Hatten Square, Jalan Merdeka, Bandar Hilir,, 75000 Malacca, Malaysia
#109 of 210 hotels in Malacca
Guests' ChoiceBased on 2185 hotel reviews
7.2Cleanliness
7.4
Comfort
7.6
Location
8.8
Facilities
7.4
Staff
8.1
Value for money
7.3
Free WiFi
7.6
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End of dialog contentReviewed: April 25, 2024
Guang
MalaysiaNo bathtub in bathroom
Overall design
Stayed in March 2024
Reviewed: April 21, 2024
Siew
SingaporeThe chairs in the dinning area for breakfast need replacement. My brother sat on one of the chair and the legs gave way. Thankfully he was not hurt. When I informed the waitress, she just smile at me, replace the chair and clean the drink on the floor as it spilled. No apologies.
Location very near to the mall and 15mins to jonker street. Cleanliness ok and staff is polite.
Stayed in March 2024
Reviewed: April 20, 2024
Hariz
MalaysiaGood area, easy parking. Clean room
Stayed in April 2024
Reviewed: April 18, 2024
Yong
MalaysiaThe room bed should more flexible. They mostly just have two single bed in a room. It’s not convenient for us like the family have 3 kids.
Stayed in April 2024
Reviewed: April 12, 2024
Chandramala
MalaysiaBathroom was dirty
Nice room
Stayed in April 2024
Reviewed: April 12, 2024
Margret
MalaysiaThe toilet water drainage isn't that good especially near the toilet bowl
The hotel room was comfy n clean
Stayed in April 2024
Reviewed: April 8, 2024
Su
SingaporeThe hotel need renovation - toilet light not working, bathing area choke, water dripping at the false ceiling. There is hortage of manpower to clean the room.
Stayed in April 2024
Reviewed: April 5, 2024
Tan
SingaporeThe room assigned to me was facing another block…. No view, Privacy is compromised 😞😞
Clean and near the shopping malls
Stayed in April 2024
Reviewed: April 5, 2024
Erdiana
BruneiThe lift can get congested especially during peak hours
The room was spacious and clean. Service was very good.
Stayed in March 2024
Reviewed: April 4, 2024
Goh
SingaporeToilet bowl Seat cover not stable Not comfortable
Everything except that the phone is not working
Stayed in March 2024
Reviewed: April 2, 2024
Ee
SingaporeThe breakfast.
Stayed in April 2024
Reviewed: April 1, 2024
Poh
Singaporea bidet shower is leaking water, causing the toilet floor to be wet
room is spacious
Stayed in March 2024
Reviewed: March 31, 2024
Natasha
SingaporeAircon control didn’t work, beds and sofa were old and uncomfortable
Location, atmosphere and cleanliness
Stayed in March 2024
Reviewed: March 24, 2024
Avtar
MalaysiaRoom window facing other room window
Stayed in March 2024
Reviewed: March 24, 2024
Ilyana
MalaysiaI can say , the hotel is old. So the facilities , cleanliness, room , not satisfied.
The location is very good, near to many interesting places.
Stayed in February 2024
Reviewed: March 15, 2024
Mozarina
MalaysiaOnly jot clean at room
The bed so good
Stayed in March 2024
Reviewed: March 15, 2024
Sharifah
SingaporeThe toilet was dirty
Spacious room
Stayed in March 2024
Reviewed: March 11, 2024
Seah
SingaporeOur request for change of new cups and glasses were twice-unanswered and we had to buy dishwashing liquid and sponge to wash them after each use.
Overall, we enjoyed our stay in the Hatten Hotel. The room was big with good air-conditioning. The check-in counter staff were professional and courteous. The room was cleaned shortly after we left for breakfast and ready in a welcoming state before noon.
Stayed in March 2024
Reviewed: March 11, 2024
Noorzakiah
SingaporeThe lifts. They don’t seem connected to level 3 parking lots. The lifts are generally slow and not systematic enough.
Strategic location to nearby malls and places of interest
Stayed in March 2024
Reviewed: March 8, 2024
Siew
SingaporeIndian food was kind of limited but since it's breakfast, I guess it's pretty normal.
I always love the breakfast spread... the croissant, fried mee, porridge, salad bar & variety of beverages.
Stayed in March 2024
Reviewed: February 28, 2024
Sirin
SingaporeQuite dissappointing on the housekeeping. Left the hotel in the afternoon (click on the make up room button), came back in the evening and room was not cleaned. Had to call the housekeeping for them to do it. Not sure if its normal, the water coming out from sink was white-ish as compared to the shower area. 5 star hotel should upgrade some of their facilities like the tv is very old.
Like the location that is accessible to a lot of other tourism location. And breakfast was good as compared to other hotels in Malaysia we stayed.
Stayed in February 2024
Reviewed: February 24, 2024
Collin
MalaysiaThe lift to rooms can be slow at times and the hassle to validate the car park each time need to exit the hotel
Like the location as it is near to all the foods that we want to have and places to visit. Convenient to buy foods and easy access
Stayed in February 2024
Reviewed: February 23, 2024
Zaini
MalaysiaTraffic Jem
Easy to go shopping
Stayed in February 2024
Reviewed: February 21, 2024
Adelyn
SingaporeThe only concern I have was the cleanliness of the room as I can see moulds in some parts of the hotel such as the sink area and the curtains but other parts of the room is clean.
The location is great as it is in the center of 2 malls of Malacca. Staffs are friendly too and speaks proper english. I liked the fact that the aircon was adjustable as well. Heater works well and had a very comfortable stay here.
Stayed in February 2024
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