Mile 14, Jalan Labuk, 90000 Sepilok, Malaysia
#2 of 5 hotels in Sepilok
Guests' ChoiceBased on 225 hotel reviews
8.7Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.2
Staff
9.4
Value for money
8.6
Free WiFi
5.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 11, 2024
Aleksander
SwedenWe had a great time at this retreat. The view from the balcony was amazing, you could see and hear a wildlife. They offered tasty and cheap food. Lady from the reception helped us organize all the trips.
Stayed in January 2024
Reviewed: April 2, 2024
Mayank
United KingdomBetter breakfast
Views from the room
Stayed in March 2024
Reviewed: March 15, 2024
Alexander
United KingdomWe had an amazing time staying at Paganakan Dii - the accommodation is beautiful with views out over a rainforest valley (including from the shower room which is open-sided!) There’s also a wooden decking with great views if you’re looking to get some sun. The staff at the hostel were extremely helpful, including giving us lifts (RM5 pp)to various places at awkward times, from early in the morning to the late evening, as well as booking us onto local tours. Fauziah in particular was an absolute star going way above and beyond to ensure we had a good stay. We were also really impressed by the food, would highly recommend the Nasi Lemak which was delicious!
Stayed in March 2024
Reviewed: March 14, 2024
Charlotte
United KingdomThe dorm gets super hot as there are just a couple of fans (take a portable one) and it's a bit of a pain that you have to go downstairs and outside for the toilet and shower.
The staff are amazing and can't do enough for you!! The food is super tasty and very reasonably priced and the location is beautiful! They provide a free bus everyday to the sanctuaries. I would also recommend the night walk. A little tip, take cash with you as that is the only way you can pay and I would recommend taking snacks as there is no shop within walking distance (they do offer a service to take you to the ATM and supermarket, but you have to pay for it so you are better off doing this before you get there) also be aware Grab doesn't seem to pick you up from there.
Stayed in March 2024
Reviewed: March 11, 2024
Marek
Slovakianothing really, just be aware that it is not luxury jungle lodge stay, if you'd like all of this fancy stuff resort like, it is not, it is simple, quite, clean and very calm place you can meet more backpackers there rather than families with kids and reach retired people :-) Not that easy to get there Grab or Maxim taxi service, but they can arrange on reception for you for a bit higher price but still acceptable
location, calm place, you can look into jungle directly from your balcony, spacious, options they also organize various trips around, simple but very nice, exactly what we like and wanted to.
Stayed in February 2024
Reviewed: March 3, 2024
Melissa
United KingdomCould have done with a mirror somewhere in the room.
Dry relaxed and friendly. Had a nice communal vibe. Great for meeting fellow traveler’s. Great shuttle service to attractions. Lovely staff and views. Great introduction to the jungle. I’m
Stayed in February 2024
Reviewed: March 3, 2024
Monia
PolandThe only thing would be to add more comfortable chair on the balcony of the huts so guest can enjoy the view longer :-)
The view, nature, very nice staff
Stayed in March 2024
Reviewed: February 29, 2024
Peter
Ireland330ml can of Tiger for RM is unfair. Menu choice slightly limited, for me not enough local options.
The staff, the people i met there, it's location and the general set up.
Stayed in February 2024
Reviewed: February 19, 2024
Mark
United KingdomI have no complaints whatsoever as to stay in such a beautiful natural environment.
Very friendly and helpful team. Gave good advice on trips and places to visit. Superb location,very private and main attractions and shops within a short drive. Plenty of wildlife to see on at the location. Good food,great room,loved the view from the room balcony.
Stayed in February 2024
Reviewed: February 11, 2024
Keely
IrelandBeautiful grounds, really tasty food. We had the whole dorm to ourselves which was nice. Hornbills roosting near by could be spotted at breakfast!
Stayed in February 2024
Reviewed: January 28, 2024
Lachlan
AustraliaCash only payment was a slight hassle although staff arranged for me to pay taxi driver on my outward journey. Rooms needing some repairs, woke up to insects or animals chewing in the roof on second night. Very basic facilities in room, no hot water jug or drinking water in room.
Beautiful location, surrounded by large trees and farmland. The feeling of living in the forest was sensational, watching the sunset and listening to owls hooting was a big highlight. The sound of the rain falling on the trees around the room was delightful. Quiet location perfect for a relaxing stay. Food was fresh and clean although very basic.
