Bathroom wasn't as nice as the rest of the room and looked a little tired. There were also building works going on immediately next to the hotel that was very loud during the day. While it wasn't a major issue, we feel the hotel should have forewarned us of this in advance of our stay.

Hotel was in a great location and the room was very spacious. The bed was very comfy and the pillows were great too.

Stayed in September 2025

Location

Stayed in September 2025

very tired. more like student accommodation! ( i think students were living there ) not 5 star!

location

Stayed in September 2025

There were extensive building works right next door and we found absolutely no sound proofing from the windows meaning we heard every drill and bang from early morning. The facilities in the main hotel were clean. However, rooms were a bit dated despite us being advised we had been 'upgraded'. Attempted to have a bath on the last evening to find the plug didn't even fit securely, and water was just continually flowing out.

The hotel was located in the centre of KL with easy links to transport and sightseeing

Stayed in August 2025

The lift service. There are 4 lifts but only 2 are working. The other two look like they already breakdown for quite some time.

The view for fireworks Merdeka

Stayed in August 2025

A number of things were problematic. The room entrance door was a double door which wasn't secure because the fixed door wasn't actually fixed and could easily be pushed open even when the other door was locked. The door wouldn't close properly, so had to call somebody out. The toilets wouldn't flush so had to call somebody out-several times. The additional beds left little space so had to call somebody out to move them. 2 of the lifts were out of order.

Excellent location, friendly and responsive staff. Good breakfast.

Stayed in August 2025

Some taps needed fixing, and the drain was clogged. Resolved the next day.

Walking distance from KLCC Suria mall/Sains Centre, and Avenue K mall.

Stayed in August 2025

One of the room infrastructure very poor. Door damaged and toilet not functioning

Location

Stayed in July 2025

Limited Breakfast, slow lift and parking

Bigger Room, services and speciousness

Stayed in July 2025

The internal structure.

Good location to KLCC

Stayed in May 2025

The hotel definitely needs maintenance

Location and helpful staff

Stayed in July 2025

The view are amazing…

Is good… in town KL… bfast tip top…

Stayed in June 2025

TV could have been changed to smart TV since most hotels are already switching

Stayed in June 2025

Being a 5 Star Hotel, things could have been better. The TV and TV shelf in the room looked old and broken. A curtain or a slide door in the shower would have been better while staying with a family. The flush suction in toilet was sometimes not doing good which causes delay at times.

Location is Fantastic, Very close to Petronas Tower...1 min walk. Loved the Location. Lots of Greenery and easy access to other locations. Breakfast was good. They had good options and we all enjoyed it. Staff were friendly and supportive. We liked Maya International and will recommend.

Stayed in May 2025

The hotel appears run-down and some items in the room were spoilt (leaking bidet, the safe not working until we changed the batteries with our own) They are doing upgrading works which they should, but there's little noise so we're not bothered.

Hospitality of the staff is 5 stars. They assigned us a room that has not been cleaned. Immediately we were given a bigger room. The management took the trouble to send us chocolates and apology card. Mistakes happen, we understand. Hence we appreciate the gesture. Despite faulty amenities, the room was comfortable.

Stayed in June 2025

A bit dull

The location

Stayed in June 2025

Not seeking for consent before going to clean or arrange the room by the cleaners.

Neatness and dedication to duty by the entire staff. Furthermore, the location of the facility; that’s great.

Stayed in May 2025

Rooms with adjourning doors noise from other room kids etc : music in bar loud jungle hip hop what ever happened to soft rock idiot staff no rowing machine in gymnasium swimming pool over the top with chemicles I still smelled after shower, one shower only hot water, room dirty, 2 days bath not clean,

Position

Stayed in May 2025

Had a problem with the latch on my room door which happened twice during my check-in. Called the receptionist to inform their technician which he then unscrew the latch so it won’t happen again.

Love the location, the spaciousness of the room, the massive bathroom, the vast selection of breakfast foods. It’s quite rare to find a hotel room that could accommodate 4 people. Usually it’s always the apartment hotel that has more than 1 room to accomodate more than 2 persons.

Stayed in April 2025

room was dirty and very old. definitely not a 5 star

staff was friendly

Stayed in May 2025

The gym was so hot and uncomfortable and none of the machines had any power so couldn't do any cardio

Rooms are spacious and the pool is great

Stayed in April 2025

Lifts didn't work too well but hotel did advised they were being fixed during April. Some of the staff didn't have the best customer service skills. Hotel bars were crap and weren't opened when you wanted to sit and have a drink in the late arvo.

Location is very central to KLCC and Petronis Towers. Mono rail line is 5 min walk. Room was very roomy for family of 4 and was clean. Facilities in the room were ok, TV was old and channel options were poor but didn't really need the TV any way. Fridge didn't work but hotel swapped it out for one that did. Breakfast was ok, variety of food was good. Hotel could do with a refresh as it's starting to look tired.

Stayed in April 2025

Not very cleaned

Location

Stayed in April 2025

Restarant

Stayed in April 2025