room was spacious.reception and security were professional and courteous. Bed was pillow was ok. A spacious wardrobe. Good location.

    Stayed in January 2017

  • Reviewed: 29 November 2016

    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 7 nights

    This is my second time stay in this hotel as the hotel location is perfect for me, it's near to shopping places such as Lot 10, Pavillion, even one can walk to KLCC and etc etc, monorail station is a walking distance. Hotel staff very helpful and greet us with a smile. Most important thing for me is the room, it is comfy and clean.

    Stayed in November 2016

  • Reviewed: 19 June 2018

    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night

    Need to improve for the room and bed cleanliness issues

    Just comment for the room and bed was old

    Stayed in June 2018

  • Reviewed: 4 June 2018

    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Online

    Fair

    Stayed in June 2018

  • Reviewed: 6 May 2018

    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Room condition. Poor AC system. Awful bathroom. Low maintenance

    Stayed in May 2018

  • Reviewed: 9 April 2018

    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Please upgrade your hotel room and facilities

    Stayed in April 2018

  • Reviewed: 5 April 2018

    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Location is perfect and less noise.

    Stayed in April 2018

  • Reviewed: 1 April 2018

    • Leisure trip
    • People with friends
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Soso

    Goos location

    Stayed in March 2018

  • Reviewed: 30 March 2018

    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 3 nights

    the worst breakfast i ever had in a hotel. Shower not working, aircon very noisy, dirty and look old.

    Stayed in March 2018

  • Reviewed: 26 March 2018

    • Business trip
    • Group
    • Deluxe Room
    • Stayed 1 night

    TV old school, Aircond temperature can't adjust, smell not so good, water pressure very low.

    Nothing

    Stayed in March 2018

  • Reviewed: 14 March 2018

    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    11

    Stayed in February 2018

  • Reviewed: 13 March 2018

    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 3 nights

    A mouse in my room at night.

    Stayed in March 2018

  • Reviewed: 6 March 2018

    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Shower water pressure low

    Spacious room.well kept even its an old hotel

    Stayed in March 2018

  • Reviewed: 9 February 2018

    • Leisure trip
    • Group
    • Superior Room
    • Stayed 4 nights

    nothing

    location and friendly staff

    Stayed in February 2018

  • Reviewed: 4 February 2018

    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 6 nights
    • Submitted via mobile

    Wifi was very poor

    Nice location and good staff

    Stayed in January 2018

  • Reviewed: 22 January 2018

    • Business trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Old

    Stayed in January 2018

  • Reviewed: 22 January 2018

    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Center of kl

    Stayed in January 2018

  • Reviewed: 12 January 2018

    • Group
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    nice and helpfull staff...excellent location..very cheap..

    Stayed in December 2017

  • Reviewed: 6 January 2018

    • Leisure trip
    • People with friends
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything only the location is good

    Not good at all

    Stayed in January 2018

  • Reviewed: 4 January 2018

    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    The place and the room ..my kids is comportable

    Stayed in January 2018

  • Reviewed: 26 December 2017

    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Location and friendly staff

    Stayed in December 2017

  • Reviewed: 26 December 2017

    • Group
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Noise

    Location

    Stayed in December 2017

  • Reviewed: 25 December 2017

    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Old building need to renovate washrooms, lift etc

    Location is best

    Stayed in December 2017

  • Reviewed: 18 December 2017

    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Overall ok

    Stayed in December 2017

  • Reviewed: 5 December 2017

    • Group
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Booking dot com good

    Stayed in December 2017

  • Reviewed: 3 December 2017

    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Smelly, staff not friendly, room condition

    Nil

    Stayed in December 2017

  • Reviewed: 2 December 2017

    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    More control over the aircon

    Very lovely welcome from the reception staff especially Peggy

    Stayed in December 2017

  • Reviewed: 26 November 2017

    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    very...... very......... GOOD👍👍👍👍😍😍😍😍

    Stayed in November 2017

  • Reviewed: 11 November 2017

    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioner

    Location

    Stayed in November 2017

  • Reviewed: 1 November 2017

    • Leisure trip
    • Couple
    • Submitted via mobile

    I don't the surrounding. It's not safe for family vacation.

    I like the bed.

