Jalan Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur, Malaysia
#98 of 486 hotels in Kuala Lumpur
Guests' ChoiceBased on 1814 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
9.3
Facilities
8.5
Staff
8.7
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 22 April 2024
Irene
Hong KongThere are two areas suggested to be improved. (1) There is foul drain smell coming out from shower cubicle. (2) There is no shelves/drawers.
The location is great and value for money. The bedding is clean, and the bed is very large. There s a good sofa, too. The design is modern.
Stayed in April 2024
Reviewed: 22 April 2024
Jill-lindsay
AustraliaThe room was so small we couldn’t have two suitcases open at once.
The hotel is in a good location.
Stayed in April 2024
Reviewed: 21 April 2024
Promhuab
ThailandCheckin take time around 20min.
Nice decoration in the room with good lighting and mirrors, spacious for two ppl and two luggage. The shampoo/conditioner/bodywash are very good quality. There are many plug sockets including universal socket make our life very conveneint. Staff were nice and allow us to early checkin at 1PM.
Stayed in April 2024
Reviewed: 19 April 2024
Guan
MalaysiaRoom size is not that spacious
Conveniently located within walking distance to many shopping malls
Stayed in April 2024
Reviewed: 18 April 2024
Md
BangladeshCleanliness
Excellent
Stayed in March 2024
Reviewed: 11 April 2024
Danielle
United KingdomThe hotel was really nice and in a great location. The room was spacious, and the bed was comfortable. I would definitely stay there again.
Stayed in March 2024
Reviewed: 11 April 2024
Muhammad
Malaysiathe parking area is too small, had to use the valet parking and soo expensive rm35 per entry. food for sahur were too few in quantity and variety - not worth for breakfast price. we also had to request them to refill other wise they wont refill it.
the location is near to pavillion.
Stayed in March 2024
Reviewed: 10 April 2024
Sophie
AustraliaShower wasn’t fully clean
It’s feel, great breakfast and comfortable bed
Stayed in April 2024
Reviewed: 8 April 2024
Verny
Malaysiahot water overwhelming while cold water pressure too low, took too long to shower. toilet door was spoilt and unable to lock.
breakfast was OK, not up to standard in terms of selections. location is amazing.
Stayed in April 2024
Reviewed: 8 April 2024
Raymond
MalaysiaBathroom a bit small and hot water need to take some time to heat up.
The hotel location is great
Stayed in April 2024
Reviewed: 1 April 2024
Martin
SingaporeParking can be an issue.
Great location, very clean, room was superb, staff was available to help even at 3am.
Stayed in March 2024
Reviewed: 25 March 2024
Chen
MalaysiaNo
Good
Stayed in March 2024
Reviewed: 25 March 2024
Chen
MalaysiaNo
Good
Stayed in March 2024
Reviewed: 25 March 2024
Chen
MalaysiaNice
Clean
Stayed in March 2024
Reviewed: 20 March 2024
Parichay
MalaysiaThere were bed bugs and I had a bad reaction to it .Even though the room was cleaned everyday .
Good location, food and service .
Stayed in March 2024
Reviewed: 18 March 2024
Laura
FinlandThe temperature of the shower varied ice cold to burning hot without touching the faucet.
I liked this hotel. The room was spacious and the bed really comfortable. Great views. The staff was friendly and the hotel had a peaceful atmosphere. The breakfast was tasty. Extra thanks for the drinking water tap in the room. Location was great.
Stayed in March 2024
Reviewed: 16 March 2024
Cindy
Singaporebathroom could be better.. the design is great but water will overflow or splash till the door area, making the bathroom very wet.. the shower head temperature water adjustment could be better.. rain shower works well but the shower head with the tube is bad and slow when we adjust the water temperature..
breakfast spread is awesome.. room is nice modern design..
Stayed in March 2024
Reviewed: 10 March 2024
Elena
MalaysiaCheck in was time consuming that it took us around 30 mins to queue and get a room key. Room wasn’t spotless, got hairs on the couch 😑 breakfast needs improvement. Penang ParkRoyal was better in terms of everything.
Amazing service and helpful staffs
Stayed in March 2024
Reviewed: 10 March 2024
Nasser
KuwaitNeed more international selections @ the breakfast. Need more movie channels on the TV for the late end days watching.
Very understanding, cooperative & friendly staff. Nice location. Perfect equipment @ the Gym Room wooden floor.
Stayed in March 2024
Reviewed: 9 March 2024
Zul
SingaporeThey forgot our ironing board so we didn’t know it was available for everyone
Comfortable, cozy and clean!
Stayed in January 2024
Reviewed: 5 March 2024
The
MauritiusThere is no chair in the room so you only can sit on the bed .
The location is very good .I enjoyed the very good mattress and waterfall showers
Stayed in March 2024
Reviewed: 29 February 2024
Nihanii
Indonesiathe staff, that I requested for a make up room didn't work as well. They were just changing new towels because they came so late at night
the room, all facilities great
Stayed in February 2024
Reviewed: 25 February 2024
Nick
Hong KongNeed to request to refill the stock inside room
Breakfast was good
Stayed in February 2024
Reviewed: 23 February 2024
Stephen
SingaporeNothing
Good
Stayed in February 2024
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