Reviews of Hotel Grand Continental Kuching This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Lot 42, Section 46, Ban Hock Road, 93100 Kuching, Malaysia
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Reviewed: September 3, 2025 · Stayed in September 2025
Verified reviewReviewed: September 2, 2025 · Stayed in July 2025
Verified reviewReviewed: September 1, 2025 · Stayed in September 2025
Verified reviewReviewed: September 1, 2025 · Stayed in August 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 28, 2025 · Stayed in August 2025
Verified reviewFriendly staff.
It’s rather old.
Reviewed: August 28, 2025 · Stayed in August 2025
Verified reviewReviewed: August 27, 2025 · Stayed in August 2025
Verified reviewPlease improve all the hotel equipment
New equipment
Reviewed: August 24, 2025 · Stayed in August 2025
Verified reviewReviewed: August 22, 2025 · Stayed in August 2025
Verified reviewThe location is strategic
The toilet does not have amenities like toothbrush, shower cap
Dear Julia, thank you for dropping us an honest review. We really appreciate it. Thank you for highlighting our convenience location. We are glad it made you visit to the area easier and more enjoyable. Thank you for you feedback on our amenities. We are sorry to hear that certain aspects did not meet your expectations. We are continually working on improving our offerings based on guest feedback, we aim to provide facilities that cater to the needs of our guests. We look forward to welcoming you back to stay with us in near future.
Dear Julia, thank you for dropping us an honest review. We really appreciate it. Thank you for highlighting our convenience location. We are glad it made you visit to the area easier and more enjoyable. Thank you for you feedback on our ame… Show more
Reviewed: August 22, 2025 · Stayed in August 2025
Verified reviewThe room is spacious, clean, hot water is working well. The interior might be outdated, but the services are OK, I logged a report on electricity problem, and the hotel responded immediately. Staffs are very attentive and friendly.
Toiletries provide can be improved.
Dear Umi, thank you for giving us a positive and honest review. Thank you for highlighting our room features and services. We take great pride in maintaining high standards and are thrilled to hear that is contributed positively to your stay with us. We are thrilled to hear that our staff made great impression on you with their attentive service and friendly. Your kind words will be shared with the team as a testament to their hard work. We apologize for the inconvenience caused by the room features. We appreciate your suggestions regarding our amenities especially our toiletries. Your input is invaluable as we look to enhance our guest experience. Please look forward to improvements in the near future. Looking forward to welcoming you back Umi. Regards from our team at Hotel Grand Continental Kuching.
Dear Umi, thank you for giving us a positive and honest review. Thank you for highlighting our room features and services. We take great pride in maintaining high standards and are thrilled to hear that is contributed positively to your sta… Show more
Reviewed: August 21, 2025 · Stayed in August 2025
Verified reviewReviewed: August 21, 2025 · Stayed in August 2025
Verified reviewLike
No
Dear Mr Muhd, thank you for giving us a review. Thank you so much for 10-star rating. We are delighted to know that you enjoy your stay with us. Your reviews help us know that we are doing well. And we look forward to welcoming you back soon. Best regards from our team at Hotel Grand Continental Kuching.
Dear Mr Muhd, thank you for giving us a review. Thank you so much for 10-star rating. We are delighted to know that you enjoy your stay with us. Your reviews help us know that we are doing well. And we look forward to welcoming you back soo… Show more
Reviewed: August 18, 2025 · Stayed in August 2025
Verified reviewReviewed: August 18, 2025 · Stayed in August 2025
Verified reviewAll
Dear Ms Haslina, we are so happy to hear you enjoyed your stay! Thank you for star rating 10 out of 10, we really appreciate it. Thank you so much for choosing us as your preferred accommodation while in kuching. We strive to provide a great experience for all our guests, and your feedback is very encouraging. We hope to see you again real soon. Regards from our team at Hotel Grand Continental Kuching.
Dear Ms Haslina, we are so happy to hear you enjoyed your stay! Thank you for star rating 10 out of 10, we really appreciate it. Thank you so much for choosing us as your preferred accommodation while in kuching. We strive to provide a grea… Show more
Reviewed: August 15, 2025 · Stayed in August 2025
Verified reviewReviewed: August 13, 2025 · Stayed in July 2025
Verified reviewno comment
no comment
Dear Andrew, thank you for your positive review. We really appreciate it. We are thrilled you enjoyed you stay, and we look forward to welcome you back. Best of regards from our team at Hotel Grand Continental Kuching.
