Jalan Tenompok Bundu Tuhan Kundasang, Ranau, 89300 Kundasang, Malaysia
#6 of 20 hotels in Kundasang
Guests' ChoiceBased on 352 hotel reviews
8.3Cleanliness
8.5
Comfort
8.4
Location
8.7
Facilities
8.2
Staff
9.1
Value for money
7.7
Free Wifi
6.7
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End of dialog contentReviewed: September 18, 2025
Qistina
MalaysiaStairs and the way to enter and out is quite steep.
I stay in room no.15. It was incredibly awesome mountain view when weather is fine and it is a nice room to stay. I also requested for any simple birthday room decoration and the staff did it very well. It was a memorable moment for me and my small family. Good job.
Stayed in September 2025
Reviewed: September 11, 2025
Shahreel
SingaporeThe room was close to the main road so it got quite noisy at night.
The view of the mount Kinabalu and the valleys was breathtaking. The food at the restaurant was excellent.
Stayed in September 2025
Reviewed: September 10, 2025
Kim
MalaysiaTo near to the road and too noisy whenever any vehicle pass by.
The view that I face directly to mout kinabalu. Perfect!!
Stayed in September 2025
Reviewed: August 28, 2025
Yahya
MalaysiaThere are too many stairs and may not be suitable for those with leg problems.
The location is ideal as it is facing the peak of Mount Kinanabalu. There is also a coffee restaurant located just a walking distance from the resort, and it overlooks the Mount Kinabalu peak. Nice environment and surroundings.
Stayed in August 2025
Reviewed: July 19, 2025
Aidi
MalaysiaNo gym, no pool and very limited channels on the tv.
The location, near Mount Kinabalu, was very scenic. We had dinner and not breakfast and the food was ok. The staff were helpful and carried our luggage to and from the car.
Stayed in July 2025
Reviewed: July 17, 2025
Hasan
MalaysiaThe location is excellent and the mountain view is breathtaking.
Stayed in July 2025
Reviewed: July 16, 2025
Laura
United StatesClose to Kinabalu Park, very nice restaurant and smaller cafe. Beautiful property. Super friendly and accommodating staff.
Stayed in July 2025
Reviewed: July 13, 2025
Wai
MalaysiaSlightly overpriced.
Good condition. Very nice Mount Kinabalu view.
Stayed in July 2025
Reviewed: July 5, 2025
Han
SingaporeNil
The view of the mountains and valley was amazing. Food at the restaurant was good too.
Stayed in July 2025
Reviewed: June 30, 2025
Wong
MalaysiaBreakfast should be included .
Helpful and approachable staff
Stayed in June 2025
Reviewed: June 30, 2025
Lin
MalaysiaMixed experiences here. Asked for the best room and was given room 15 which is a corner unit facing the mountain. Yes the view is nice but IT'S SO NOISY! You can hear the loud engines from the main road which is right below your window. You can also hear your neighbor as they walk heavily around the unit (the floor is wooden, on stilts). One night, we could hear screaming, laughing and people running next door until 2:00am! The WORST PART about this room: If you get room 15, prepare to be serenaded by LOUD ENGINE NOISES FROM THE ROAD BELOW -- from trucks, trailers, pickups and other vehicles night and day. Had difficulty sleeping the first night given the loud road noise. There is absolutely no soundproofing from the windows. This room is also up a flight of steep stairs. Nobody bothered to offer to help us with our bags and to carry it for us. Had to bring the bags up myself. Room is also small.. Hardly enough space to put 2 bags down and leave them open. Shower pressure was good but the heater quickly ran out of hot water after the first person bathed. Have to wait abt 15 minutes for the boiler to heat up before my wife could bathe. A note about driving the mountain main road to this property.. DO NOT DRIVE THIS ROAD AT NIGHT! THERE ARE NO STREET LIGHTS AND YOU WILL BE TAILGATED BY LOCAL PAJERO AND HILUX 4X4s who overtake you even at the corners. EF FING dangerous. Will stay here again ONLY IF THERE'S A QUIETER ROOM AVAILABLE.
