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  5. Reviews of Macalister Terraces Hotel

Reviews of Macalister Terraces Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

71 Lorong Macalister, 10300 George Town, Malaysia

#78 of 217 hotels in George Town

Guests' Choice

Review Score

Based on 215 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.6

  • Free Wifi

    9.0

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Showing 1 - 25

  • Reviewed: September 13, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Vintage Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Design and concept the building so beautiful,very clean and the staff so friendly n helpful..

    Stayed in September 2025

  • Reviewed: September 12, 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Vintage Premium Super Singles
    • Stayed 1 night

    Nil

    Location, hotel decor, staff friendliness and helpfulness

    Stayed in September 2025

  • Reviewed: September 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Classic Suite
    • Stayed 1 night
    • Submitted from a mobile device

    -

    Nice location, excellent facilities, comfortable stay, easy check-in and check-out process.

    Stayed in September 2025

  • Reviewed: September 6, 2025

    10
    Boutique hotel with parking!
    • Leisure trip
    • Couple
    • Vintage Premium King
    • Stayed 2 nights
    • Submitted from a mobile device

    On-site parking & great location, walkable to numerous sights & food options. Room was restful, clean & comfortable with lots natural light, just like the photos. Delighted to find out there is a water dispenser as well. Mostly, really appreciate the hotel for being accommodative to my request, many thanks to the Owner & Liz the friendly receptionist!

    Stayed in September 2025

  • Reviewed: September 4, 2025

    10
    Warm welcoming comfortable stay..
    • Leisure trip
    • Solo traveler
    • Classic Suite
    • Stayed 8 nights
    • Submitted from a mobile device

    If I had to pick one thing it would be getting luggage up the stairs but the staff is there to help

    Great location, clean, unique nice bedding and GREAT SHOWER

    Stayed in September 2025

  • Reviewed: August 30, 2025

    9.0
    A short family vacation
    • Leisure trip
    • Family with young children
    • Signature Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Location Staff at reception is very helpful

    Stayed in July 2025

  • Reviewed: August 28, 2025

    10
    Wonderful place 10/10
    • Business trip
    • Solo traveler
    • Classic Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    I don’t think there is anything bad about the room. It’s just because there was no window but I booked the the hotel knowing there was no window aside from that wonderful hotel

    Everything was so great my hotel room was super clean and comfortable from the sheet to the mattress to water pressure all of it. also the stuff was super nice all of them especially Lisa. She helped me a lot from the beginning to the end. And also the cleaning lady she helped me when I needed something urgent, even though it’s not her job "Dear Lady, may Allah protect you and your whole family” 😊🤲🏻.If I came to Georgetown again, I will definitely stay at this hotel. 🩵🩵🩵

    Stayed in August 2025

  • Reviewed: August 27, 2025

    8.0
    Excellent hotel in prime location, wonderful staff, good value for money.
    • Leisure trip
    • Couple
    • Vintage Suite
    • Stayed 3 nights

    We had asked for a room that was quiet and as a result we were given a room with no windows which was a lack of foresight on my part! We also requested to have the room cleaned and this didn't happen unfortunately; it didn't put a dampener on our trip but it would have made things a little more comfortable.

    The staff were incredibly helpful. I really enjoyed the balcony where you can purchase drinks for an affordable rate. The fridge in the room was very useful and the room was quiet, comfortable and clean. The location gives you easy access to Georgetown and there are loads of great restaurants within a 5 minute walk.

    Stayed in August 2025

  • Reviewed: August 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 2 nights

    Air conditioning was not really good.

    Big room, well maintained.

    Stayed in June 2025

  • Reviewed: August 25, 2025

    10
    Exceptional service !!
    • Leisure trip
    • Family with young children
    • Classic Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Great place to stay !! Friendly staff and recommended services!!

    Stayed in August 2025

  • Reviewed: August 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Vintage Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Room 18 did not have a window, but it was large and well lit so I didnt really notice.

    Spotlessly clean, lovely and well decorated rooms, comfortable beds. Felt like a luxurious stay. Decent location.

    Stayed in August 2025

  • Reviewed: August 13, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Vintage Premium King
    • Stayed 2 nights
    • Submitted from a mobile device

    The cleannesses of the room is not good enough.

    The location is good to get food.

    Stayed in August 2025

  • Reviewed: August 10, 2025

    8.0
    This is an excellent hotel with a very central location.
    • Leisure trip
    • Travelers with friends
    • Vintage Premium Super Singles
    • Stayed 3 nights
    • Submitted from a mobile device

    Sounds from the other guests on the same floor especially closing and opening of doors and guests walking down the corridor or talking too loudly. This is a small hotel, therefore it is unavoidable.

    The location and the very helpful staff

    Stayed in July 2025

  • Reviewed: August 9, 2025

    10
    A very good introduction to Penang hospitality.
    • Leisure trip
    • Couple
    • Vintage Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    It is a very well restored Peranakan era establishment, with modern bathroom, lighting & good wifi. Furnishings are comfortable. Housekeeping was done daily & replenished anything promptly. Close to a tourist CAT bus stop. Good eateries from stalls to restaurants close by. Staff are efficient, friendly & very helpful.

    Stayed in August 2025

  • Reviewed: August 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Signature Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Noisy traffic,connecting room doors would not stay open

    Great location,good service

    Stayed in July 2025

  • Reviewed: August 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The washroom door in my room does not have a lock on the outside, so it stays open when not in use, leaving us with a direct view of the toilet bowl from the bed.

    Strategic location at the city center. Car parks provided, unlike many other nearby hotels. You can ask the receptionist for the iron and iron board.

    Stayed in July 2025

  • Reviewed: August 2, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Vintage Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The heavy use of air fresheners, but that was most everywhere in Malaysia

    The property was beautiful, a quaint boutique hotel with lots of character. The welcoming by Liza was heartfelt and she made sure we had all the necessary information.

    Stayed in July 2025

  • Reviewed: July 24, 2025

    8.0
    Worth to stay. Location wise near to everything
    • Business trip
    • Solo traveler
    • Classic Suite
    • Stayed 1 night
    • Submitted from a mobile device

    A bit dusty on the glass

    Location, ambiance

    Stayed in July 2025

  • Reviewed: July 23, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Vintage Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Really friendly staff. Rooms were clean and well designed. Interior of hotel is perfect for those who love boutique houses and quaint architecture.

    Stayed in July 2025

  • Reviewed: July 13, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Vintage Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Staff were very friendly and helpful, especially Liza.

    Stayed in July 2025

  • Reviewed: July 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Vintage Premium King
    • Stayed 5 nights
    • Submitted from a mobile device

    Good location , rooms comfortable , pleasant and helpful staff

    Stayed in July 2025

  • Reviewed: July 4, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Really comfortable rooms, lovely heritage building, super friendly welcome from the hostess.

    Stayed in July 2025

  • Reviewed: July 3, 2025

    9.0
    Wonderful
    • Family with young children
    • Classic Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Soundproofing not so good. Air conditioning too noisy, if the fan speed adjust higher will be more noisy.

    Location very good, nearby some place that convince us. The hotel concept very special.

    Stayed in July 2025

  • Reviewed: July 1, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 3 nights

    Had a wonderful stay! The staff were incredibly helpful and friendly throughout my visit. The hotel is in a great location, making it easy to get around. The bed was very comfortable, I had such a good night’s sleep. Would definitely stay here again!

    Stayed in June 2025

Showing 1 - 25

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