Reviewed: August 11, 2025 · Stayed in July 2025
Verified reviewConvenient. Walking distance to attractions area. Laksa shop opposite hotel
Dear sir, thank you for your review. We are so happy to hear you enjoyed you stay with us. We strive to provide excellent service and are delighted that we met your expectations. Thank you so much for mentioning our location the distance and the popular laksa shop right opposite our hotel. We hope to see you again. Best of regards from our team at Hotel Grand Continental Kuching.
Dear sir, thank you for your review. We are so happy to hear you enjoyed you stay with us. We strive to provide excellent service and are delighted that we met your expectations. Thank you so much for mentioning our location the distance an… Show more
Reviewed: August 10, 2025 · Stayed in August 2025
Verified reviewReviewed: August 9, 2025 · Stayed in May 2025
Verified reviewReviewed: August 8, 2025 · Stayed in July 2025
Verified reviewClassic look
the air conditioner. No temperature control.
Dear Mr Shaquille, thank you for your feedback. We appreciate you taking the time to share your feedback. Your comfort is our top priority. We apologize for any inconvenience caused by our room features during your stay. We value your feedback and at the moment we are in a process of upgrading and one of it is our aircon control systems. Please look forward to improvements in the near future. Best of regards from our team at Hotel Grand Continental Kuching.
Dear Mr Shaquille, thank you for your feedback. We appreciate you taking the time to share your feedback. Your comfort is our top priority. We apologize for any inconvenience caused by our room features during your stay. We value your feedb… Show more
Reviewed: August 8, 2025 · Stayed in August 2025
Verified reviewThe scenery..accommodation value for money
No breakfast
Dear sir, thank you for dropping us a positive review. We really appreciate it. We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we are glad we achieved this for you. We are sorry to hear that you didn't have the opportunity to enjoy our buffet breakfast. We hope for your next stay in future you can choose and select inclusive breakfast in your booking. If you have any questions or need assistance with the future booking, we would be happy to ensure everything is tailored to your preferences. We look forward to welcoming you back in future. Regards from our team at Hotel Grand Continental Kuching.
Dear sir, thank you for dropping us a positive review. We really appreciate it. We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we are glad … Show more
Reviewed: August 3, 2025 · Stayed in May 2025
Verified reviewThe site and the personnel. Following my initial visit, I was entirely satisfied, so I subsequently reserved another stay.
Nothing
Dear Mr Wadi, thank you for dropping us a review. Thank you so much for giving us 10 out of 10-star rating. Our goal is to provide a relaxing environment for our guests, and we are glad we achieved this for you. We appreciated your feedback on our site and personnel. It's important to us that our guest feels at home. Looking forward for your next stay with us. Best of regards from our team @ Hotel Grand Continental Kuching.
Dear Mr Wadi, thank you for dropping us a review. Thank you so much for giving us 10 out of 10-star rating. Our goal is to provide a relaxing environment for our guests, and we are glad we achieved this for you. We appreciated your feedback… Show more
Reviewed: August 3, 2025 · Stayed in June 2025
Verified reviewThe location and the staff were great.
Nothing.
Dear Mr Wadi, thank you for sharing your experience. We appreciated your feedback on highlighting our location and we are thrilled to hear that our staff made a great impression on you with their attentive service. Thank you for acknowledging the exceptional service provided by our staff. Your kind words will be shared with the team as a testament to their hard work. Your feedback is a wonderful encouragement. Thank you for choosing us and we look forward to welcome you back to stay with us.
Dear Mr Wadi, thank you for sharing your experience. We appreciated your feedback on highlighting our location and we are thrilled to hear that our staff made a great impression on you with their attentive service. Thank you for acknowledgi… Show more
Reviewed: August 1, 2025 · Stayed in July 2025
Verified reviewThe aircondition was so bad..we felt so warm sometimes..My son always awajw in the middle of the nigjt becoz he felt so hot and sweating..
We pay do expensive vut the service is quite dissapointed
Dear Sofia, thank you for taking your time giving us feedback. We really appreciate it. We are sorry to hear that your recent visit wasn't up to your expectation. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenient and frustration you may have experienced especially to you son. We hope to have the opportunity to serve you better in the future. Thank you for choosing Hotel Grand Continental Kuching.
Dear Sofia, thank you for taking your time giving us feedback. We really appreciate it. We are sorry to hear that your recent visit wasn't up to your expectation. We take all feedback seriously, and we appreciate your honest feedback. … Show more