Shower pressure was good but the heater quickly ran out of hot water after the first person bathed. Have to wait abt 15 minutes for the boiler to heat up before my wife could bathe. Everything else was good. Service was good. Parking was convenient and free. Location was 15 mins max to the center of Kundasang. Eating options around this area.. Be sure to goto the CONTAINER BOX HOUSE about 5 mins down the road for breakfast and or lunch. Very yummy laksa and beehoon. For dinner can goto AUGUST HOUSE also 5 mins away. Good food and big helpings but tight parking. Do note this place reception desk closes at 9pm. We arrived at 930pm and the security guard passed us our room key.. Which was fine. I will also say the staff was kind enough to decorate the bed for us as I told them we're celebrating our wedding anniversary together. Nice of them and a nice surprise when we got to the room.
Stayed in June 2025
Reviewed: June 21, 2025
Siti
SingaporeThe standard room was too small. Minimal toiletries.
Good location with a beautiful view of Mount Kinabalu and surrounding area. Beautiful landscape of the hotel premises.
Stayed in June 2025
Reviewed: June 15, 2025
Mohd
MalaysiaSeveral steps from the entrance to the rooms that you need to drag your luggage to/from. This could pose significant challenge if your group includes an elderly pr those with mobility issues. We asked for assistance from the staffs but none were available when we checked in (around 3:00pm). The restaurant serves good food but service was a little bit slow and price-wise, a little bit expensive.
Good location, just 5 minutes drive to the Kinabalu Park HQ and less than 15 minutes drive to Kundasang town. Superb view of Kinabalu (when not covered by the clouds) from the restaurant. Good food from the Kloud restaurant.
Stayed in June 2025
Reviewed: June 12, 2025
Raymond
SingaporeA lot of stairs to get to the mountain view room. Not suitable for elders with walking issues. The lobby already is a climb up. The road noise is throughout the night as it is facing the main road even for unit 9. If the birds decided to create a nest there the whole night you can hear it chirp high pitch. Luckily we still able to sleep. For those who cannot stand noise this not a good room.
The location provided a nice view of Mt.kinabalu. the restraunt food is good especially the breakfast nasi lemak. The dinner pop corn salted egg chicken and egg plant fries is great. The cafe is also a good place to chill. We added extra bed to sleep 4. The staff are really nice and very helpful. Saving grace for this stay.
Stayed in June 2025
Reviewed: June 4, 2025
Diana
MalaysiaHowever, there were a couple of things that could be improved. The cleanliness of the toilet wasn’t up to expectation, and the food was not served buffet-style as we had hoped.
We really enjoyed our stay! The view of the mountain from the room was amazing — definitely the highlight for us. It was a nice and peaceful place to relax.
Stayed in June 2025
Reviewed: May 22, 2025
Louise
MalaysiaToo many insects flying in to the room cannot open the balcony door to enjoy the cool temperature. No slippers provide in the room as floor is cold and sticky.
The view and the cool weather at night
Stayed in April 2025
Reviewed: May 12, 2025
Sylvia
MalaysiaThere is bad smell from toilet
The very nice view, the landscape with lots of flower and plants
Stayed in May 2025
Reviewed: April 22, 2025
Goh
SingaporeCarry luggage up steps
The restaurant facing mount kk n food is nice. Worth trying.
Stayed in March 2025
Reviewed: April 20, 2025
Caroline
IrelandGreat vantage point to base yourself to explore Mount Kinabalu and the Kundasang region. Very close to the entrance to the Kundasang UNESCO park entrance - 5 min drive. The onsite restaurant does great breakfast and dinner. Views of the mountain from the property at sunrise are spectacular weather permitting. The staff are super friendly and accommodating.
Stayed in April 2025
Reviewed: March 3, 2025
Moon
MalaysiaShower water pressure was too low, take long time to done.
Nice and clean, good location! The restaurant view and food are good!
Stayed in March 2025
Reviewed: February 27, 2025
Nur
MalaysiaThe room just so small. And internet so poor that time.
The environment just nice
Stayed in December 2024
Reviewed: February 25, 2025
Rohana
SingaporeAlthough we were informed at the time of booking of the noise from the vehicles travelling on the road just next to the hotel if we were to stay in the room that we had chosen, we didn't expect the noise to be so loud and to continue until the early morning. However we came prepared with ear plugs and were able to sleep.
We loved the view from our room (when it was not foggy) and the food served at the restaurant was excellent!
Stayed in February 2025
Reviewed: February 15, 2025
Donna
AustraliaIt was a bit noisy
The view was excellent and restaurant was nice
Stayed in February 2025
Reviewed: February 13, 2025
Kjia
MalaysiaThe water outlet in the bathroom for the standard room was stuck and the bathroom almost flooded
The room with courtyard is good for family gathering, very comfortable.. room is clean
Stayed in February 2025
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