4 Jalan Conlay, Bukit Bintang, 50450 Kuala Lumpur, Malaysia
#74 of 511 hotels in Kuala Lumpur
Guests' ChoiceBased on 5215 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.2
Facilities
8.5
Staff
8.8
Value for money
8.4
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 26, 2024
Christopher
AustraliaPower and internet were not working for multiple days, poor communication from staff to guests about the issue.
Good location and clean
Stayed in March 2024
Reviewed: March 25, 2024
Wang
TaiwanWe asking for cleaning the room to change the unclean bard sheet, but someone in the front door unfriendly speaking to me. I felt bad because it wasn’t the altitude seems I am not yellow to her.
Help to print out the data for business events, very kindly.
Stayed in March 2024
Reviewed: March 24, 2024
Muhamad
MalaysiaThe price started at RM600++ inclusive tax per night
Location and staff were superb
Stayed in March 2024
Reviewed: March 24, 2024
Shubha
IndiaThe staff can learn how to handle requests in a better fashion
Very nice location, bang opposite the mall. Spacious room
Stayed in January 2024
Reviewed: March 20, 2024
Danson
United Kingdombreakfast spread is huge, but quality of food and selection needs slight improvement. dated infrastructure but well maintained.
superbly-trained staff, everyone was friendly and helpful. no problems with bringing infant/toddler for stay. cot provided upon request. perfect location, 5 mins to reach Pavilion mall via linkway. good quality soap and shampoo provided. extremely huge king bed. complete amenities.
Stayed in March 2024
Reviewed: March 19, 2024
Surina
MalaysiaThe bathroom and kitchen were quite dated. Could use some refurbishment. Otherwise nothing else :)
The staff were very friendly especially Mr Nizam and Henry at the front desk and staff at the pool bar. The rooms were clean and well equipped. Breakfast was really good, there was quite a variety of food.
Stayed in March 2024
Reviewed: March 16, 2024
Bubba
SingaporeNothing
The location
Stayed in February 2024
Reviewed: March 13, 2024
Rosita
IndonesiaThe closet is not comfortable, the size is not normal to short.
Near bukit bintang and front office staff very helpfull.
Stayed in March 2024
Reviewed: March 12, 2024
Samboa
United States of AmericaExpensive attraction packages
Location next to mall
Stayed in March 2024
Reviewed: March 11, 2024
Edesio
PhilippinesFew menus for breakfast buffet.
Very courteous staff.
Stayed in March 2024
Reviewed: March 10, 2024
See
MalaysiaFoods
Stayed in March 2024
Reviewed: March 9, 2024
Mohamed
South AfricaGood
Good
Stayed in December 2023
Reviewed: March 9, 2024
Wai
SingaporeThe reason a perfect score is not given is the AC system. The rooms have smell of cigarette smoke. This is my THIRD stay with such problems. Twice I asked for a room change. This time I gave up and just bear with it. Feedback was given to the receptionist. He acknowledged this is a REAL problem and the management has engaged consultants to improve the AC system. I am not coming back until they fix this terrible problem. 3 times is just not acceptable.
Everything was perfect. The staff are super friendly, efficient and helpful.
Stayed in February 2024
Reviewed: March 9, 2024
Siti
MalaysiaNil
Always be the hotel of choice for me to stay if came to KL. Everything was perfect! ❤❤❤ 
Stayed in March 2024
Reviewed: March 7, 2024
Yushaslinda
MalaysiaGood accommodation
Stayed in March 2024
Reviewed: March 6, 2024
Mohamed
SingaporeThe residence room light should be more brighter & more light especially above the long mirror..
Most of the staff services are exceptionally marvellous.The breakfast menus are good.
Stayed in March 2024
Reviewed: March 5, 2024
Diana
SingaporeThe bars are so empty. Was hoping there is a small band performing on weekends.
Location location location
Stayed in March 2024
Reviewed: March 4, 2024
Farhana
United KingdomNot much of a lobby just 2 benches and internet only worked downstairs not in the 5th floor , also don’t understand the point of deposit and they only return on checkout but in local currency 500 ringette .i don’t need local currency when catching flight back home so that was strange concept.
Breakfast was good variety
Stayed in February 2024
Reviewed: March 3, 2024
Sarah
BangladeshThe staff at the restaurant Sajjid was very good
Stayed in March 2024
Reviewed: March 3, 2024
Zaiton
United Arab EmiratesPillows were not comfy
Room size and location
Stayed in February 2024
Reviewed: March 3, 2024
Yuen
MalaysiaBreakfast standard is average.
Excellent location. Close to pavillion and mrt station.
Stayed in March 2024
Reviewed: March 1, 2024
Ignas
LithuaniaPool could be a lit bit bigger and gym needs upgrade :)
Spacious room, in fron of huge shopping mall
Stayed in March 2024
Reviewed: February 27, 2024
Abdul
SingaporeStay was ok but cleanliness need to be improve. Dust everywhere.
Location near to amenities and shopping.
Stayed in December 2023
Reviewed: February 26, 2024
Lina
MalaysiaAll good
1bedroom apartment. Location was superb. Infront of Pavillion.Just walking distance Reception was superb and polite. Pls keep it.
Stayed in February 2024
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