  • Reviewed: 31 October 2017

    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 7 nights
    • Submitted via mobile

    This hotel near to the training center I was attended

    Stayed in October 2017

  • Reviewed: 25 October 2017

    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly

    Stayed in September 2017

  • Reviewed: 11 October 2017

    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nothing

    Stayed in October 2017

  • Reviewed: 2 October 2017

    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night

    Security - I got people knocking at my door early morning

    The room was super cold

    Stayed in October 2017

  • Reviewed: 1 October 2017

    • Business trip
    • People with friends
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    A little dated but overall clean.

    Stayed in September 2017

  • Reviewed: 7 September 2017

    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night

    It was very neatest point for enjoy everywhere. Nice to see tourist guys and meet new peoples. Foot msg,,body msg are very good.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel need a bit or remodeling

    Close to the center of bukit bintang

    Stayed in August 2017

  • Reviewed: 22 August 2017

    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    1) No cafe. 2) Gate at the back of the hotel locked at night.

    The size of the room.

    Stayed in July 2017

  • Reviewed: 18 August 2017

    • Leisure trip
    • Group
    • Superior Room
    • Stayed 2 nights

    Location is good.Room view is excellent.

    You should more tidy & toilet clean.

    Stayed in August 2017

  • Reviewed: 18 August 2017

    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Amazing location

    Stayed in August 2017

  • Reviewed: 14 August 2017

    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Location and price

    Stayed in July 2017

  • Reviewed: 14 August 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Air conditioning system is not adjustable

    Location, price

    Stayed in August 2017

  • Reviewed: 5 August 2017

    • Solo traveller
    • Superior Room
    • Stayed 9 nights
    • Submitted via mobile

    The bathroom was not very clean but they did a reasonable job in cleaning it

    The central position and familiarity of the location

    Stayed in August 2017

  • Reviewed: 28 July 2017

    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The management should change the tv to a flat screen

    Open parking but secured at the hotel. Fast check in. Good bed

    Stayed in July 2017

  • Reviewed: 24 July 2017

    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The tiolet snd floor carpet need to be totally change

    This hotel very dirty abd old. The tiolet are really very old ans dirty. Need to do renovation

    Stayed in June 2017

  • Reviewed: 18 July 2017

    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Room order with breakfast. But no breakfast given. Instead the reception deny my order with breakfast.

    Cheaper order thru web.

    Stayed in July 2017

  • Reviewed: 18 July 2017

    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Bathtub was so old and looked yucky!

    Staffs were friendly

    Stayed in July 2017

  • Reviewed: 16 June 2017

    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    The room was filled with cigarette smell and very noice.

    Stayed in May 2017

  • Reviewed: 12 June 2017

    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    nice

    value over money plus strategic location

    Stayed in June 2017

  • Reviewed: 5 June 2017

    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet just like Horror Movie and smell not good

    Location are good

    Stayed in June 2017

  • Reviewed: 27 May 2017

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    From reception to room

    Location is good the rest is not recommended

    Stayed in May 2017

  • Reviewed: 9 May 2017

    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location is great if u travel with family. but alone its little bit dinger,worried to go out

    Stayed in May 2017

  • Reviewed: 4 May 2017

    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 3 nights

    Location, condition of the room, no internet range

    Tiada

    Stayed in May 2017

  • Reviewed: 27 January 2017

    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything except location and car park

    Location and free car park

    Stayed in January 2017

  • Reviewed: 26 January 2017

    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Poor wifi, did not always work.

    Good central location. Friendly front desk. Pretty good value for the money.

    Stayed in January 2017

  • Reviewed: 15 January 2017

    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The people work in hotel so lovely

    Stayed in January 2017

  • Reviewed: 9 January 2017

    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    Staff could've been a little friendlier

    The location was good

    Stayed in January 2017

  • Reviewed: 5 January 2017

    • Leisure trip
    • Couple
    • Submitted via mobile

    Aircond problems

    Location very strategic

  • Reviewed: 1 January 2017

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff un friendly and no selling skills.... cleanliness poor

    Stayed in December 2016

  • Reviewed: 24 December 2016

    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    There is'nt problems!

    Fortuna Hotel is very closely to me for a Long time...

    Stayed in November 2016

  • Reviewed: 24 October 2016

    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Old faniture

    Location

    Stayed in October 2016

  • Reviewed: 19 September 2016

    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom....not really clean

    Place surrounding with many restaurants

    Stayed in September 2016

  • Reviewed: 3 September 2016

    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Old furniture. Room rate little high.

    Location was good. Room space.

    Stayed in August 2016

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