Stayed in January 2024
Reviewed: January 24, 2024
Thibault
FranceNothing
Amazing place in the middle of the jungle. Staff really friendly, yummy food.
Stayed in January 2024
Reviewed: January 4, 2024
Tanya
SingaporeThe location and the views over the jungle are incredible. Everywhere there is jungle, and it's truly beautiful. The staff were very accommodating when we asked to move rooms, and the vibe was very positive. Food was great (much better than at other accommodations, which we tried over several days). I recommend this amazing place 100%.
Stayed in December 2023
Reviewed: January 2, 2024
Katrin
GermanyIt would have been nice to have more options for the breakfast but it was still very good.
The bathroom is pretty simple but you have an awesome view on the forest while showering if you get a room with view on the forest. Same for the view from the small balcony. The shuttle service to the RDC, Sunbear Center and Orang Utan Center is very convenient. The food and the forest view you have from the dining area is great.
Stayed in January 2024
Reviewed: January 2, 2024
Gala
GermanyThe staff was awesome. The location in the jungle. Absolutely in nature - perfect.
Stayed in January 2024
Reviewed: November 28, 2023
Iratxe
SpainThe bathrooms and showers could be cleaner. I went in low season and was too quiet.
Beautiful!! Great views, in the middle of the jungle, very chill. Very kind staff. Really close to the orangutan centre, free shuttle.
Stayed in November 2023
Reviewed: November 8, 2023
Donna
AustraliaAll good
The chalet was cute and comfortable
Stayed in November 2023
Reviewed: November 2, 2023
Shaffiq
MalaysiaDogs loitering around
The surrounding was superb!
Stayed in August 2023
Reviewed: October 23, 2023
Marie-laure
SingaporeNot that I didn't like it, but it's quite rustic, for example there isn't a fridge or a kettle in the room, nor WiFi. If you want luxury and full comfort don't choose this ) although beds were comfortable).
The views from our room balcony and from the cafeteria tables. The outdoors bathroom (although you have to accept the bugs that come with it). The food was good (although there isn't a ton of choice for dinner) and staff really nice. It's about 10 min from orangutan reserve and 20 min from Sendakan airport so quite convenient for what we needed.
Stayed in October 2023
Reviewed: October 23, 2023
Mieke
BelgiumThe toilets weren't working for a while (which can happen), but they should have put some buckets with water, because obviously this became a smelly situation.
I like how peaceful it is here and the dorms are beautiful. Staff is wonderful too. I made use of the shuttle service several times. The meals you can have here are lovely too.
Stayed in October 2023
Reviewed: October 21, 2023
Timon
NetherlandsThe accommodation is basic, as you are in the middle of the rainforest. Dont expect 5star luxury, expect a unique stay at a unique location!
Location is wonderful, right in the middle of the jungle. When you open the door, you see the Hornbill flying and you hear the frogs. This is what paradise looks like! The staf is wonderful and the food (we’re vegetarians) is good! Breakfast is simple, toast with egg and fruit. But on request we could get another toast. Great service!
Stayed in October 2023
Reviewed: October 19, 2023
Maddie
United KingdomReally beautiful surroundings, quiet and serene. There is a free bus run by the lodge to the near attractions and upon request picked us up at different times. Good vegetarian options for food. Hosts are really lovely and made such an effort remembering our names and asking about us.
Stayed in October 2023
Reviewed: October 16, 2023
Eleanor
United KingdomDistance from main area means you have to travel back and from in vehicles. Food basic and expensive for what it is.
Room was great with comfy bed + mosquito net. Inside/outside bathroom. Clean bed sheets/towel and basic toiletries provided. Community areas have gorgeous views over the rainforest - we saw three squirrel species and a snake whilst eating breakfast! Great free shuttle service to RDC/orangutan sanctuary. Also organized travel for us when needed.
Stayed in October 2023
Reviewed: October 11, 2023
Petr
Czech RepublicReally cute place and the staff was amazing.
Stayed in October 2023
Lagos, Portugal
Toulouse, France
Logroño, Spain
Dilsen-Stokkem, Belgium
Częstochowa, Poland
Basel, Switzerland
Gleiszellen-Gleishorbach, Germany
Madikeri, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content