Jalan Batu Feringgi, 11100 Batu Ferringhi, Malaysia
#8 of 25 hotels in Batu Ferringhi
Guests' ChoiceBased on 4650 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.7
Staff
8.8
Value for money
8.0
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 14, 2025
Yvonnelok
MalaysiaEnvironment
Environment
Stayed in July 2025
Reviewed: September 13, 2025
Sri
SingaporePerhaps the interior needs some upgrading & refreshed look
The facailites were amazing esp the swimming pools.
Stayed in September 2025
Reviewed: September 10, 2025
Samad
United StatesBreakfast is fine. Lots of options. Could be better especially the pastries, waffles Asian food is good
Stayed in August 2025
Reviewed: September 8, 2025
Ambarasi
MalaysiaBathroom door,can not lock as normal n no lock too.Better to have lock.Check in take too long time.and our league also mix there.we call n inform league colour n no,then only they bring to room.May be can improve league collection from customers put some tag there n or stickers,or customer name,or something bcoz they already confused.
Food,Morning breakfast very nice food.
Stayed in September 2025
Reviewed: September 8, 2025
Hafiz
MalaysiaNo early arrangement for groups rooms for connecting door for 5 rooms. And late check in for 1 rooms around 5pm.
Location & facilities for family . Relax & Awesome
Stayed in September 2025
Reviewed: September 6, 2025
Noraliza
MalaysiaSuggestion put the roof at parking place coz leaf & birds dropping on the car. Our car very dirty.& if customer like to stay & continue another day & night u all cannot make it.
All good
Stayed in September 2025
Reviewed: September 5, 2025
Nor
MalaysiaThe only downside was the parking, as it’s a bit far and we had to drop off passengers and luggage at the lobby first. But the staff were very helpful in assisting and delivering our luggage right up to the room, which made things so much easier.
Really enjoyed my stay here! The view was amazing, the atmosphere was relaxing, and the staff were super helpful and friendly. The facilities were great and the food was delicious. Definitely a hotel I’d love to come back to
Stayed in September 2025
Reviewed: September 5, 2025
Azril
MalaysiaNothing
Seaview
Stayed in September 2025
Reviewed: September 4, 2025
Noor
PakistanThere were a few drainage issues in the bathroom but the staff sent cleaners when informed.
Ideal location, great staff and amazing views. Right on beach and very close to the night market
Stayed in August 2025
Reviewed: September 2, 2025
Chung
Malaysiathe breakfast buffet is a bit underwhelming, food wise can improve variety and taste, coffee is too light, almost tasteless (please use good quality arabica beans). Please provide yogurt in individual box/can instead of letting everyone to take from a big bowl (not hygienic). Needed to wait to be seated even though there are 2 areas for breakfast, but still fully occupied.
Hotel staff is very friendly
Stayed in September 2025
Reviewed: September 2, 2025
Serrena
Malaysiaarrangment for the heavy queue for the breadfast time..very bad!!!
Pool side are great
Stayed in August 2025
Reviewed: September 1, 2025
Iwona
United KingdomNothing
Everything
Stayed in August 2025
Reviewed: September 1, 2025
Mohd
Malaysialobby to crowded
room service
Stayed in August 2025
Reviewed: August 31, 2025
Mohd
MalaysiaBreakfast menu... I think sambal nasi lemak need a more improvement
View was great
Stayed in August 2025
Reviewed: August 31, 2025
Nor
MalaysiaBeautiful place & nice environment
classy & clean
Stayed in August 2025
Reviewed: August 29, 2025
Kathryn
AustraliaFacilities for children
Stayed in July 2025
Reviewed: August 25, 2025
Nur
MalaysiaThe check in procedure could be a lot better. It took so long for the person in front of me, nearly 15 minutes. Unacceptably long for a check in process.
My stay was lovely. I love the pool and how close it is to the beach. The bed and pillows was comfortable. I will definitely come again. Variety of foods during breakfast but the taste could be better.
Stayed in August 2025
Reviewed: August 24, 2025
Feras
AustraliaFamily oriented, great for kids.
Stayed in July 2025
Reviewed: August 23, 2025
Mohd
MalaysiaThe hotel is located quite a distance from the city center. As Penang is well-known for its food attractions, most of which are in town, getting there can take longer than usual, especially during peak hours.
First of all, the hotel was lovely with good facilities, and the kids really enjoyed it. The room was comfortable, and housekeeping provided great service, always responding promptly to any requests. All the staff were very friendly and helpful. The food offered a wide variety, allowing us to enjoy different cuisines. Overall, our stay was very pleasant and enjoyable.
Stayed in August 2025
Reviewed: August 21, 2025
Yee
Hong KongThe hotel is aged, the decoration seems old.
A lots of facilities, swimming pool is good. Breakfast is full of varieties and taste good. Staff is nice.
Stayed in August 2025
Reviewed: August 21, 2025
Stephen
AustraliaOur main complaint was Overcrowding at Breakfast time. We had to queue to get a table. I believe it was lack of staff to clean tables, for next patron. Also anyone could wander in for Breakfast. Next time I would not include Breakfast in the booking, as it was not policed correctly. There are plenty of other places to eat. Gym was a bit small. Cocktails were wishy washy, scrimped on the alcohol.
Location was perfect, room was great, pool was great, service was great..Even the Monkeys came to greet us one day on our balcony which was a highlight. Breakfast was exceptional. Compliments to the Chef.
Stayed in August 2025
Reviewed: August 20, 2025
Collins
MalaysiaAll ok
Yes
Stayed in August 2025
Reviewed: August 17, 2025
Mohd
Malaysianot much activities such as games, beach soccer.. beach volleyball.. other games. I did not play, but I like to see it as an entertainment.
nice view, nice breakfast, good for rest and releks.
Stayed in July 2025
Reviewed: August 11, 2025
Ibatch
AustraliaQuite run down, in need of a good paint job and some TLC.
Good location. Well designed hotel.
Stayed in August 2025
Naples, Italy
Lara, Turkey
Kirkcudbright, UK
San Vicente de la Barquera, Spain
Vilnius, Lithuania
Gili Trawangan, Indonesia
Viña del Mar, Chile
Venice, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content